workforce management

In a fast-changing app economy, agility and alignment are king. Without these attributes, it’s difficult to address top priorities around growth, customers and workforce. Organizations need to know that they’re developing and delivering the solutions that customers want when they want them. That means aligning the right resources to best-bet projects in order to roll out new offerings on time and within budget—and ultimately deliver value to the business. Take steps to improve resource management today. Because when your people are engaged, your projects really move. Learn more about CA PPM resource management today by downloading this white paper.

Learn how to position your workforce and your company for success with the complimentary eGuide, "The Incredible Power of Company-wide Goal Alignment."

Download this white paper for best practices on how to better understand and effectively manage a multi-generational workforce.

Do your leaders have what it takes to generate improved performance and execution from their employees. Get your report now, compliments of SuccessFactors, and ensure that your business has the leadership capital it needs.

Attracting the best talent is a never-ending challenge. Learn five strategies for getting ahead, even in the worst business environments. Get your report now, compliments of SuccessFactors.

With today's shortage of critical talent, strategic workforce planning is one of HR's most important responsibilities. Discover the common pitfalls that trap many companies-and how to avoid them. Get your compliments report from SuccessFactors now.

These days, a company success depends on whether it hired the right people to effectively execute its strategies. Download this paper, compliments of SuccessFactors, and learn the critical questions you should ask before interviewing talent.

HR leaders hear lots of talk about "getting a seat at the table" among the leadership functions of an organization. But what does "getting a seat" really mean? Simply put, CEOs are demanding a more strategic approach in managing today's workforce needs, as well as in planning for future needs. As an HR leader, how can you take ownership of the talent strategy in your organization? It's time for you to find out. Talent can move the needle in your organization. By exploring six best practices that all HR leaders should follow, this complimentary guide shows you how to earn the respect of fellow business leaders. Download it today.

This paper explores the business benefits that contractors can gain by adopting field workforce scheduling & optimization technologies.

Gartner recently released its Magic Quadrant for Contact Center Workforce Optimization, the annual report analyzing the workforce optimization industry. Gartner positions vendors based on Completeness of Vision and Ability to Execute. Genesys improved its 2013 position moving from Niche Player to the Challengers Quadrant. This report provides you with insights you need to determine the Workforce Optimization Solution that is right for your organization. Read Now.

With fewer people entering the workforce and a shortage of certain skills, develop strategies now to address skills shortages. Read about the opportunity presented by Baby Boomers and how to leverage Boomers for competitive advantage.

Today’s “connected” generation is comprised of tech-savvy workers whose strengths must be harnessed for competitive advantage. Read how to reach “Gen C” and develop talent management strategies to attract, engage and retain this workforce segment.

Even if you have only 15 mobile workforce employees, you can reduce costs and improve the customer’s experience using optimization software. Today, it’s easy because you don’t even have to provide dedicated mobile devices to your field employees, just an app. But how do you avoid difficult transitions for workers, long implementation times, and solutions that don’t work as you really needed? This paper walks you through the 6 steps to successful decision making.

Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.

Deploying a mobile workforce solution used to be a major undertaking. Today, it’s easy. You don’t need any specialized devices; management software is cloud-based, and training is short and simple. In other words, obstacles of the past have disappeared, and now is the time to implement mobile workforce solutions for organizations with between 15 and 250 mobile workforce. In this brief, you’ll see why it’s easier than ever to implement software solutions for mobile workforce.

What will differentiate the best HR leaders? Learn the three key trends you need to address over the next year that will unlock the potential for deeper contribution to your business.

What will differentiate the best HR leaders? Learn the three key trends you need to address over the next year that will unlock the potential for deeper contribution to your business.

Recruiters need to harness the power of social media, mobile tools, and the potential of Big Data to transform the recruiting process. Download our presentation “A Futurist's Perspective on Talent Acquisition and Tomorrow's Tech Trends.”

Workforce analytics has become an essential business tool for leading companies that view workforce performance as the key to improving company results, according to a new global survey of business leaders by Harvard Business Review Analytics Services. Workforce analytics is a set of integrated capabilities (technologies, metrics, data, and processes) to measure and improve workforce performance. The goal is simple: put the right people with the right skills in the right work, provide them with the necessary training and development opportunities, and engage and empower them to perform at their highest possible level.

E-learning is already known to be the most efficient and cost effective way to deliver training to a workforce. However, the best way to truly prepare employees for meeting organisational objectives is to focus the training on three major areas of skill development. Using a learning solution that is capable of delivering optimal training on each type of skill and checking for comprehension by examining the outcomes from other HR processes will drive performance within the company as employees develop their soft, functional and compliancebased skills.

Driving Change of Property and Casualty – Transform Your Customer Experience INSURERS ARE UNDERSTANDABLY EAGER to differentiate customer experience by automating mobile workforce management—especially when they can also cut operational costs, reduce carbon footprint, and streamline catastrophe response in the process. But this profound transformation in the daily lives of field claims and other mobile workers must be managed carefully to maximize benefits while minimizing disruption for all stakeholders.

Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that’s a great advantage

Download this Magazine from ADP to learn more about the future of performance management.

Read this eBook to learn how SuccessFactors offers a full suite of talent solutions to help you: • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration

This exclusive guide (a $1295 value), featuring Gartner Research, provides an overview of the five key capabilities for improving enterprise mobile workforce productivity beyond traditional monitoring. It also give you access to Gartner’s Market Guide for Mobile Application Performance Monitoring and Industry use case examples on how Aternity Mobile APM has improved both customer and workforce end user experience. The guide also explains how, when it comes to actually measuring and improving the end user experience, Aternity Mobile APM uniquely addresses what counts most to the mobile workforce – the performance of the app as it renders on any device.