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Published By: Ultimus     Published Date: Aug 16, 2007
With the largest global installed base of pure-play BPM solutions, the Ultimus BPM Suite exemplifies the role of managing OSAP processes in the business process ecosystem. Customers worldwide use it to extend, maximize and complement their investments in SAP or other enterprise applications.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, outside sap
    
Ultimus
Published By: Interactive Intelligence     Published Date: May 07, 2012
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
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interactive, technology, ecm, process automation, social and mobile technology
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 21, 2013
This two part paper is a review of a remote agent case study. This first part looks at the issues faced and the benefits received from the people side of the project: How the agents and management of a remote solution can positively affect customers.
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case study review, customer service metrics, interactive intelligence, remote solutions
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
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interactive intelligence, contact centers, organizations, deployment, cloud, solutions, seasonal traffic, infrastructure
    
Interactive Intelligence
Published By: AT&T     Published Date: Jun 25, 2008
Quantum Cryptography is an emerging technology that may offer new forms of security protection. Relying on the laws of quantum mechanics, transmission is carried by a single particle that can only be measured one time, making encryption and decryption difficult to compromise. Businesses are evaluating architectural solutions using Quantum Cryptography to understand its potential benefits. Future implementations of the technology may soon make it more available for enterprise business.
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att, at&t, encryption, decryption, quantum, quantum cryptography, cryptography, qkd, quantum key distribution
    
AT&T
Published By: Asentria Corporation     Published Date: Sep 04, 2007
One of the greatest challenges to any advanced wireless operation is the maintenance of continuous and economical service. Today’s networks have evolved into business-critical services that organizations rely upon every day. However, unplanned remote site downtime due to equipment and power failure, and adverse environmental conditions can severely impair network service.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Today’s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Asentria Corporation     Published Date: Sep 04, 2007
SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP’s best assets is its use of in-band management, yet, this is also its biggest weakness.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Nevis Networks     Published Date: Sep 04, 2007
The ability to monitor, track and report usage based on actual user identity and applications provides for quicker reaction time, easier reporting for compliance, as well as more visibility into the network. Learn about a complete line of solutions for effective identity-based policy enforcement.
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lan, lan security, network security, security policies, security policy, policy management, best practices, nevis, nevis networks, dos, infrastructure, dmz, access control, precision prospects
    
Nevis Networks
Published By: Echopass     Published Date: Sep 07, 2007
Not all companies that have adopted multi-sourcing have realized the expected levels of savings.  A single over-arching problem is often the cause when multi-sourcing delivers disappointing results in service and/or savings.
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multi-sourcing, call center outsourcing, remote agents, disaster prevention, ip call center, ip contact center, contact center solutions, contact center software, hosted call center, contact center, on-demand contact center, hosted contact center systems, crm, echopass
    
Echopass
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
CCU sought to encrypt its backup tapes for keeping customer data secure in transit and in storage at the offsite tape-vault vendor’s facility. As a financial institution, CCU was subject to stringent government regulations. With nearly 60 gigabytes of data to encrypt each night, CCU knew that a software solution was out of the question.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Given Payformance’s longstanding commitment to protecting the privacy of its clients’ information, the company has decided to investigate data encryption solutions for its primary hard drive storage and secondary backup tape storage. With its multi-vendor interoperability, NeoScale’s CryptoStor storage security appliances emerge as the obvious choice.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Chartered in 1973, San Francisco-based Spectrum Federal Credit Union serves over 12,000 members. When the issue arose on how to protect their members’ personal data residing on backup tapes, Spectrum FCU took no chances – they and their Techical Advisory Board made the decision to encrypt this important information with the help of NeoScale Systems, an undisputed leader in this emerging market.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
The HSC network services group supports more than 2000 desktops, servers and backend systems such as e-mail, file, networking, application and storage services for general administration, dental and medical schools. HSC wanted to manage and reduce HIPAA compliance costs and processes associated with protecting PHI data within its storage infrastructure – a legacy SAN environment with evolving applications.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Qsent needed to shore up its disaster recovery strategy. This meant sending backup tapes – each with more than 2.5 terabytes of data – between data centers and storing them offsite. To keep all its data safe and secure, Qsent chose NeoScale’s CryptoStor wire-speed tape security appliance to encrypt and decrypt data.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
With horror stories in the news every week about lost or stolen laptops and backup tapes, the senior management team at Oregon Community Credit Union knew they had to do everything within their powers to protect their critical data as it traveled offsite to a third-party tape vaulting vendor. They were tasked with finding an affordable solution that would strike a balance between security, ease of use, and scalability.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
As more states pass regulations governing the security, confidentiality, and integrity of customer data, a leading national bank has recognized its need to ensure the safety and security of personal data for its thousands of customers. To ensure compliance and maintain the security of this information, the bank has deployed NeoScale’s CryptoStor Tape appliances to help accomplish its objectives.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.
Published By: Solarflare Communications Inc.     Published Date: Mar 13, 2008
Solarflare’s creation of a ‘virtualization aware’ smart network adapter and modified Xen will allow direct, but safe, access to such adapters from guest operating systems in order to improve network performance.
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data center, semiconductor, 10gbe, solarflare, phy solutions, virtualization
    
Solarflare Communications Inc.
Published By: TamoSoft     Published Date: Sep 28, 2007
This white paper examines the problems related to the deployment and usage of software-based network monitoring solutions, methods of achieving network traffic visibility in various network configurations that include hubs, switches, routers, etc.
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monitoring, lan, wan, best practices, networking, wlan, wireless security, tamosoft
    
TamoSoft
Published By: Informatica     Published Date: Sep 28, 2007
David Loshin, consultant and author talked to Karen Hsu about Informatica's data quality, unstructured data and data governance solutions. Karen highlighted customers like Navteq and Humberside Police's innovative use of Informatica.
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b-eye, business intelligence, data integration, karen hsu, interview, informatica, crm, customer relationship management, crm tools, crm tool, data governance, data quality
    
Informatica
Published By: Netwrix     Published Date: Oct 10, 2007
This white paper covers account lockout management process and introduces new cost-effective workflows of account lockout resolution, describing significant ROI enterprises can achieve through the use of automated management solutions.
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authentication, account lockout, access control, network security, lockout, user lockout, user authentication, user validation, intrusion prevention, netwrix
    
Netwrix
Published By: ITManagement     Published Date: Nov 06, 2007
ITManagement delivers the critical information you need quickly, easily and concisely. We know you don't have time to spend researching the latest innovations in data network solutions and finding free third party information is near impossible... we have done it for you.
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networking, network management, switch, ethernet networking, gigabit networking, mbps, gigabit, ethernet, ethernet switch, network management, internetworking hardware, switches, stack, stacking, stackable, infrastructure, itmanagement, it management, tippit
    
ITManagement
Published By: ITManagement     Published Date: Nov 06, 2007
Our handy comparison chart lines up the vendors in the market and compares the most important factors in a networking equipment decision.
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networking, network management, switch, ethernet networking, gigabit networking, mbps, gigabit, ethernet, ethernet switch, network management, internetworking hardware, switches, stack, stacking, stackable, infrastructure, itmanagement, it management, tippit
    
ITManagement
Published By: Shunra     Published Date: Nov 27, 2007
"Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI" includes best practices for defining requirements and comparing alternative solutions, and offers a metric that IT organizations can use to select the WAN optimization solution that delivers the greatest value.
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wan, wide area network, wide area networks, best practices, network performance, wan performance, shunra, ppi
    
Shunra
Published By: Computhink     Published Date: Jan 31, 2008
Download this informative webcast by Doug Brennecke, VP Sales at Computhink, featuring Tom von Gunden, chief editor of enterprise content management news and solutions site ECM Connection.
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document management, compliance, content management, computhink, video
    
Computhink
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