Watch our webinar, 4 Steps to Building a Customer Satisfaction Engine. SurveyMonkey's Director of Customer Success, Jeffrey Coleman, will show you how to:
- Ask questions that yield actionable data
- Scale follow-up actions and improvements
- Analyze survey data and get key metrics
- Close the loop by turning data into action
Published By: Smartling
Published Date: Aug 01, 2014
One third of SurveyMonkey’s customers live in a country in which English is not the primary language. Using Smartling’s translation software platform, SurveyMonkey automated its translation process in order to offer its Web application to users in their native language. In this case study, you’ll learn about Smartling’s platform enabled SurveyMonkey to launch 10 new languages in less than 6 months and see an immediate return on its investment.
Check out our latest on-demand webinar with Eventbrite’s Global Director of Metro Marketing, Eric Meyerson, to hear how Eventbrite successfully uses data to track brand awareness and monitor the competition.