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Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution ability, innovation capability, and the voice of the customer. The conversational services called as Cognitive Assistants, go beyond the traditional chatbots and augment human-customer interaction across both front- and back-office business operations. IBM was recognized for its market leadership in Cognitive Assistant that harness the power of IBM Watson capabilities – including NLP, conversation and analytics. HfS also merits IBM for demonstrating the greatest volume and depth of cognitive assistant use cases across industry verticals and enterprise processes.
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Group M_IBM Q3'19
Published By: Group M_IBM Q3'19     Published Date: Jul 19, 2019
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
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Group M_IBM Q3'19
Published By: AWS     Published Date: Jul 25, 2019
What you'll learn in this webinar: Simplify the move from legacy commercial databases or niche database solutions to Amazon Web Services (AWS) with help from experts in database migration and automation software solutions from mLogica. Watch our webinar to hear how you can transform your legacy environment to an AWS cloud-native infrastructure by migrating to Amazon Aurora. Using mLogica’s fully automated, self-learning mLogica Database Migration Studio, and consultancy service, you can modernize your databases and applications without disrupting your daily operations. Join our webinar to learn how: mLogica helped TicketSocket unify and simplify its data and gain efficiencies of cost and scale You can move enterprise, mission-critical complex databases to AWS You can break free of commercial licensing obligations
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AWS
Published By: AWS     Published Date: Jul 26, 2019
What you'll learn in this webinar: When you migrate your databases and applications from Oracle to Amazon Aurora, you can take advantage of the modern, scalable cloud infrastructure available on Amazon Web Services (AWS) to optimize your operations so you can focus on innovation. Clckwrk analyzes your existing database environment and creates a plan to embrace an elastic, scalable, cloud-native database solution that can grow with your business and help you eliminate the exorbitant costs of commercial database licenses. Watch this webinar to learn how: You can accelerate your migration off Oracle databases to Amazon Aurora with minimized disruption to your business You can leverage refactor code to work in your new database Clckwrk can help you establish a unique migration strategy for your needs, supported by a consultation practice that covers discovery to implementation
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AWS
Published By: AWS     Published Date: Jul 25, 2019
What you'll learn in this webinar: Modernize your databases and applications by migrating to Amazon Aurora. Take advantage of the modern, scalable cloud infrastructure available on Amazon Web Services (AWS) to optimize your operations. TekStream, an AWS Partner Network (APN) Advanced Consulting Partner, specializes in migrating legacy on-premises databases to AWS. Watch this webinar to learn how TekStream helps you break free from commercial database licenses, such as Microsoft and Oracle, and move your databases to the cloud in order to focus on your core business. Watch our webinar to learn how TekStream can help you: Understand your options when migrating your databases to Amazon Aurora Reduce the annual maintenance and support costs associated with commercial database licenses See how the combination of business consultation and technology implementation can markedly improve operations
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AWS
Published By: Comcast Business     Published Date: Feb 06, 2019
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet
    
Comcast Business
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, zk research, wifi, multigigabit network
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Transform your business with services that allow you to innovate faster, simplify operations, and reduce risk. Building on an open, software-driven approach that uses virtualization, automation, analytics, and cloud, our networkwide architecture prepares you to respond to new opportunities at digital speed.
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Cisco
Published By: SurveyMonkey     Published Date: Oct 23, 2015
Watch our webinar, 4 Steps to Building a Customer Satisfaction Engine. SurveyMonkey's Director of Customer Success, Jeffrey Coleman, will show you how to: - Ask questions that yield actionable data - Scale follow-up actions and improvements - Analyze survey data and get key metrics - Close the loop by turning data into action
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survey monkey, customer satisfaction, customer success, data analytics, survey data, client services, customer operations, salesforce
    
SurveyMonkey
Published By: Cognizant     Published Date: Oct 03, 2017
Impact that situation awareness can have on extended supply chain operations w/focus on logistics companies
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Cognizant     Published Date: Sep 19, 2017
Focus on creating consistent terminology in order to generate insights from the digital data encircling employees, partners, processes and customers.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Cognizant     Published Date: Sep 21, 2017
Additional insight on Forbes Research that ends with four “How To Get Started” steps.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: Cognizant     Published Date: Sep 21, 2017
The impact that state-of-the-art simulation and modeling techniques can have on supply chain operations.
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data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
    
Cognizant
Published By: SAP Ariba     Published Date: Oct 11, 2018
Today's supply chains typically include multiple partners, with services and sourcing managed across several organizations and across the world. Companies are increasing their use of third-party suppliers in the execution of key strategic imperatives. This leads to complexity in the supply chain and increased scale and intensity of operations, all of which contribute to global warming.
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SAP Ariba
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Most organizations are in the midst of some form of digital transformation (DX), transforming how they bring products and services to the market—and ultimately deliver value to their customers. But DX initiatives also bring complexity for the network operations team. With business-critical services distributed across multiple clouds, this leads to potential performance issues, especially at branch locations. Given these realities, it is no wonder that software-defined wide-area network (SD-WAN) technology is rapidly going mainstream. Unfortunately, SD-WAN is an example of the paradox of DX: transformative technology can potentially move the business to the next level, but the expanded attack surface it creates can expose the organization to significant risk. That is why an SD-WAN deployment, like every other DX effort, should be accompanied by a security transformation (SX) that rethinks outdated principles, broadens protection beyond the data center, and integrates the security archit
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Fortinet EMEA
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