Cisco is committed to leading the collaboration revolution— both today and tomorrow. The role of technology in themarket place is to support and inspire big ideas and innovation. Digital transformation is going to continue to drive new ways of working, and Cisco will remain a driving force, with a vision that extends beyond in-house innovations—because the best ideas can come from anywhere.
Whether meetings are planned in advance or held when inspiration strikes, Cisco Spark helps you make the most of your team’s time. With continuous collaboration, meetings can feel like a natural part of your workday—not an interruption.
A new Harvard Business Review Analytic Services global study of more than 300 midsize to large enterprises finds that many executives believe current collaboration tools fall short on supporting the depth, pace, and style of teamwork now required to keep up with today’s most important business imperatives.
Published By: XpertHR
Published Date: Oct 23, 2017
Year after year, studies show that businesses with higher engagement also have higher performance, and vice versa. The
goals of high engagement and high performance are not mutually exclusive; they are mutually dependent. A team of
employees works at its optimum when management focuses on employee engagement while remaining performance oriented.
Published By: Polycom
Published Date: Dec 18, 2017
With the increase in mobility and the growth of distributed teams, it’s essential that you select audio devices that offer the best flexibility, quality and reach needed to support collaboration anywhere on any device.
To meet these requirements, Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. The phones support crystal-clear conversations and seamlessly integrate with a wide range of communication environments including open-SIP and Skype for Business and Office 365.
This comprehensive guide will provide you:
Guidance on selecting devices for different workspaces
Information on the newest collaboration features and benefits
Overview and comparison of the latest Polycom desk phones and conference phones
Published By: Polycom
Published Date: Dec 18, 2017
The traditional office space is dead. Chased out by the combining forces of mobility, millennials, and modernity, the advent of collaborative technology and the always connected worker have led to a brave new world of shared, open spaces.
Studies show that up to 82% of knowledge workers feel they need to collaborate with others throughout the day to get work done. Yet, according to an IBM study, 78% say they struggle to effectively connect their workplace and help people collaborate—either virtually or face-to-face1. Why? The answer is not all collaboration is alike.
Download this report to get the latest trends in office space utilization and find out about the three main types of collaboration and how they need to be supported differently in the work environment.
The office may be shrinking, but it’s not going away anytime soon. If anything, the rising demand for more teamwork and collaboration makes the configuration of workspaces more important than ever.
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the
resources to bring on a full-time team member? The answer could lie in temporary consulting.
If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time
and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
In the same way, the WLAN seems to be demanding more of our attention these days. IT teams are spending an increasing amount of time managing, configuring and troubleshooting to accommodate a growing number of devices and apps, and to meet user demands for ever-faster speeds and better coverage.
Published By: BambooHR
Published Date: Jan 10, 2018
Sports analogies in the workplace can be a bit of a cliche, but the reality is that the sports world is a natural performance management laboratory. Read this cliche-free ebook now to discover seven performance management lessons we can learn from sports.
In this ebook, you will learn:
Efficient performance management practices
The importance of frequent feedback
Projecting future performance and other long-term performance practices
The significance of team chemistry in the workplace
Is sustainability a team effort in your workplace? In many larger organizations, it is very much a multilevel effort that draws expertise from many different departments. But, what does combined environment, health, and safety (EHS) and sustainability management look like in a smaller organization? Is it worth it to put together a whole team of people to work
on issues like supply chain transparency or reducing the company’s carbon footprint when the company’s personnel footprint falls within Small Business Administration eligibility
Absolutely! Even in small businesses, your sustainability efforts make a material contribution to the long-term survival of your organization. Here are some tips on building an EHS and
sustainability (EHS&S) team that works for your small business.
Companies are increasingly using outside contractors and suppliers stay competitive, which means granting third-parties access to applications via VPN or VDI. This reliance causes increased complexity and burden on the Enterprise team while also creating additional security risk, as third-party access creates additional points of entry to an organization’s network.
Read this solution brief to learn about a new painless, secure approach to remote access.
Published By: Dell EMC
Published Date: Nov 08, 2016
Your data center struggles with competing requirements from your lines of business and the finance, security and IT departments. While some executives want to lower cost and increase efficiency, others want business growth and responsiveness. But today, most data center teams are just trying to keep up with application service levels, complex workflows, and sprawling infrastructure and support costs.
Published By: Freshdesk
Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love.
In this whitepaper, we detail how you can
- Provide your agents with complete context by pulling data from your third party systems into your helpdesk
- Reduce ticket volume and help customers help themselves by setting up a knowledge base
- Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
Published By: Freshdesk
Published Date: Aug 15, 2016
There are quite a few things that your customers just aren’t telling you. But since you aren’t a telepath and you don’t own a Cerebro, the only thing you can do is wait for them to come to you with it.
But not anymore. In this whitepaper, you'll learn the most important things that your support team should already know, but customers will never tell you, like:
- Why you should design intelligence into your self-service experience
- When you should resort to analytics and when "gut-feel" helps
- How you can proactively manage, and prevent customer frustrations
- What your core support bottlenecks are, and how to identify them
- How to set a "Priority" driven support work-flow
With 50 to 100 billion things expected to be connected to the Internet by 2020, we are now experiencing a major paradigm shift that is revolutionizing business. More and more of the objects we use every day—including those in our factories, utilities, and railroads—are used to capture and distribute information that is helping us know more and do more. The TechWiseTV team and guest experts take an in-depth look at how industries like these are utilizing the data they are gathering from the factory floor all the way out to the field. This exploration into how the Internet of Things actually works in the real world and what your organization must do to take full advantage of it is a great opportunity to understand the practical challenges and specific technology involved in bringing all this potential to life.
To support IT-enabled business processes, line-of-business (LOB) and IT executives are teaming to assess applications and IT workloads and shifting the right workloads to more agile cloud-enabled platforms.
Published By: DocuSign
Published Date: Mar 23, 2016
Doing more with less is the name of the game for SMBs. Learn about DocuSign’s suite of solutions for small business that let you deliver contracts, get approvals, sign invoices— all without an IT department. DocuSign seamlessly integrates with Salesforce and is easy to use for you and your team. Speed up sales, hire employees faster, and give your customers another reason to rave.
Come hear directly from DocuSign product leads and customers about how you can make DocuSign for Salesforce go to work for you.
Emerging trends and disruptions that will impact the way businesses communicate and work in the future. The goal, in essence, is to reaffirm the need to invest in a comprehensive suite that is secure, adaptable and easy-to-use for everyone.
A comprehensive guide to workforce trends, as well as tips and best practices for keeping employees engaged with the brand (and with each other) and ensuring they stay productive on a day-to-day basis.
Watch this live demo of the new Cisco Spark
We’d like to share with you the video of a really fun demo we made recently of new Cisco Spark.
It’s Cisco’s cool new product that rolls meetings, messaging, and calls into one service. All of this happens in digital workspaces in the Cisco cloud.
You can share files with your team there, screen share, and draw. Everything’s saved in this space.
When your business is ready, you can add Cisco video conferencing room systems, or desktop video phones. It all works together with your service.
There have never been more ways to connect to your team online. Yet, even as an explosion of communication and collaboration tools invites businesses to bridge distance, time zones, and other workplace challenges, workers often find themselves increasingly disconnected.
The most successful businesses are greater than the sum of their parts. When individuals work together well, they fill in each other's blind spots and build on each other's great ideas. These conversations ultimately help teams be more productive, reduce time-to-market and come up with more innovative ideas. But if your teams are spread across different offices, or working from home, can you create the same collaborative magic?
Web-based collaboration tools claim to break down the collaboration barriers that distance can build. Everyone agrees they can reduce the time and cost of travel. And yes, these tools can stream your colleagues' voices, facial expressions, and slide decks into your meeting room, so you can get a clearer picture of verbal and behavioral signals. But if you're researching collaboration platforms, you'll hear skepticism, too. Naysayers declare that:
People won’t participate because they’re afraid of digital change.
You just can’t trust the security of collaborati
Published By: Justworks
Published Date: Sep 27, 2017
Business owners and entrepreneurs create their businesses for a number of reasons: to grow an idea, build and inspire a team, make a difference.
And all too quickly, those business owners can face the other side of running a business: paying employees, negotiating the best benefits for your teams, keeping up with myriad government regulations.
Workplaces are getting even more complicated - for good reasons. Teams have more flexibility to work remotely. And the gig economy is exploding; in fact, about a third of the U.S. workforce works on something other than a full-time basis.
Published By: Delphix
Published Date: May 03, 2016
Today's test data management (TDM) solutions force teams to work with compromised data sets, and push testing to too late in the software development lifecycle. The end result is rework, delayed releases, and costly bugs that cripple production systems. Furthermore, prevailing approaches to test data management - including subsetting, synthetic data, shared environments, and standalone masking--represent flawed solutions that fail across one or more key dimensions.