In this IBM limited-edition Dummies book, you’ll learn what operational decision management (ODM) is and how it can benefit your organization by helping to: *Enable faster and more agile change so your business can react more quickly to opportunities and threats *Automatically capture knowledge so it can be reused to make better business decisions *Manage compliance better by providing a clear record of the rules that govern business operations *Make operational decisions more predictable and repeatable while also allowing you to model, measure, collaborate on and refine these decisions as your business needs change *Improve customer service with more consistent and accurate rules-based decisions, as well as by personalizing the user experience
Companies today increasingly look for ways to house multiple disparate forms forms of data under the same roof, maintaining original integrity and attributes. Enter the Hadoop-based data lake. While a traditional on-premise data lake might address the immediate needs for scalability and flexibility, research suggests that it may fall short in supporting key aspects of the user experience. This Knowledge Brief investigates the impact of a data lake maintained in a cloud or hybrid infrastructure.
Companies today increasingly look for ways to house multiple disparate forms of data under the same roof, maintaining original integrity and attributes. Enter the Hadoop-based data lake. While a traditional on-premise data lake might address the immediate needs for scalability and flexibility, research suggests that it may fall short in supporting key aspects of the user experience. This Knowledge Brief investigate the impact of a data lake maintained in a cloud or hybrid infrastucture.
As travel and expense (T&E) management solutions have improved, the expectations of the end user are higher than ever before. Business travellers want a seamless experience and you want better visibility, increased compliance, and reduced spend.
Our research identified two types of people – Leaders and Followers. Leaders have most of their spending under management, have increased compliance to company policies and approve expense reports more quickly. Followers are lagging behind.
The modern enterprise workforce poses new challenges for IT. Today’s employees work in more places, on more devices— personal or company-owned—and over more networks than ever, using a diverse array of datacenter applications, mobile apps, SaaS and cloud services. As they move among apps, networks and devices, IT needs to be able to control access and ensure data and application security without impeding productivity. That means enabling users to get to work quickly and easily in any scenario without having to deal with different ways of accessing each app. Traditional VPNs and point solutions add complexity for both users and IT, increase costs and fail to enable a holistic approach to business mobility. Over the years, many IT organizations have addressed these evolving requirements through point solutions and by case-by-case configuration of access methods. The resulting fragmented experience poses a key roadblock to productivity and increases user frustration. For IT, the lack of a
Published By: Riverbed
Published Date: Apr 12, 2017
AWS makes it simple to set up cloud-based resources. But do you have secure, high-capacity, high-performance connectivity to and between AWS cloud instances? That’s where Riverbed comes in. Riverbed’s SD-WAN solution enables cloud migration and performance, all managed via quick and simple workflows.
Register for the upcoming webinar to experience a fundamentally new approach to networking, with real users sharing their experience in addition to a joint customer, OpenEye that has saved time and money by utilizing this approach to cloud networking.
OpenEye Scientific Software leveraged Riverbed SteelConnect to very quickly and easily establish secure connections to and between AWS VPCs, saving hours of network administration time.
Adobe offers powerful personalization tools that help you give your customers custom experiences every time they interact with you. With Adobe, you can take control of your data, use AI to achieve scale, and see incredible results.
Adobe Target helps marketers deliver relevant, personalized experiences to highly targeted audiences based on behavioral analytics and audience data. Powered by AI and machine learning, users can deliver individualized customer experiences at massive scale.
IDC’s research shows enterprises around the world are using multicloud strategies
to optimize the performance of modern and existing legacy applications running
on-premises, in public cloud services, and on legacy systems. In the early days of
enterprise cloud adoption, many organizations focused their cloud strategies on
enabling net-new cloud-native applications written to take advantage of dynamic cloud
infrastructure and pay-as-you-go consumption-based cost models. Early success with
these implementations is convincing more and more enterprises to expand their cloud
footprint and to migrate existing applications to cloud in order to enhance end-user
experiences, optimize cloud resource utilization and costs, and create a more flexible
and agile business environment.
This complementary template focuses on the eight key areas for business process automation success to help you evaluate the quality of the platforms you are considering – and to ensure that the system you choose is agile and flexible enough to meet your business needs.
WORKFLOW TOOLS AND FEATURES
INTEGRATION AND DATA SECURITY
USER AND RUN-TIME EXPERIENCE
REPORTING, ANALYTICS AND MONITORING
Published By: Aternity
Published Date: Mar 15, 2016
IT and Line of Business (LOB) management need precise, comprehensive metrics describing real end user experience, before and after going “virtual”, in order to support strategic desktop virtualization and consolidation decisions.
TAKE YOUR MOBILITY STRATEGY TO THE NEXT LEVEL WITH UEM
MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM).
In this eBook, you'll learn the key business risks you could face without a comprehensive UEM solution:
• Traditional management tools unable to support remote workforces
• Siloed management tools leading to higher IT costs
• Lack of visibility across endpoints increasing security risks
• Disengaged employees driven by a poor user experience
Published By: ServiceNow
Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost
This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits.
Learn best practices to:
• Create a self-service portal where users can report issues, make requests, ask questions, and check request status
• Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more
• Automate knowledge sharing for better service and less hunting for information
Most IT decision makers are struggling to master identity management in an infrastructure where modern cloud-based software must function with legacy on premise systems. According to a recent IDG Research study, 91 percent of respondents say solving this identity management conundrum is critical or very important to succeeding at their digital initiatives. And the vast majority of respondents long for a solution that is both efficient to manage and provides users and customers with an outstanding experience. This white paper examines how your peers are looking at digitizing their businesses, lowering the total cost of ownership, and building an identity management strategy to support their business’s goals.
Don’t let a point of sale outage hurt sales and ruin the customer experience. Internet downtime can rack up thousands of dollars in lost revenue. A negative user experience can hurt your business and ultimately cause customers to move to a competitor. A business continuity solution can help provide additional bandwidth to handle peak activity and support temporary retail activity.
A long-time user of SAP software, SAP for Retail solutions are the IT backbone of ULTA's operations. From real-time data to analytics, to automated back-end processes, to comprehensive employee support. ULTA is using IT to drive better, more personalized service and consistent shopping experiences. Learn how SAP helps ULTA Beauty Run Simple.
The SAP® BusinessObjects™ Cloud solution offers all analytics capabilities for all users in one product. In the boardroom, at the office, or in front of a customer, you can discover, analyze, plan, predict, and collaborate in one integrated experience designed expressly for the cloud. Read the solution in detail to learn how to turn instant insight into quick action.
Published By: Monotype
Published Date: Feb 15, 2018
Technology is blurring geographic boundaries, bringing cultures together and connecting brands with consumers across the globe. But for brands trying to serve a global customer base, that can pose a real challenge. Fortunately, something as (seemingly) simple as fonts can help. This eBook highlights a few ways type can transform your global brand, as well as a few guidelines to help you get the conversation started.
"Business buyers are shopping online as private consumers and they expect the same experience when purchasing business products and services online.
Read this white paper to learn how to:
Use B2C best practices to meet buyer expectations for enhanced online experiences
Deliver multiple combinations of products and services for faster, streamlined quoting and ordering
Support complex buying cycles and selling executions across channels and markets—and around the world"
"Today's internet-dependent business landscape demands frequent system changes, higher throughput and increased reliability. If your new features and fixes do not hit the digital market quickly, user experience, customer retention and revenue all take a hit. DNS however, is a tool that can be used to both mitigate problems and optimize the performance and delivery of these systems. Read the latest O'Reilly book to understand how the DevOps approach combined with the fundamentals of DNS can:
• Use DNS as a means of distribution, deployment and high-availability
• Mitigate failure and minimize risk
• Improve system reliability and management
Get the O'Reilly Book!
"DNS has recently been dubbed by Gartner Research as “mission-critical” infrastructure and as such, who you select for a DNS provider can have a significant impact on the functionality and performance of your online assets. To help with your research, download this DNS evaluation guide. You will learn the most important functions of a robust DNS provider including:
• Advanced traffic steering from failover to GSLB capabilities
• Rapid record propagation time
• Secondary DNS support
• Security expertise
Keep your brand safe and your user-experience top notch by choosing the best provider for your business. Learn more now!
"DNS has evolved from a set-it and forget it solution into a mission-critical layer of your online infrastructure. The capabilities of DNS go far beyond speeds, feeds and query resolution. Download this “Rethink DNS” eBook and discover smarter ways to use DNS to optimize performance, build resiliency and manage traffic across hybrid cloud environments.
This eBook covers:
• Why DNS is central to the user experience
• Costs and revenue impact of latency or outages
• Risks and challenges of in-house and managed DNS services
• Selecting the right DNS provider for your business