This report reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. Another sign of the degree to which organizations are embracing patient experience is the increasing number which feature a chief patient experience officer (or individual with similar responsibilities) on the senior leadership team. Complete this short form to download your FREE copy of PATIENT EXPERIENCE: Cultural Transformation to Move Beyond HCAHPS
Workforce management and the pursuit of productivity have formed a consistent pain point for hospitals for several years. The Affordable Care Act has only exacerbated the problem, increasing the demand on providers as the number of insured grows and the bar continues to rise on quality of care. According to a recent HealthLeaders Media Council survey, workforce productivity and acuity-based staffing will continue to be top priorities this year. Karlene Kerfoot, PhD, chief clinical integration officer at API Healthcare, says the survey results indicate a shift taking place as workforce management initiatives are expected to deliver more than reduced labor costs.
An innovative staff scheduling model is reinventing how hospitals leverage their employees for better outcomes; including staff satisfaction, labor costs, and improved quality of care.
View the paper to learn the research behind this new approach!
The shift from inpatient to outpatient care is increasing as hospitals transition from volume to value. A specific shift is seen in interventional cardiology treatment (cardiac catheterization, intracoronary stents, and percutaneous transluminal coronary angioplasties [PTCA]), which is moving from an inpatient hospital to outpatient hospital setting. Preliminary data show that most interventional cardiology procedures will soon be performed in the hospital outpatient setting. It will be important for hospitals to consider future demand and volume for interventional cardiology services; capacity for an increase in hospital outpatient volume; and staffing and operational implications.
ICD-10 has presented monumental preparation challenges to U.S. healthcare providers, who have had to overhaul their billing departments and systems and retrain their staffs. And many may now think the heavy lifting is done, according to a recent survey of industry executives conducted by HealthLeaders Media and The SSI Group, Inc. But while providers may successfully get a bill out the door with a valid ICD-10 code, they may not be prepared for a payment delay or an actual drop in revenue when the payer sends it back for more details.
The shift to healthcare’s value-based model is being accelerated by measurable goals and an aggressive timeline. With improved patient experience as the objective, addressing root causes that impact patient satisfaction scores is crucial to success.
Healthcare organizations are facing uncertain times, which is putting strains on their revenue cycle management. Automation can help lower staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Healthcare organizations are facing uncertain times, which is putting enormous strains on their RCM. This white paper will show how you can lower your staff costs, enhance clean claims rates, cut denial rates, improve patient collections and reduce bad debt.
Savvy healthcare organizations are embracing strategies to simultaneously improve the bottom line and care quality. Sometimes responsible for two separate aspects of the health system, now CFO and CNO collaboration is vital to a hospital’s success.
HealthLeaders' survey on workforce management queried leaders from a cross-section of U.S. healthcare organizations, including hospitals, health systems, physician organizations, and long-term care/skilled nursing facilities. The 150 respondents represent executives across all disciplines — administration, clinical, operations, finance, marketing, and information. In the next three to five years, hospitals, health systems, and other patient service providers expect to augment their time-and-attendance and payroll systems with integrated applications that enable more sophisticated data crunching around labor analytics, acuity management, and staffing assignments. The goal? To convert the workforce from overhead to asset — a flexible, agile asset that will help organizations succeed in an increasingly demanding regulatory and competitive environment.
Improving Patient Care and the Bottom Line is a whitepaper from Capella University. Discover key research findings on how BSN degrees impact patient care. In reading this whitepaper you will uncover the benefits of a more educated nursing staff–including lowering the cost of care by over $5M annually, reducing annual readmissions by 248 days, improving patient mortality rates, and lowering their length of stay. Learn how BSN-qualified nurses can improve care for your patients–and allow you to meet your organizational goals.
Can hospital staff use personal devices for work-related communications? Spok surveyed 450+ healthcare organizations to assess the current landscape. Results show a lot of variation and may surprise you.
Published By: TigerText
Published Date: Jun 30, 2015
With clinicians wasting 45 minutes per day playing phone tag, it’s time to retire pagers and migrate to a secure messaging solution, that saves your staff time, is HIPAA compliant and fosters workflow collaboration.
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.”
Don Langford, CIO at Virgin Atlantic.
Download this case study to find out how Workplace by Facebook helped to improve the company’s culture with smarter staff benefits, improved communication and better teamwork and collaboration.
Intapp Time provides superior business intelligence thatchangesyour firm’sfundamental relationship with time.Thisunified suite of applications gives timekeepers access to time data and capture wherever they are: in the office, on a mobile device, online and offline.It is user-centric, offering a completely automated option while fullysupporting hands-on tracking—contemporaneous or reconstructionist.Intapp Time helps your business mine time data to reveal new sources of revenue, inform staff decisions, increase project efficiency, and reduce time leakage.
For healthcare organizations, talent shortages mean lost revenue from having to cancel procedures and turn away patients. And with the aging population and increased competition for great healthcare talent, organizations like yours need a new, flexible workforce solution. That solution is Total Talent Acquisition (TTA).
TTA can break down hiring silos by unifying your organization’s efforts in acquiring all types of workers, whether they’re full-time staff, consultants, freelance contractors, temporary staff or project-based workers. It can rein in costs, help assess your current and future talent needs, and create a better experience for candidates and, most importantly, patients.
We created this guide to help you learn more about Total Talent and to assess how your organization can benefit from it. Download it to learn:
? What is Total Talent Acquisition
? How TTA creates a competitive advantage in the healthcare industry
? The positive impacts this model can have on healthcare organ
Manufacturers are looking for ways to optimize their factory floor and machinery processes to reach their full production potential. Whether it is because of equipment issues or the personnel running the machines, the average OEE machine is running at 60%. With Visual Factories’ plug-and-play cloud-based solution, factory management get enhanced visibility into their manufacturing processes, helping to identify operational inefficiencies and to increase their OEE. Real-time reports for middle management deliver root cause analysis that will increase machine efficiency. Top management use the business insights for maximizing profits and reducing costs. The solution is quick and easy to install and can be set up by on-site maintenance staff.
Visual Factories' solution is compatible with any type of production machine in any market segment and has been deployed at metal working and medical tooling plants in the aerospace, automotive and medical industries around the world. Customers incl
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
SCCA chose Cherwell primarily because of its ease of administration and configuration. Built-in ITIL processes facilitated the implementation of incident request, problem management, a knowledge base, and more. Cherwell’s “One-Steps” make easy work of automating repeatable and typically time-consuming processes like password resets and account unlocks. And a service catalog allows medical staff to easily request services, using custom-built forms.
Most Companies Have an Issue with Talent Acquisition and Retention. This can be overcome by working with the right Staffing Company who will understand your need and work at a reasonable cost tailored to fit your budget.
Published By: Skillsoft
Published Date: Sep 25, 2013
Carrington Holding Company, LLC needed to implement a compliance and business training solution to reach more than 1,800 associates nationwide. Carrington's aggressive growth model required a much more scalable training solution than a traditional classroom-training model. Additionally, Carrington needed to onboard new employees with effective, consistent and engaging training. Learn how they succeeded in proving the value of elearning through rapid implementation, staff participation and measurable cost savings over classroom training.