Financial services companies face an array of demanding and ongoing challenges—global competition, mergers, acquisitions, converging service offerings, and an imperative to build and maintain customer loyalty. This white paper explores the landscape of operational risk in the financial services industry, and suggests ways an IBM Maximo IT asset management solution can reduce IT and operation risk while adding strategic benefits.
Reliability Centered Maintenance (RCM) is an advanced maintenance strategy for increasing asset availability by minimizing downtime caused by failures, reducing an asset’s total cost of ownership and increasing overall equipment effectiveness (OEE).This white paper describes the Reliability Centered Maintenance (RCM) process, breaking it down into seven steps including supporting information on how IBM Maximo® Asset Management supports each step of the process.
Today’s operations teams are faced with more pressure than ever to ensure high service availability and performance. They must keep pace with the growing array of service demands, soaring costs, the rapid evolution of technology and an increasingly competitive marketplace. However, many organizations suffer from an obscured view into key business services and supporting technology, because they lack the closed-loop, cross-domain management that’s needed.
Many enterprises depend heavily on business services to generate revenue. But they often have trouble correlating availability and performance information from individual systems with the business as a whole. To do this, you need a clear view of your service infrastructure. Integrated availability and performance solutions can provide the visibility, control, and automation that your IT environment needs.
One of the biggest hurdles that enterprises face is a lack of trust in IT’s ability to deliver business value. While a Service Oriented Architecture (SOA) can sort things out by making systems more flexible and agile, this is only part of the answer. What’s missing is an effective model for engaging consistently with business teams throughout the whole lifecycle of IT investments.
For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
In highly competitive markets, technologies that save time and money earn top consideration. Until now, XML Web Services, often touted for their ability to create business value, has been left off the short list for implementation. In this case study you’ll see how RouteOne LLC redefined the credit application process for automobile dealers and their customers using XML Web Services technologies.
The world has embraced payment cards to support commercial transactions for almost every kind of business. Unfortunately, the data associated with these payment cards is the focus of many identity theft activities. This white paper outlines Payment Card Industry (PCI) requirements, as well as the benefits of compliance and the penalties for noncompliance.
As businesses grow increasingly dependent upon Web applications, these complex entities are becoming more difficult to secure. Most companies equip their Web sites with firewalls, Secure Sockets Layer (SSL), and network and host security, but the majority of attacks are on applications themselves.
There are many ways to uncover Web application vulnerabilities. This white paper examines a few of these vulnerability detection methods – comparing and contrasting manual penetration testing with automated scanning tools. What you’ll discover is that neither of these methods are an exhaustive method for identifying Web application vulnerabilities.
Natural and manmade disasters have costly, far-reaching impacts on businesses. And organizations of all types are making business continuity plans that protect their data, networks, core business applications and facilities. But it’s important to build resiliency into your business operations as well your human capital. This Web seminar on Workplace Recovery will take you through the risks related to human capital resiliency and provide a framework for addressing them.
Establishing an ESB is essential in delivering a Service-Oriented Architecture. But for an SOA to be effective, you’ll also need your ESB to recover quickly from unexpected hardware and software failures. Clustering can help by enabling your systems to operate in parallel, so that if one should fail, those remaining can seamlessly step in.
Assessments are the key tools for uncovering vulnerabilities in your security that may be well hidden. This webinar explains how your organization can gain value and insight from the various types of security assessments that safeguard the confidentiality, integrity and availability of your critical business data.
Today, companies have more at risk than ever before. To stay in business, they must evolve their traditional business continuity programs to include continuous enhancements. They must also provide continuous service and support to their customers, suppliers, stockholders and stakeholders. The best approach requires a detailed analysis of both business and technical requirements, an understanding of available options, and a deep inspection of the many variables that will support their ultimate strategy.
IBM is committed to helping companies of all sizes stay competitive and grow. The IBM Express Advantage program, supported by a vast network of local IBM Business Partners, makes it simple to get exactly what you need from IBM. Download and browse the IBM Express Advantage catalog that’s full of useful offerings designed and priced especially for mid-sized companies.
IBM commissioned Forrester Consulting to survey 300 business and IT leaders from US and UK to determine the level of common understanding and alignment between business and IT groups on key issues related to impact of their existing processes on operational efficiency and business innovation and how BPM and SOA could improve the overall value their business processes deliver.
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
The System x3350 is a uniprocessor server that includes technology previously found only on multiprocessor servers. So you get enterprise-strength processing power that uses less energy and generates less heat. The tour includes an overview video, plus videos on market research, an airflow comparison, and a power comparison.
The IBM System x 3350 is a rack server designed for single-application hosting. This datasheet explains the details and benefits of the x3350, including its energy efficiency, high availability and outstanding performance, as well as the integrated systems management tools that help you manage complexity.
As your data volume and value increases, reduce your risk with the IBM System Storage DS3400 Express. This direct-attach storage (DAS) or SAN solution is scalable and expandable to consolidate your data. It’s also flexible and affordable for small and midsize businesses. Get all the details at a glance in this data sheet.
Watch an overview of IBM Information Server FastTrack, a revolutionary new module of the IBM Information Server. IBM Information Server FastTrack was designed to help enterprises of all sizes maximize team collaboration, facilitate automation and help ensure projects are completed successfully and on time. By creating an integrated environment that includes business analysts, developers and data modelers, Information Server FastTrack accelerates collaborative development across user roles, products and geographies.
This executive level brochure provides the strategy behind Information on Demand (IOD), the 5 entry points to IOD and includes a summary of the 2008, information market analyst Ovum’s independent evaluation of IBM's Information On Demand initiative which declared IBM to be at the "vanguard of the unified information management revolution." In this brochure customers will also learn how to optimize their business and create a sustainable competitive advantage.
Don’t just dump your data - get the most value from it, and see how IBM is redefining what a warehouse can deliver. IBM DB2 Warehouse is a dynamic, integrated data warehousing solution that delivers all the functions required to deploy, maintain, and evolve an intelligent data warehouse. It makes your data active and available to all the users you need to reach. Watch this video to hear more.