As an executive-level guide to consumerism in clinical integration, A New Meeting Place offers critical insights into healthcare consumerism as it relates to convenience of care, technology integration, and pricing competition and transparency.
Creating a successful patient experience strategy is a long-term investment in planning, surveying, training, and technology. Healthcare organizations hope these efforts will pay off at the very least with a growing base of loyal patients, better care quality, and stable reimbursement. And then there are those organizations that are turning patient experience into a movement. What’s their endgame? They intend to build state-of-the-art service-oriented cultures that rival other industries, and they are doing it through data analytics, unique communication programs, radical cultural shifts, and consumer-centric technologies.
In today’s healthcare landscape, technology is instrumental in facilitating the strategies of healthcare business leaders. Technology also provides these executives with access to the critical data that they need for decision making, planning, and forecasting.
Hospital communications used to be a lot simpler. If you needed to find a doctor, you could dial 0 and the operators would connect you or send a page on your behalf. People communicated through paper charts, wrote key phone numbers on grease boards, and kept on-call schedules in binders. Some of this still happens today, but communications across healthcare have become progressively more convoluted. The use of diverse mobile devices (smartphones, tablets, pagers, Wi-Fi phones, etc.), and the rise in care complexity necessitating care team coordination mean more sophisticated communication technology is required.
How can providers and insurers reduce costs and increase patient satisfaction? In the evolving value-based care (VBC) model, better healthcare IT is a must have. L.E.K.'s Joseph Johnson and Harsha Madannavar identify key success strategies in our latest Executive Insights.
Published By: McKesson
Published Date: Apr 30, 2015
Building a data-driven organization takes more than technology. And, healthcare leaders can all agree that issues facing today’s industry are daunting; determining how to react in a way that matches your organization’s strengths and vulnerabilities may be even more challenging. With the right resources in place, you can take pragmatic steps to reduce data silos and deliver efficient, coordinated care across all your settings.
Published By: McKesson
Published Date: May 27, 2015
The shift to value-based care creates a sharp increase in healthcare organizations and networks’ need for data collection, aggregation and analysis. This white paper outlines the challenges involved with performing population-level analyses, developing cost accounting and profitability analyses across care settings, evaluating care episodes and integrating quality data. It explores the limitations of targeted software solutions to provide cross-enterprise insights. Finally, it provides advice for healthcare executives regarding how to approach gathering quality and cost-related data and how to leverage technology and analytical expertise to drive risk-based contract success.
Leading companies are making digital transformation a reality put data and intelligence at the center of their future. They are building new capabilities, skills, and technology, and evolving their culture to transform into an ‘Intelligent Enterprise’ and achieve the aforementioned outcomes. These companies are not only delivering short-term value to shareholders, but are also positioned to thrive and transform their industry.
Explore how SAP can help you navigate the journey to the Intelligent Enterprise.
• In today's ever-evolving world, content management is a moving target. With content flowing from a multitude of places, keeping up with the speed of business requires a content management strategy that's more flexible than traditional Enterprise Content Management (ECM).
• As digital transformation forces organizations to rethink their processes, it's never been more important to focus on deploying a platform that works across all of your content so you can get more value out of each asset and protect yourself against technology stagnation.
• Check out our ebook, 5 Considerations For Transforming Your ECM Strategy With Cloud Content Management, and learn how to bring your people and information together in the cloud.
"Businesses continue to evolve as digital technologies reshape industries. The workforce is mobile, and speed and ef ciency are imperative, necessitating dynamic, cloud-based infrastructures and connectivity, as well as unhindered, secure application access — from anywhere, on any device, at any time. Leaders must remove hurdles to progress, but new business initiatives and processes increase the attack surface, potentially putting the company at risk.
"Traditional remote access technologies—like VPNs, proxies, and remote desktops—provide access in much the same way they did 20 years ago. However, new and growing business realities—like a growing mobile and distributed workforce—are forcing enterprises to take a different approach to address the complexity and security challenges that traditional access technologies present.
Read 5 Reasons Enterprises Need a New Access Model to learn about the fundamental changes enterprises need to make when providing access to their private applications."
In The Top Technologies to Cure Mobile Performance, Forrester’s Mark Grannan elaborates on this reality and explains how firms can tackle the device, bandwidth, and location challenges to appeal to a users perception of performance.
In this paper, Mark explains:
Why a Delivery Tier is Necessary
Why Perception of Performance is the Key Metric of Mobile Success
How User Context Steers Performance Optimization
Whether to Build or Buy Delivery Capabilities
Why the Delivery Tier Alone is Not Enough to Improve Performance.
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs.
Learn more about:
How to overcome API latency & traffic spike challenges
Options to ensure 100% availability How to design a security stack for your APIs
The Tenth Annual State of the Network Global Study
focuses a lens on the network team’s role in security
investigations. Results indicate that 88 percent of
network teams are now spending time on security
issues. In fact, out of 1,035 respondents, nearly
3 out of 4 spend up to 10 hours per week working
exclusively on these types of problems - in addition
to managing network upgrades, SDN, cloud, and big
When it comes to technology adoption, both cloud and
100 GbE deployment continue to grow aggressively.
VoIP adoption is closing in on 60 percent and
software-defined networking (SDN) is projected to
cross the halfway mark, indicating compounding
network complexity amidst the ongoing struggle to
ID security threats.
With growth comes change and some trends
identified in this year’s survey include a rise in email
and browser-based malware attacks (63 percent)
and an increase in sophistication (52 percent). Nearly
1 in 3 also report a surge in DDoS attacks, signaling
Ready to reshape the future of work? Watch this video series to learn how you can use workforce technology to transform your organisation. After viewing the series, you’ll know how to develop a digital HR strategy, get executive buy-in, and maintain success.
In this five-episode video series, Jason Averbook shows you the ins and outs of workforce technology and how to use it to achieve HR success. Watch the series to learn ways to develop a digital HR strategy, get executive buy-in, and maintain success.
Since it first started providing air passenger services in 2000, JetBlue has been
innovating. It was the first airline to embrace dot.com transactions and electronic
ticketing, and continues to churn out industry-leading inventions as described
here. When business needs changed in 2014, JetBlue embarked on very robust
digital transformation based on TIBCO integration and analytics technology—and
the company was recognized with the first-ever TIBCO Trailblazer Impact award
for the incredible effect this project was having on its strategic differentiation. In
this case study, Director of Shared Development Services Andi Azzolina describes
the objectives, initiatives, capabilities, and achievements making up JetBlue’s
journey towards becoming the most caring travel provider in the world.
Technology is in a constant state of evolution, and the world of automation is no exception. In this eBook, we’ll consider how you can stay ahead of the competition—because in the application economy, it’s vital to ensure the tools your organization uses are capable of positioning you at the forefront of industry—not just today, but tomorrow as well.
We are heading toward a scenario where workload automation tools are capable of thinking for themselves and making decisions based on policy; this is what we at CA Technologies are calling intelligent automation. At the same time, however, more and more challenges are being presented as the increasingly fragmented places our workloads run begin to impact our analytics, reporting and processes. The task is to navigate these hurdles while at the same time allowing our enterprises to harness the power of new technology.
It doesn’t matter whether you’re new to Oracle Retail, have an active implementation project that is running or have an existing deployment in production. The same issue applies: You are making a significant investment in the technology and need to develop a reliable and efficient batch schedule.
If you’re new to Oracle Retail, you are no doubt embarking on a major project to improve your competitive position in the retail market. With that in mind, your goals will be to shrink the time-to-market for your retail implementation, lower the reliability risks associated with in-house developed solutions and improve the visibility and control of retail business processes.
In this eBook you will discover a series of recommendations for operating a fail-safe and efficient Oracle Retail operational environment. You will also understand how automation enables you to streamline the execution of your Oracle Retail batch operations and increase the day-to-day efficiency of your operations teams.
Transportation companies are expected to solve logistical challenges, improve service, optimize costs and increase efficiencies. More and more, they are turning to new IoT technologies to help them achieve this.
In this guide, we’ve identified the latest location, routing and other data-driven services, that are helping commercial fleet management and logistics organizations differentiate and lead the way in an increasingly complex market.