This report reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. Another sign of the degree to which organizations are embracing patient experience is the increasing number which feature a chief patient experience officer (or individual with similar responsibilities) on the senior leadership team. Complete this short form to download your FREE copy of PATIENT EXPERIENCE: Cultural Transformation to Move Beyond HCAHPS
Workforce management and the pursuit of productivity have formed a consistent pain point for hospitals for several years. The Affordable Care Act has only exacerbated the problem, increasing the demand on providers as the number of insured grows and the bar continues to rise on quality of care. According to a recent HealthLeaders Media Council survey, workforce productivity and acuity-based staffing will continue to be top priorities this year. Karlene Kerfoot, PhD, chief clinical integration officer at API Healthcare, says the survey results indicate a shift taking place as workforce management initiatives are expected to deliver more than reduced labor costs.
An innovative staff scheduling model is reinventing how hospitals leverage their employees for better outcomes; including staff satisfaction, labor costs, and improved quality of care.
View the paper to learn the research behind this new approach!
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
ICD-10 has presented monumental preparation challenges to U.S. healthcare providers, who have had to overhaul their billing departments and systems and retrain their staffs. And many may now think the heavy lifting is done, according to a recent survey of industry executives conducted by HealthLeaders Media and The SSI Group, Inc. But while providers may successfully get a bill out the door with a valid ICD-10 code, they may not be prepared for a payment delay or an actual drop in revenue when the payer sends it back for more details.
The shift to healthcare’s value-based model is being accelerated by measurable goals and an aggressive timeline. With improved patient experience as the objective, addressing root causes that impact patient satisfaction scores is crucial to success.
Healthcare organizations are facing uncertain times, which is putting strains on their revenue cycle management. Automation can help lower staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Healthcare organizations are facing uncertain times, which is putting enormous strains on their RCM. This white paper will show how you can lower your staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Savvy healthcare organizations are embracing strategies to simultaneously improve the bottom line and care quality. Sometimes responsible for two separate aspects of the health system, now CFO and CNO collaboration is vital to a hospital’s success.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
Improving Patient Care and the Bottom Line is a whitepaper from Capella University. Discover key research findings on how BSN degrees impact patient care. In reading this whitepaper you will uncover the benefits of a more educated nursing staff–including lowering the cost of care by over $5M annually, reducing annual readmissions by 248 days, improving patient mortality rates, and lowering their length of stay. Learn how BSN-qualified nurses can improve care for your patients–and allow you to meet your organizational goals.
Can hospital staff use personal devices for work-related communications? Spok surveyed 450+ healthcare organizations to assess the current landscape. Results show a lot of variation and may surprise you.
Published By: TigerText
Published Date: Jun 30, 2015
With clinicians wasting 45 minutes per day playing phone tag, it’s time to retire pagers and migrate to a secure messaging solution, that saves your staff time, is HIPAA compliant and fosters workflow collaboration.
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.”
Don Langford, CIO at Virgin Atlantic.
Download this case study to find out how Workplace by Facebook improved the business with smarter staff benefits, improved communication and better teamwork and collaboration.
According to ESG Research, 65% of organizations believe the skill level of their security team could be improved, and 48% are using more than 25 security products. This leads to more overworked staff and, ultimately, less effective security.
Download the Replace AV Buyer's Guide to learn what your team should look for when replacing legacy AV with an endpoint security solution that is easy to manage and deploy, and can cost-effectively protect your growing business. In this buyer's guide you'll find:
A core evaluation checklist for replacing AV.
Guiding questions to frame your evaluation to replace AV.
How to run a test of next-generation AV solutions.
Learn more about replacing your traditional AV in the Replace AV Buyer's Guide.
Published By: XpertHR
Published Date: Jun 13, 2018
Multiple locations. Many hourly employees. Myriad pay rates and scheduled hours. Add multiple sick leave laws to the mix. The result: potential chaos and confusion. XpertHR can help. We take the complexity out of staying on top of the shifting paid sick leave law landscape to ensure compliance, understanding and clear employee communication.
Michigan and Indiana are banning local sick leave laws. Cities from San Francisco to New York City are leading the pack in favor of them. These and other states and cities around the country are creating a complex playing field for HR professionals when it comes to ensuring compliance with paid sick leave laws. You don’t have the time, or resources, to stay on top of these trends. We do!
? Understanding variations and similarities in laws across jurisdictions
? Understanding how local laws relate to federal and state laws
? Identifying implications related to temporary and contract staff
? Ensuring compliance with notification, documentation, acc
HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all too often, outdated and cumbersome paper-based processes get in the way of those goals.
Discover how HR departments are using electronic signatures to streamline the on-boarding experience, increase employee satisfaction, and focus staff away from mundane tasks.
Watch this webinar and discover how eSignatures can help you:
- Simplify the new hire process: NDAs, offer letters, background checks and on-boarding
- Streamline compensation and benefits: comp plans, stock option grants, and benefit plan notices
- Reduce admin overheads: holiday requests, contractor agreements, and internal approvals
- Ensure compliance: ISO compliance, new hire check-offs and audit support
Published By: Aventri
Published Date: Aug 14, 2018
"When the time comes to migrate to new event management software, a lot rides on the event planners in charge of the logistics. With so much to think about in terms of functionality and growth, as well as making an impression on management, staff and attendees, EMS migration is no easy task.
Whether you’re considering leaving your current EMS, or are looking to transition from Excel spreadsheets and manual processes, take the following steps to have an efficient and seamless migration."
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
Published By: Cylance
Published Date: Jul 02, 2018
Phoenix Children’s CISO, Daniel Shuler, and its IT security team are responsible for protecting 5,000 endpoints in the hospital and across more than 20 clinics in the region. Endpoints include physician and staff laptops and desktops, nursing stations, servers, Windows-based clinical devices, credit card payment processors, and point-of-sale terminals. These endpoints are used to store and/or process personal health information (PHI), and payment and credit card information. They must comply with HIPAA for PHI and voluntarily comply with the Payment Card Industry Data Security Standard (PCI-DSS) for credit card data. The IT security team’s existing industry-leading AV solution claimed to provide visibility into malicious activity aimed at the endpoints. It continuously reported all endpoints were safe, sound, and secure. This caused Daniel to be suspicious. He knew from experience that such low levels of endpoint malicious activity was highly unlikely. Read the full case study to learn about the results Cylance was able to deliver.
Most Companies Have an Issue with Talent Acquisition and Retention. This can be overcome by working with the right Staffing Company who will understand your need and work at a reasonable cost tailored to fit your budget.
Published By: Skillsoft
Published Date: Sep 25, 2013
Carrington Holding Company, LLC needed to implement a compliance and business training solution to reach more than 1,800 associates nationwide. Carrington's aggressive growth model required a much more scalable training solution than a traditional classroom-training model. Additionally, Carrington needed to onboard new employees with effective, consistent and engaging training. Learn how they succeeded in proving the value of elearning through rapid implementation, staff participation and measurable cost savings over classroom training.