This report reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. Another sign of the degree to which organizations are embracing patient experience is the increasing number which feature a chief patient experience officer (or individual with similar responsibilities) on the senior leadership team. Complete this short form to download your FREE copy of PATIENT EXPERIENCE: Cultural Transformation to Move Beyond HCAHPS
Workforce management and the pursuit of productivity have formed a consistent pain point for hospitals for several years. The Affordable Care Act has only exacerbated the problem, increasing the demand on providers as the number of insured grows and the bar continues to rise on quality of care. According to a recent HealthLeaders Media Council survey, workforce productivity and acuity-based staffing will continue to be top priorities this year. Karlene Kerfoot, PhD, chief clinical integration officer at API Healthcare, says the survey results indicate a shift taking place as workforce management initiatives are expected to deliver more than reduced labor costs.
An innovative staff scheduling model is reinventing how hospitals leverage their employees for better outcomes; including staff satisfaction, labor costs, and improved quality of care.
View the paper to learn the research behind this new approach!
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
ICD-10 has presented monumental preparation challenges to U.S. healthcare providers, who have had to overhaul their billing departments and systems and retrain their staffs. And many may now think the heavy lifting is done, according to a recent survey of industry executives conducted by HealthLeaders Media and The SSI Group, Inc. But while providers may successfully get a bill out the door with a valid ICD-10 code, they may not be prepared for a payment delay or an actual drop in revenue when the payer sends it back for more details.
The shift to healthcare’s value-based model is being accelerated by measurable goals and an aggressive timeline. With improved patient experience as the objective, addressing root causes that impact patient satisfaction scores is crucial to success.
Healthcare organizations are facing uncertain times, which is putting strains on their revenue cycle management. Automation can help lower staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Healthcare organizations are facing uncertain times, which is putting enormous strains on their RCM. This white paper will show how you can lower your staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Savvy healthcare organizations are embracing strategies to simultaneously improve the bottom line and care quality. Sometimes responsible for two separate aspects of the health system, now CFO and CNO collaboration is vital to a hospital’s success.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
Improving Patient Care and the Bottom Line is a whitepaper from Capella University. Discover key research findings on how BSN degrees impact patient care. In reading this whitepaper you will uncover the benefits of a more educated nursing staff–including lowering the cost of care by over $5M annually, reducing annual readmissions by 248 days, improving patient mortality rates, and lowering their length of stay. Learn how BSN-qualified nurses can improve care for your patients–and allow you to meet your organizational goals.
Can hospital staff use personal devices for work-related communications? Spok surveyed 450+ healthcare organizations to assess the current landscape. Results show a lot of variation and may surprise you.
Published By: TigerText
Published Date: Jun 30, 2015
With clinicians wasting 45 minutes per day playing phone tag, it’s time to retire pagers and migrate to a secure messaging solution, that saves your staff time, is HIPAA compliant and fosters workflow collaboration.
You’ve made a major investment in Oracle E-Business Suite applications to run your critical enterprise processes. But these processes stretch beyond Oracle E-Business Suite and rely on a mix of custom and packaged applications.
Management of your critical enterprise processes has become a pressing challenge. Too many staff are tied up in managing the process, as well as finding and diagnosing process errors. SLAs are frequently missed, and customers perceive poor quality of service due to the recurring errors and delays, which are now impacting your critical processes, such as financial period end close, invoicing, payroll and materials requirements planning (MRP) processing. You’ve decided it’s time to consider automation.
Automating Oracle E-Business Suite processes end-to-end can eliminate 90% of business process errors. Download this whitepaper to find out how.
Some SAP systems can take up to 10 days to complete a SAP system copy. That’s 10 days of unproductive time. Why? SAP does not provide the necessary tools out-of-the-box to automate and handle the process efficiently. This means you must use highly skilled SAP BASIS staff to manage the process. Manual steps, along with hundreds of configuration settings, can take days to complete—and like many organizations, you have also experienced too many delays, causing non-production systems to be unavailable, which stalls development, testing and training activities.
So you’ve concluded your SAP system copy process is hindering innovation and productivity. You’re considering automating the process to ensure system copies are available for all environments on time, every time.
What are the key capabilities you actually need to address SAP system copy inefficiency once and for all?
It is not uncommon for SAP system copies, including any post-editing, to take several days to complete. Meanwhile, testing, development and training activities come to a standstill, and the large number of manual tasks in the entire process ties up highly skilled SAP BASIS staff.
Enterprises are looking to automation as a way to accelerate SAP system copies and free up staff. However, this is only one part of the problem: What further complicates the system copy process is the need to safeguard sensitive data and manage huge data volumes while also ensuring that the data used in non-production systems adequately reflects the data in production systems so the quality of development, testing and training activities is not compromised.
This white paper explains how a considerable portion of the SAP system copy process can be automated using the CA Automic Automated System Copy for SAP solution and SNP T-Bone, helping enterprises become more agile.
Competitive threats and mushrooming client demands erode the bottom line for many agencies. This eBook provides actionable steps to help you keep your best employees and deliver profit growth, by:
• Ensuring you get paid enough for every engagement
• Empowering your staff to reign in over-servicing
• Making your strategic value clear to clients
Businesses are struggling with numerous variables to determine what their stance should be
regarding artificial intelligence (AI) applications that deliver new insights using deep learning.
The business opportunities are exceptionally promising. Not acting could potentially be a
business disaster as competitors gain a wealth of previously unavailable data to grow their
customer base. Most organizations are aware of the challenge, and their lines of business
(LOBs), IT staff, data scientists, and developers are working to define an AI strategy.
IDC believes that this emerging environment is to date still highly undefined, even as
businesses must make critical decisions. Should businesses develop in-house or use VARs,
systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some
hybrid form? Can they use existing infrastructure, or do AI applications and deep learning
require new servers with new capabilities? We believe that many of these questions can be
"Uncover the Business Impact of Managing Risky Web Content
Download this white paper to learn:
How to safely manage ""uncategorized"" websites when sites are unknown to the secure web gateway (SWG) policies, which are largely based on website categories, such as news, entertainment, weather, social media, etc.
The cost implications of securing web content, including staffing, clean-up and risk mitigation
Isolation - a new technique for malware prevention to maintain end user & IT staff productivity
Administrators can either be lenient in allowing access to uncategorized sites, increasing malware risk, or deny access and deprive employees of necessary information. There are hidden costs to both approaches.
Published By: Workday
Published Date: Aug 07, 2018
As the healthcare industry shifts toward value-based care, organizations stand to benefit from providing an exceptional experience not only for their patients, but also for their care providers. Read the Becker’s Hospital Review ebook, sponsored by Workday, to learn how your healthcare organization can:
Boost care provider retention
Avoid common pitfalls of succession planning
Handle staffing shortages
Published By: XpertHR
Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication.
Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
? Understanding variations and similarities in laws across jurisdictions
? Understanding how local laws relate to federal and state laws
? Identifying implications related to temporary and contract staff
? Ensuring compliance with notification, documentation, acc
Published By: Aventri
Published Date: Aug 14, 2018
"When the time comes to migrate to new event management software, a lot rides on the event planners in charge of the logistics. With so much to think about in terms of functionality and growth, as well as making an impression on management, staff and attendees, EMS migration is no easy task.
Whether you’re considering leaving your current EMS, or are looking to transition from Excel spreadsheets and manual processes, take the following steps to have an efficient and seamless migration."
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.