Skip to main content
 

ucc

Results 76 - 100 of 4368Sort Results By: Published Date | Title | Company Name
Published By: Dell EMC     Published Date: Aug 01, 2019
Pursuing agility to truly impact business transformation requires embracing date center modernization as a core competency. Crucial to this is having the most up-to-date IT instructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. Download this whitepaper from Dell and Intel® to learn more.
Tags : 
    
Dell EMC
Published By: Jamf     Published Date: Aug 12, 2019
Since its origin, Mac has been an instrumental tool in helping K-12 schools provide the right resources to students and staff. As the must-have technology for teachers and computer labs, Mac and its wealth of available apps help ensure success in elementary schools all the way through high school graduation. Now, with more Mac computers making their way into school environments than ever before, the need to properly deploy, manage and secure Apple is at an all-time high. This white paper examines how purpose-built management solutions are essential to a successful Apple strategy.
Tags : 
    
Jamf
Published By: Cisco and NVIDIA Corporation     Published Date: Oct 03, 2019
You can manage on-premises and cloud with proven enterprise capabilities, scalability, and leveraging existing investments. Want to learn how? This informative infographic from Citrix® and Microsoft® details your path to success. Download it now!
Tags : 
    
Cisco and NVIDIA Corporation
Published By: HireVue     Published Date: Sep 23, 2019
Organizations in every industry are using video interviewing to increase quality of hire, decrease time to fill, and promote diversity. In this eBook, we share the secrets to their success. YOU’LL LEARN: • The two ways you can use video interviews to hire better, faster, and more inclusively • Step-by-step instructions to maximize the impact of video interviewing • Why conventional screening misses great candidates • The science behind uncovering top talent during the hiring process You’ll also learn how 4 different companies are leveraging video interviews to increase new hire diversity, increase quality, and radically reduce time to fill.
Tags : 
    
HireVue
Published By: TIBCO Software     Published Date: Sep 16, 2019
TIBCO Data Virtualization es una solución probada que es utilizada por cuatro de las cinco principales compañías de energía integradas para obtener más rápidamente una mayor cantidad de datos analíticos las operaciones de exploración y producción. Los casos de uso específicos que se describen incluyen: • Analítica de Datos de Plataformas Marítimas • Mantenimiento y Reparación de Pozos • Servicios de Datos Web en Refinerías • SAP Master Data Quality Si una compañía de energía está enfrentando desafíos relacionados con los datos y la analítica similares, debe considerar TIBCO Data Virtualization.
Tags : 
    
TIBCO Software
Published By: TIBCO Software     Published Date: Sep 16, 2019
Para la mayoría de los equipos de operaciones de pago, el control de costos representa un gran dolor de cabeza -y en gran medida se origina del manejo de fraudes: • Los equipos de investigación dedican mucho tiempo solamente a reunir los datos necesarios para tomar decisiones. • Los motores de detección siempre están tratando de ponerse al día con los patrones de fraude más recientes. • Las regulaciones que cambian constantemente incrementan el tiempo y el costo necesarios para lograr el cumplimiento y cubrir los estándares de auditoría. Dado su alcance e impacto, reemplazar los sistemas de fraude centrales no es una opción para la mayoría de las empresas. Pero contrario a reemplazarlos, usted puede mejorar el proceso de investigación con la investigación aumentada, y mejorar el proceso de detección mediante el reforzamiento de los sistemas actuales. Este reporte describe tres formas en que las empresas de servicios financieros pueden utilizar las soluciones de TIBCO para reducir el
Tags : 
    
TIBCO Software
Published By: KPMG     Published Date: Jun 06, 2019
Discover how the CMO is evolving from brand guru into customer advocate. With key actions for creating a truly customer-centric marketing organisation. Read this report to discover: • how and why the marketing organisation must transform • why CMOs must expand their knowledge and responsibilities beyond traditional marketing • how to measure success in a customer-centric environment • seven key actions for creating a customer-centric marketing organisation.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Disruptive technologies are transforming our world. The challenge is to make sense of them in a way that delivers competitive advantage and a superior customer experience. Read this report to discover: • the four key characteristics of organisations doing this successfully • the ‘Six Pillars’ framework for customer experience excellence • real-world insights from global CX leaders • insights into the state of CX in 14 different countries.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Rapidly changing business models are driving fresh interest in zero-based cost management. Read this insight to discover: • the potential benefits of zero-based budgeting • how to avoid key mistakes associated with this budgeting approach • five principles to apply to create the conditions for zero-based success.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jul 31, 2019
The ability to make the right connections and walk in-step with people’s lifestyles, needs and desires has real currency in the unpredictable world of 2019. Find out the remarkable stories of brands that are not only becoming better acquainted with customers, but are delighting and surprising with zealous innovation. Read this report to discover: • how organisations can drive growth using employee and customer experience strategies • the key characteristics of organisations doing this successfully • the ‘Six Pillars’ framework for customer experience excellence • real-world insights from global CX leaders
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jul 31, 2019
HRs’ unique role in a company in terms of hiring, training, and ongoing engagement with the broader employee base, positions them to be a game changer in the customer experience strategy. Find out HR's critical role in elevating the customer experience. Read this report to discover: • the CHRO’s changing role • ways in which innovative technologies, like D&A and AI, are powering HR • steps CHROs can take to ensure their organisations are hiring the right people and training them to succeed in the customer-centric world.
Tags : 
    
KPMG
Published By: Panasonic     Published Date: Oct 01, 2019
From smartphones and cloud computing to ride-sharing services and electric cars, disruptive technology is changing the way we live – and nobody understands disruption better than startups. Whether they’re independent entities funded by VCs or emerging companies within the walls of a large corporation, startups recognize the power of technology to solve problems and improve lives, and they have been instrumental in challenging the status quo and shaping our society. But startups can’t be expected to do it all alone. Lean operating budgets and a need to move quickly demand that these organizations make efficient use of their limited resources – and that means not “reinventing the wheel” when it comes to their underlying tech. By working with the right partner who can provide the right resources and expertise at the right time, startups are free to focus on what matters most: bringing their innovation to market.
Tags : 
    
Panasonic
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
Tags : 
    
ttec
Published By: ttec     Published Date: Jul 24, 2019
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research their own options, and often include many decision makers rather than just one who can be wooed on a golf course or over dinner. So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must understand how the buyer’s journey has changed and unlock the advantages that data analytics and statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to present a truly coordinated experience. Read this paper to learn how to take advantage of untapped opportunities for helping sales teams evolve in today’s buyer-empowered landscape.
Tags : 
    
ttec
Published By: Akamai Technologies     Published Date: Apr 26, 2010
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
Tags : 
akamai, collaboration, collaboration software, firewall, enterprise software, web conferencing, travel costs, twitter
    
Akamai Technologies
Published By: Globoforce     Published Date: Nov 06, 2013
As human capital becomes the foremost challenge for companies worldwide, employee engagement has become an important strategy for success. In this report, more than 800 HR leaders and practitioners share their perspectives on innovations and technologies that are changing the way people are managed and measured.
Tags : 
    
Globoforce
Published By: Globoforce     Published Date: Nov 06, 2013
According to studies, happy employees are 98% more likely to identify with company values and goals. We all know that a great company culture is a critical component in our success. But how can you build a culture of happiness at your company? We’ve put together a white paper with some stats and advice to help you sow the seeds of happiness and build a great culture in your company.
Tags : 
    
Globoforce
Published By: Gigaom     Published Date: Oct 07, 2019
While interest in Machine Learning/Artificial Intelligence/ (ML/AI) has never been higher, the number of companies deploying it is only a subset, and successful implementations a smaller proportion still. The problem isn’t the technology; that part is working great. But the mere presence and provision of tools, algorithms, and frameworks aren’t enough. What’s missing is the attitude, appreciation, and approach necessary to drive adoption and working solutions. To learn more, join us for this free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and panelists Jen Stirrup, Lillian Pierson, and special guest from Cloudera Fast Forward Labs, Alice Albrecht. Our panel members are seasoned veterans in the database and analytics consulting world, each with a track record of successful implementations. They’ll explain how to go beyond the fascination phase of new technology towards the battened down methodologies necessary to build bulletproof solutions th
Tags : 
    
Gigaom
Published By: BetterUp     Published Date: Aug 14, 2018
Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future.
Tags : 
    
BetterUp
Published By: BetterUp     Published Date: Mar 06, 2019
Despite the huge amount of time, money, and resources invested in L&D solutions, most simply deliver information without effecting lasting transformational change. In fact, after a year, only about 30% of employees successfully transfer their learnings to the workplace. A new approach is required as most L&D solutions are failing us. In this report, we share the five shortcomings of L&D solutions today and offer insights into how you can create a program that delivers the business outcomes you need, while enabling your people to thrive.
Tags : 
    
BetterUp
Published By: BetterUp     Published Date: Mar 06, 2019
As HR investments become more data-driven, coaching must deliver on its ROI evidence gap. At BetterUp, we’ve created a model that can effectively measure the impact of coaching on the bottom line. Learn how coaching ROI has been measured in the past, and why these methods are flawed. Discover which inputs are factored into our ROI algorithm and you can map the ROI of coaching to tangible business results.
Tags : 
    
BetterUp
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 27, 2019
Key considerations for navigating a successful migration journey
Tags : 
    
Genesys
Published By: Achievers     Published Date: Jun 26, 2014
Employees don’t leave companies. They leave bad managers. Bad managers are the number one reason employees quit. We’ve all experienced them at some point. They are the leading cause of employee disengagement. Today, 70 percent of North American employees feel indifferent or disengaged at work, costing the U.S. economy nearly $500 billion every year in lost productivity, substandard performance, and employee turnover.
Tags : 
    
Achievers
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.