This report reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. Another sign of the degree to which organizations are embracing patient experience is the increasing number which feature a chief patient experience officer (or individual with similar responsibilities) on the senior leadership team. Complete this short form to download your FREE copy of PATIENT EXPERIENCE: Cultural Transformation to Move Beyond HCAHPS
As chief transformation officer at MemorialCare Health System in Los Angeles and Orange counties, CA, it’s Helen Macfie’s job to rethink the future of healthcare delivery. Lately, she’s been thinking a lot about healthcare reform and care redesign as the six-hospital integrated delivery system, with more than 200 care sites, focuses on growth across the Southern California region.
Explore this e-book to find out how blending formal and informal learning via collaboration can help your organization in the following areas:
Overcoming the Economics of Learning
Creating a Culture of Learning
Enhancing Employee Engagement
Published By: IBM APAC
Published Date: May 18, 2017
In the age of digital transformation and hybrid cloud, business expectations for seamless, personalized, always-on service run high. Technological advances such as cognitive capabilities and automation are blurring business distinctions and empowering competitors to emerge from any industry and geography. Staying ahead requires a willingness to change course and embrace constant reinvention.
Digital transformation significantly improves the performance and reach of an enterprise and has become a top priority for IT and business leaders across the globe.
Read on to find out how Cisco's Architecture can enable Digital Transformation.
In this document you’ll discover
1) 6 ways you’re letting your customers down
2) The 4 things you absolutely have to measure
3) The secret to optimisation
4) The proof: How OSN turned around its field service performance
As an IT organization becomes increasingly agile, both the IT organization and the supported business will see improved results. Read on to find out how you company could follow the same transformation.
Intel Inside® per nuove, infinite possibilità.
Published By: IBM APAC
Published Date: Jun 13, 2017
In this interactive document, we present the key results from the IBM Institute for Business Value’s recent report “Redefining Markets: Insights from the Global C-suite Study – The CMO perspective,” and examine how IBM and SAP can help CMOs meet the challenges of marketing in a digital world.
Published By: MobileIron
Published Date: Mar 21, 2017
Over the past few years, organizations have used a variety of tools and technologies
to enable basic mobile device management (MDM) and essential apps like email and
calendar. But those capabilities are inadequate for companies that want to move beyond
the basics and transform their business processes by securely moving apps and data
to the cloud. For AirWatch customers, this means they should start evaluating leading
enterprise mobility management (EMM) platforms like MobileIron in order to achieve
their mobile transformation goals. Our platform is 100% focused on building today’s
modern enterprise architecture, which is quickly shifting core business processes away
from legacy technologies and standardizing on mobile devices and cloud services.
This Technology Spotlight examines the evolving primary flash array market with a particular emphasis on what next-generation flash-driven enterprise storage architectures will look like. It also looks at the role Pure Storage, with its FlashArray//X, plays in this strategically important market.
Avec la digitalisation, les industriels peuvent réaliser un retour sur investissement de 2 manières : en réduisant les coûts ou en augmentant les revenus. Selon le rapport « Manufacturing's next big act: Building an industrial digital ecosystem », près des 2/3 des industriels prévoient que les technologies digitales telles que l’augmentation de l’utilisation d'appareils mobiles, les aideront à réduire les frais généraux d’au moins 11 %.