Today thereís no such thing as ďone size fits allĒ when it comes to enterprise mobile computing for field services workers. While the business benefits of automation are clear (e.g. decreased downtime, increased customer satisfaction), selecting the right mobile device mix for the job is becoming more complex. This whitepaper examines three challenges organizations face when considering a mobile device deployment for field workers:
1. Integrating new mobile devices with legacy technology
2. Adapting to multi-generational workforces
3. Choosing the right mobile device for the job.
Learn how to tackle these challenges and make technology decisions that improve worker productivity and help manage costs.
Learn what Forrester has uncovered in their latest report on Enteprise Mobility trends.
During the past two years, Forrester has seen the number of enterprise mobility inquiries increase nearly 55%, jumping to 550-plus inquiries in 2008. In the past year, we have seen a spike in the number of inquiries focused on mobile network architecture, new types of mobile devices, and deploying vertically focused mobile applications that address the needs of workers in certain industries (e.g., retail, transportation, and healthcare).