There has been no shortage of high profile recalls over the past several years. Suppliers are being required to provide more robust quality management systems, provide better real-time visablity into manufacturing data, and may even be held accountable for additional charge-back and warranty claims. Take a next generation approach to quality management.
IBM Maximo for Transportation helps you take a strategic role in how you manage the performance of your transportation assets. In this demo you'll see how routine tasks like maintenance, inspections and warranty recovery can be automatically scheduled.
In this white paper, the author discusses the real-life challenges faced by field technicians and how they can be empowered with mobility solutions to improve field productivity, increase accuracy of diagnostics, reduce warranty and invoicing cycle times, enhance service revenues, and most importantly, improve customer experience to make service excellence a strong selling point.
Robotic Process Automation (RPA) is helping
companies reduce costs and improve on quality and
productivity by automating some of their most time
consuming, rule-based and replicable business
processes. RPA is especially effective in the banking
and insurance sector where it brings speed and
efficiency to customer service and compliance.
Based on artificial intelligence algorithms, Expert
Systemís Cogito cognitive technology enables an
automatic, human-like understanding of the content of
text documents. Applied to RPA, Cogito adds greater
business value and ROI for both repetitive and
complex information-intensive processes.
Using Cogito, companies can expect up to 53%
savings on activities such as FTEs and warranty
management, and cost reductions of 30 to 60% for
email management and quote processing, etc.