vendors

Gartner recently released its Magic Quadrant for Contact Center Workforce Optimization, the annual report analyzing the workforce optimization industry. Gartner positions vendors based on Completeness of Vision and Ability to Execute. Genesys improved its 2013 position moving from Niche Player to the Challengers Quadrant. This report provides you with insights you need to determine the Workforce Optimization Solution that is right for your organization. Read Now.

Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.

As enterprise IT departments increasingly move toward multi-sourcing environments, it is more important than ever to measure ADM deliverables—not only to manage risks by ensuring overall structural quality of systems, but also to objectively evaluate vendors and make smarter sourcing decisions. This paper describes the eight steps for integrating Sofware Analysis & Measurement (SAM) in your outsourcing relationship lifecycle—from RFP preparation to contract development, team transition and benchmarking—to objectively evaluate the reliability, security, efficiency, maintainability, and size of software deliverables. This measurement can greatly improve the maturity in your outsourcing relationships to enhance performance and reduce risk.

Steel Dynamics had a confusing mix of contact lists and brochures for more than a dozen benefit vendors. They knew they needed a strategic partner to help them transform the employee user experience. Castlight Health was that partner. They gave the steel maker a way to provide employees with a single place to access and understand their benefits. The results were pretty impressive, as employee engagement quickly soared to 87%.

ABI Research’s Securing Medical Devices Technology Analysis Report analyzes the current risks posed by medical devices, noting various security issues, potential vulnerabilities, and the threat landscape. It reviews implementation mechanisms and efforts in medical device cybersecurity and safety. The final section looks at how the healthcare ecosystem is responding to the issues and the vendors driving change.

This paper is organized into sections describing the importance of IT infrastructure security and presents essential criteria IT leaders should use to identify end-to-end server security. 1. Trust and the Modern IT Infrastructure Why you should be concerned about server security (or the lack thereof). 2. End-to-end Server Security How Dell EMC defines end-to-end server security. In this section, we also provide crucial characteristics business and IT leaders can use to classify prospective server vendors. 3. Key Security Criteria for the Modern IT Infrastructure The security questions every IT leader should ask of their server vendor before embarking on an IT transformation. 4. Conclusion & Additional Resources The objective of this paper is to highlight the Dell EMC comprehensive approach to server security. PowerEdge servers come with security built-in, not bolted-on. Using a Cyber Resilient Architecture, Dell EMC commits to end-to-end server security on all PowerEdge servers.

Emerging storage vendors offer data center managers and storage administrators new antidotes for their storage challenges. This research details five companies that provide innovative storage capabilities via new architecture and deployment methods, and looks back at two past Cool Vendors.

"Get performance rankings for all-flash storage arrays and a comparison of top vendors. Read this report by an independent analyst and learn about: • Top all-flash vendors and how they ranked in raw performance, best value, and performance consistency • Recommendations for entry-level to enterprise-class storage solutions • New storage software capabilities "

Read this vendor assessment from IDC and find out about the suitability of 10 vendors' AFA platforms for dense mixed enterprise workload consolidation. Discover the areas where the most differentiation between vendors was noted, including their strategies around NVMe and cloud-based predictive analytics.

Digital information has quickly become the lifeblood of business success, enabling firms to become more operationally efficient and to better serve their customers. As companies seek to harness their data in new ways, the infrastructure that houses that data can falter under the strain. In response, new innovations have emerged to help address the concerns of managing and protecting these increasingly important data capacities. While some vendors focus innovation development on software alone and allow the hardware to remain commodity, Dell Technologies is delivering some impressive hardware innovation with Isilon’s next generation hardware to complement its software’s disruptive capabilities.

GARTNER HAS NAMED DELL EMC AS A LEADER FOR DISTRIBUTED FILE SYSTEMS AND OBJECT STORAGE. This report evaluates Distributed File and Object Storage vendors that help customers deal with the rapid growth in unstructured data. Isilon, the industry leader in scale-out NAS storage, and Dell EMC Elastic Cloud Storage (ECS), were both recognized as leaders in this Gartner report. We believe this recognition demonstrates our industry-leading capabilities to help prepare our customers for their digital future.

Documents are an integral component to the successful operation of an organization. Whether in hardcopy or digital form, they enable the communication, transaction, and recording of business-critical information. To ensure documents are used effectively, organizations are encouraged to continually evaluate and improve surrounding workflows. This may involve automating elements of document creation, securing the transfer and storage of information, and/or simplifying the retrieval of records and the data contained within. These types of enhancements can save time, money, and frustration. This white paper will discuss top trends and requirements in the optimization of document-related business processes as well as general technology infrastructures for document management. It will also address how some office technology vendors have reacted to these trends to guide their design and development of products, solutions, and services.

You need new ideas for getting better prices from your vendors. Always. Use this quick tip sheet to lower costs and save yourself a lot of time price-shopping online.

Changing vendors can be a pain. But the upside can be broader product choices, better prices, and deeper expertise. Watch this short video to find out if your organization is getting everything it could be from your primary vendor.

Sometimes all you need to save time and money is a fresh set of eyes on your facility management processes and products.

Changing facility suppliers doesn’t have to be a headache. The right vendor can solve more than just supply problems. Making the change is worth the effort.

Is your supplier only interested in selling you more products? Or are they committed to helping your business succeed?

This Ovum Decision Matrix provides an in-depth view of many of the leading cloud contact center vendors to help enterprises find the most suitable platform for their needs.

A large and growing number of security solutions are being touted as the ""next generation"" in cyber defense, and endpoint protection products are no exception. This has led to widespread confusion about which solutions have truly incorporated next-generation technologies and approaches, and which ones are making empty claims or half-hearted attempts. CrowdStrike developed this white paper to help you sift through the hype and uncover the critical elements that a true next-generation endpoint security solution must include. Download this white paper to explore: ? An explanation of the essential elements of Next-Generation Endpoint Protection ? An evaluation matrix for comparing the potential impact of different solutions ? A list of the top questions to ask potential vendors ? Tools to help you measure and compare different solutions

Health systems moving to integrated care business models are crying out for more active repositories to replace image archives as they move toward collaborative models of care. Yet traditional storage vendors continue to rely on three-year buying models and costly forklift migrations – and performance still does not meet clinician’s requirements. Pure Storage offers an alternative: a renewable, upgradable, scale-out, highperformance storage environment for images at a low TCO that ensures the latest technology and marketleading support and maintenance for 10+ years.

The Employee Well-being Platforms Buyer’s Guide will take the guesswork out of your decision. Learn how to properly evaluate the options on today’s market and determine what features matter most to you.

Many system integrators, software vendors, and platform providers rely on Intel® technologies to deliver the performance and scalability required for vE-CPE solutions. Using vE-CPE solutions based on Intel technologies, service providers can offer a full range of services without having to use multiple purpose-built systems. Read on to find out more.

Within the next 12 months, solid-state arrays will improve in performance by a factor of 10, and double in density and cost-effectiveness, therefore changing the dynamics of the storage market. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.

Mobile, relationship intelligence, and sales coaching are necessities for today’s sales organization and are pervasive capabilities for every sales automation solution category. No vendor solely offers these capabilities without complementing them with other functions. Instead, they are embedded across the categories mentioned above. For example, sales content management providers cannot compete without extensive mobile expertise; market intelligence and customer success do not work without relationship intelligence; and sales coaching is not constrained only to the sales performance management vendors.

In evaluating UEBA solutions’ ability to detect, prioritize, and respond, it is important to understand the full potential of data sciencedriven analytics. Organizations should ask their vendors if they can support the following Top 12 UEBA use cases, and most importantly, demand that the vendor demonstrate this support within the POC or pilot.