Published By: Genesys
Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes.
To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management.
Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as:
• Create a holistic view
• Increase flexibility
• Reduce cost
• And more
The mobile-cloud era is here. It is not merely about delivering apps; it is about simplifying processes so you can accomplish more. The mobile-cloud era is redefining productivity by enabling workflows through the key foundations of identity and contextual experiences, mobile collaboration, united endpoint management and security, and windows apps and desktops.
Today people work primarily from mobile sources and expect a strikingly continuous experience across all their devices, regardless of which device they select to best accomplish any given task. Once access is established, organizations are looking to transform processes to mobile so they can increase efficiency and workflows for end users, thereby driving productivity to the next level.
"Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with the best tools. A mobile-enabled electronic workflow is becoming essential to optimise efficiency and provide teams with true flexibility.
This best practices paper outlines eight important ways that sales teams can make meaningful progress in their digital transformations."
ake meaningful progress in their digital transformations.
Published By: Limelight
Published Date: Aug 15, 2012
This whitepaper poses the argument that choosing a solution to provide multi-screen delivery of your content can have a major impact on the efficiency of your publishing workflow and, ultimately, your bottom line
Published By: DrFirst
Published Date: Mar 13, 2015
For hospitals, medication reconciliation is critical to quality patient care. Obtaining a complete and accurate list of the patient’s medications sets the cornerstone for good patient care during the hospital stay, informing doctors about treatments in progress, and arming them to prevent potentially harmful drug interactions.
Mimecast Cloud Archive has long set the industry standard for enterprise information archiving, helping to keep corporate knowledge available, protecting and preserving it while simplifying management and administration.
By aggregating data across multiple platforms, organizations gain long-term business insights and create a secure, digital corporate memory while at the same time reducing costs and risks for legal and compliance teams. IT teams can reduce administrative overhead with streamlined management and simplified data recovery. Anytime, anywhere access to archive data improves employee productivity and efficient workflow efficiency.
Customers can rest assured that their data is always-available, always-replicated and always-safe.
Published By: STARLIMS
Published Date: Jun 09, 2014
The laboratory is a strategic asset for your organization. Laboratory data comprises the majority of medical records and is critical for accurate diagnoses. Physicians depend on reliable laboratory result data to deliver optimal care. Efficiency is critical for laboratory success; it enables your lab to ensure patient safety, reduce operating costs and increase revenue. STARLIMS offers clinical laboratories a powerful solution suite, which includes configurable tools to manage complex testing workflows, enforce rules-based actions, promptly format and deliver laboratory results to clinicians by their preferred method, track and route bar-coded specimens within the lab and across the network for more efficiency, as well as distribute and manage bio specimen inventories.
Published By: Mimecast
Published Date: Apr 18, 2017
"Your organization can’t survive without email. In turn, the data held within email is an invaluable resource for compliance, e-discovery and workflow efficiency purposes. And moving to the cloud involves its own set of challenges around preserving that content.
It’s time to rethink archiving.
Download our E-book, 5 Essentials for Cloud Archiving Success, to learn:
- How to avoid common misconceptions about cloud email archiving
- Ways to enable employee efficiency and productivity through archiving
- Why every organization must be prepared for e-discovery and litigation "
Zebra’s broad range of enterprise-level, healthcare-designed, end-to-end solutions provides a wealth of benefits throughout a healthcare facility, enabling clinicians, staff and administrators to sense, analyze and act in real time. Identity solutions can help improve accuracy and enhance patient safety, deliver greater operational efficiency and caregiver confidence, and improve the patient experience. Mobility solutions help improve staff communication and collaboration with enterprise effectiveness and workflow efficiency. Intelligence solutions offer greater visibility to data on patients, staff, assets and the facility overall for better decision making.
By 2022, only 12 percent of warehouse operations will use pen and paper, according to a recent Zebra study. Why are manual processes vanishing? Because automation and connectivity enable the modern warehouse to stay compliant, deliver on time and ensure more overall customer satisfaction, every single time. You can create a more efficient, compliant and profitable warehouse. Learn how with our free eBook, 6 Steps to Flawless Fulfillment. You’ll discover actionable strategies to:
Deploy industrial wireless solutions to optimize team productivity and workflow.
Improve staff communications and management to maximize on-the-job efficiency and effectiveness.
Streamline order picking processes to cut costs and save time.
Create advanced inventory and storage capabilities to improve efficiency and accuracy.
Upgrade inbound handling operations to process more shipments, more accurately.
Turnaround outbound performance to deliver the ‘last mile’ in flawless fulfillment.
Skytap’s own DevOps story revolves around our people and the experiences and stories they’ve collected during their collective decades of experience in software delivery.
In this eBook, we’ve included stories from both the development and operations points of view, covering key issues that include:
• DevOps prerequisites and outcomes
• How to avoid common DevOps pitfalls
• Continuous testing, deployment, and delivery
• Eliminating bottlenecks and constraints
• Areas for increased workflow efficiency
• Getting executive buy-in
Despite the digitization of business today, most organizations continue to rely on
paper hard copies to get the job done. A great deal of printed information drives
the fundamental workflow and success of nearly any business, especially in highimpact,
high-touch areas like Marketing and Sales; Planning, Engineering and
Design; and Human Resources. As a result, companies continue to look for ways to
manage the ongoing cost, workflow and efficiency of using printed documents.
A lot can slow down your team. From version control and inefficiencies to separate workflows and inconsistent apps, working together isn’t always easy—but it can be. Solving these problems will enable a productive workforce and business efficiency. Download this free, interactive e-book for complete details.