The path forward is clear: the best practices organizations have already taken the first steps to establish a stronghold with the application of Mobile Workforce Management Solutions. They are already at the vanguard of technology adoption, implementation, and usage. However, as the global services economy continues to expand, all services organizations that expect to compete successfully in their respective market space will need to embrace the state-of-the-art technologies that will allow them to survive – and thrive – in an increasingly competitive marketplace.
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization’s current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
Unified Communications (UC) aims to unite securely and seamlessly all the different business communications channels that exist in a company. That includes voice, video, data, IM, mobility and the Web etc. This report examines in detail the key industry drivers and benefits that are inspiring large scale enterprises to adopt a Unified Communications strategy.
Published By: Aternity
Published Date: Apr 30, 2012
Are you currently in the process of making line-of-business applications accessible from mobile devices or do you have plans to deploy custom mobile applications in the near future? "The Rise of the Mobile Workforce: Gain Control of End User Experience" will provide you and your team with the use cases, insight, and best practices you need for gaining control of end user experience of mobile applications.
These are priority questions you should move to the top of your list. Use these must-ask questions as a checklist in your research. The answers wil guide you to pick the best HCM solution for the greatest value, effectiveness, and long-term use.
App and desktop virtualization is much more than a technology solution. It is transforming the way organizations of all sizes are enabling their workforces while simplifying the desktop management process for IT administrators.
Download this white paper to learn more!
App and desktop virtualization is much more than a technology solution. It is transforming the way organizations of all sizes are enabling their workforces while simplifying the desktop management process for IT administrators. With app and desktop virtualization, IT organizations can provide every user with a workspace environment completely unrestricted by physical location.
This paper addresses many common business challenges facing IT organizations, such as enabling mobile workstyles without compromising security, streamlining desktop management efforts as the number of employees in remote offices and offshore locations increases and making the user experience personal through self-service access to applications and desktops.
Gain a clear understanding of what workforce analytics are and how they are integral for strategic planning to support your company's overall strategies from the creators of Human Resource Executive's 2010 Top Product, Aquire InSight.
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
In this white paper, we share 10 critical questions every employer should ask their SaaS provider before moving their workforce management systems—such as time and attendance, scheduling, and leave management—to the cloud. Packed with detailed information about industry standards and tips for protecting your employee data, you’ll learn:
• 10 questions to ask your SaaS provider before you share employee data
• WorkForce Software’s multi-layered approach to cloud security
• What you need to know about disaster recovery and redundancy measures
• What certifications to look for when evaluating cloud providers
By downloading this trend survey you’ll learn:
The high cost of payroll errors
How organizations cover employee leave
The impact of fatigue in the workplace
Strategies for improving employee satisfaction
Employers’ top compliance concerns
And much more
Goal management is among the most powerful methods companies have to execute business strategies. Thousands of studies have examined the impact of goal management on workforce productivity.
This white paper discusses what it means to be a goal driven organization, how goal management fits into an overall integrated talent management process, and explains the relationships between goals and other factors that drive employee performance such as skills and competencies.
Changing workforce demographics are creating skills gaps and putting pressure on employers to source top talent. Learn how human capital management technology tools could be the key to stronger recruiting and hiring.
Employees and managers face challenges and pressures each day that make work unnecessarily complex and unproductive. This complexity can stand in the way of achieving business goals and prevent employees from delivering the value they want to bring to the workplace.
This Coleman Parkes and Workforce Institute at Kronos report highlights key findings and discusses the roles leadership, technology, and talent management play in optimizing workforce engagement for sustained competitive advantage. Learn about the challenges, opportunities, and costs of employee engagement — or lack thereof — in organizations today, and how small changes can go a long way toward engaging employees and ultimately drive business success.
It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management. In today’s competitive and rapidly changing business environment, sustained success requires a total HCM strategy that focuses on managing, engaging, and retaining your entire workforce — both hourly and salaried employees alike. It also requires a single, unified technology platform that enables managers to successfully execute on that holistic strategy for improved operational efficiency, higher employee engagement, and better business outcomes.
When it comes to time, there never seems to be enough. Just ask any payroll professional. Time constraints are nothing new, but what is new is how payroll professionals are tackling the challenge. They are discovering how to strategically leverage today’s best-of-breed human capital management (HCM) technology to better manage the expectations and demands placed on today’s payroll teams to achieve greater business results. By investing in an HCM solution as an integral part of their workforce management strategy, businesses can align and create efficiencies within three core areas of payroll — compliance, processes, and data visibility. This will free up time for an already over-burdened payroll team that can add value, deliver on actionable real-time data, and execute on company-driven projects that can impact organizational goals and improve bottom-line results.
"Read this white paper to learn how a secure digital workspace can help you put people at the center of IT.
Create a happier, more engaged workforce
- Deliver the tools that fuel productivity
- Remove the temptation for shadow IT
- Boost security and simplify management"
Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.
Kronos commissioned IDC to conduct an independent ROI analysis of its InTouch time clock. InTouch, in addition to time capture, allows employees to check their hours, schedules, and time-off balances and to request time off right on the device. Download this paper to learn more.
Few things matter more to business success than human
capital. The right mix of people, skills, and culture can create
competitive advantage for companies, reshape industries,
and drive prosperity across regions. As a new generation
joins the labor market and employment options evolve in
an increasingly global and knowledge-based economy,
effective workforce management is a strategic imperative.
Opportunities abound in this new environment, for both
employers and employees—but so do risks.