Published By: LogMeIn
Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry.
However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
Published By: Verio Inc.
Published Date: Oct 15, 2010
If you think WordPress is just for blogging, think again. Download this guide for videos and demonstrations that show you how to implement custom layouts and templates, use plugins to offer added functionality and make advanced customizations to save time and development costs. Discover how to use WordPress as a CMS and quick tricks to use for putting a WordPress solution powered by a cPanel VPS hosting to work for your clients.