Download this case study today and discover how to create a more predictable sales process. Learn how to improve the quality and consistency of Customer Service Reps (CSRs) performance, increasing cross-sell and up-sell performance to existing customers via inbound service calls.
This e-book offers four areas to focus on to better leverage your constant flood of disparate people data and more efficiently, securely, and effectively control how your organization acquires, integrates, manages, retains, and disposes of that valuable data.
Most companies have decided they need the business agility and want the cost
savings that come when moving to the cloud. But with the bewildering amount
of contradictory information floating around on the Internet, not many really
understand exactly what that means or what it entails.
Companies considering Microsoft Office 365 as their first step in moving applications to hosted solutions
face similar inconsistencies, making it difficult to separate fact from fiction. For example, some businesses
incorrectly believe Office 365 is simply a version of Office accessed by a browser.
Thatís just one of the misconceptions about Office 365 we want to correct, which is why we created this
myth-busting guide to help you.
When considering Office 365 to power your organization, you need to know the facts. Your business
depends on it. Ready to learn which of the top nine Office 365 business cloud myths you may have thought
were trueóbut arenít? Read on.
Published By: Magento
Published Date: Feb 13, 2018
TURN MORE SITE VISITS INTO SALES
As acquisition costs rise, online merchants must maximize conversion rates of the customers who come to their websites. Optimizing for conversion is certainly an ongoing process. Fill out the form to receive your copy of the free increasing conversion eBook.
Published By: Magento
Published Date: Feb 13, 2018
Get this white paper from Magento's Premier Technology Partner Celebros and increase your eCommerce conversions.
It's estimated that up to 30 percent of customers will go strictly to the search box to find what they're looking for when they land on an eCommerce site.
It's staggering to think that roughly one in three visitors to your site will ignore everything from huge splash banners to callouts in the menu, with one singular focus in mind: getting search results that depict exactly what they're looking for, no more, no less. What this ultimately means is that your search box needs to be the most useful component of your e-commerce siteóit needs to be perfect at what it does.
Learn how to make site search central to and optimized for your business.
Note that by downloading the white paper, you consent to receive future emailsówith whitepapers, cause studies, infographics, andómore from Celebros. You may opt-out at any time.
AKAs can be any alternative name or date of birth used by or associated with the candidate in the past. Conducting the search on AKA names can help ensure that you do not miss records that were logged under another name, for example a maiden name or an abbreviated version of a first name.
When someone is arrested, if they do not have an ID on them theyíll be booked under whatever name they give to the police. Richard could be Rick, Elizabeth could be Beth, and John Joseph Smith-Johnson could be Joe Smith. These additional names are called alias names. When we look for records, we only have the name and date of birth to go on. Today, very often the individuals arrested provide an alternate name. If you are ONLY using the current legal name, or have search limitations such as LAST NAME ONLY, you might be missing records.
This webcast will describe the new features of TSM 6.1 and will recommend strategies for assessing your current environment, upgrading to 6.1 and how to maximize the monitoring benefits. We will include lessons learned and advice for avoiding pitfalls.
Enjoy this complimentary trial version of WebSphere Application Server Express V7. You'll see how it can provide single-step installation and configuration, wizards and default configurations, and easy to navigate documentation that includes extensive use of sample code to ensure fast and smooth start-up.
WebSphere Portal remains IBM's strategic front end for SOA. It enables our clients to closely align their business objectives on standards-based platforms with role-based delivery of composite applications across and beyond their enterprise. At the end of June we delivered a new version of WebSphere Portal Version 6.1. This release significantly improves performance by tapping into the 64-bit capabilities of the IBM System z platform. Click here to learn more!
Improving access to core applications and data is just one of many mandates facing IT, along with improving collaboration, reducing administration costs and improving performance. Fortunately, shops running System z have an advantage. You can integrate and enhance your System z assets faster when you use the version 6.1 update to IBM WebSphere Portal on z/OS. Use it to quickly deploy business applications across the enterprise, reduce costs and increase flexibility with workloads centralized on System z.
GFI MailEssentials for Exchange/SMTP/Lotus is a server based anti-spam, anti-phishing and email management solution, which is used by 80,000 customers worldwide. The latest version uses two anti-spam engines, along with advanced spam filtering techniques, to give administrators a high spam capture rate straight out-of-the-box, with minimal configuration. GFI MailEssentials also minimizes false positives, so you do not need to worry about important emails being marked as spam.
Published By: Catapult
Published Date: Apr 23, 2009
Software-as-a-Service is changing the way companies purchase technology solutions. Rather than securing large capital budgets and tying up IT labor for months, business executives can now address mission critical initiatives with subscription-based software solutions that scale with their business and can be implemented in little to no time.
Published By: Catapult.
Published Date: Apr 23, 2009
As a software provider for a product information management solution, we were experiencing a myriad of problems supporting and servicing our on premise application – too many versions to maintain, test, install and upgrade. It was becoming increasingly difficult to support our existing customers, let alone sell to new customers. The following information is a compilation of our research.
Published By: LANDesk
Published Date: Apr 06, 2009
Implementing the ITIL set of guidelines to aid the implementation of a lifecycle framework for IT Service Management is now a major priority for a growing number of organizations, but remains a task where external help is often of critical importance.
Since Adobe debuted the PDF file format in the early 1990s, it has become the defacto standard for electronic documents in many markets. While engineers, publishers, and printers push the format to its technical limits with rich media and 3-D content, the general office worker comprises the PDF-using majority.
Read on to find out what Nuance's suite of document conversion, management, routing, and storage solutions can do to help you efficiently manage the growing mountain of paper patient records in your clinical practice.
Read this white paper to learn five practical steps your company can take to achieve customer intimacy: 1. Plan your goals, methodology and metrics; 2. Capture the right customer information, including structured and unstructured data; 3. Predict customer behaviors; 4. Act on these insights with relevant, timely offers to optimize the predicted outcome; and 4. Expand successes into other areas.
As marketing programs become more expensive, and response and conversion rates plummet, knowing your customers is key to maximizing the profitability of your direct marketing campaigns. View this brief video to learn how you can gain valuable insight into your customers' behaviors and more accurately predict how they will respond to your marketing efforts.
Managing a mixed platform and vendor IT environment presents many challenges. The problems escalate with the number of different tools used to manage the infrastructure. Customers are looking to reduce the number and variety of management tools they must use. One early adopter of IBM's ITCAM for Microsoft Applications shares the lessons learned from that experience and comments on the benefits of the latest version.