During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.
Published By: 8x8 Inc.
Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
Aberdeen's research and analysis indicates that the strongest near-term growth for EV SSL Server Certificates will come from Small businesses (<$50M in annual revenue), particularly in the EMEA and Asia / Pacific geographies.
Published By: Accuform
Published Date: Feb 15, 2017
It’s a visual world we live in, and today’s visual society creates challenges for safety.
By the time your employees arrive for work in the morning, or at the start of any shift, their brains have been bombarded by visual information in the past 24 hours.
It’s a visual world we live in. Visual communication is everywhere today. Visual literacy is a pre-requisite for doing any task. We visualize data. We consume it. You could say we’re addicted to it. We’re constantly exposed to information architecture – how designs, graphics, and lettering are organized.
Want to learn more about SafetyCal’s 15 ways to capture safety attention while avoiding visual fatigue? Download our free guide today!
Storytelling has long been a staple of good brand marketing. But the concept has taken on more urgency in the digital space, where brands now have the power to engage directly with their customers through web and mobile channels.
The mandate for more sophisticated brand content has introduced a new set of challenges for online retailers—namely, how to integrate traditionally separate marketing and commerce operations to deliver a unified experience to shoppers.
Published By: Acronis
Published Date: Apr 28, 2011
Based on Acronis' patented disk imaging and bare metal restore technologies, Acronis® Backup & RecoveryT 10 Advanced Server is the next generation of the Acronis True Image disaster recovery family for physical and virtual environments.
It simplifies and automates backup and restore processes across Windows and Linux environments, and remotely monitors and manages geographically distributed servers and workstations.
Marketing technology is now an incredibly complex and diverse ecosystem of vendors and products. In fact, the 2015 edition of Brinker’s “Marketing Technology Landscape Supergraphic” includes 1,876 marketing technology vendors across 43 categories. Our guide will help you cut through the clutter and complexity of the marketing technology landscape so you can make better decisions about where and how to plan your technology investments.
Published By: Actimize
Published Date: Oct 10, 2007
According to the results of Actimize's 2007 Employee Fraud survey, which was managed by Infosurv, an independent research company, financial services institutions know that they have a significant and growing problem with employee fraud and are not fully prepared to handle the threat as attacks from organized crime, dissatisfied staff and financially distressed employees become more sophisticated.
Devices like the iPhone have made the mobile Internet a massively valuable new advertising medium, with a worldwide audience of 546 million consumers and 10 times higher brand awareness and 10 times higher click-through rates than online advertising. The mobile Internet is changing the face of advertising, and marketers must adapt to stay ahead of the competition. This White Paper is an introduction to mobile advertising and the key things marketers need to know to run successful mobile campaigns. What you'll learn: 1) The Basics: An introduction to mobile advertising; 2) Who you can reach: Demographics and statistics; 3) Spotlight on the iPhone: What it means for marketers; 4) Results you can expect with mobile advertising; 5) Case studies: Examples of Brand and Performance mobile campaigns; 6) What you need to know to extend your campaigns to mobile.
Recently, Adobe gathered a panel of executives from Condé Nast, National Geographic, Newsday, and other publishers to discuss their organizations' efforts to create a new breed of e-publications based on the mobile computing power of the tablet.
In this Forrester Research you'll learn: why responsive design is a philosophy, not a technology, the 7 benefits of a responsive design, and the challenges of adopting a responsive web development philosophy.
Design is more than just an artistic endeavor. It is a philosophy and culture that influences every business decision. Companies who embrace design create more appealing content and deliver better brand experiences. Customers expect these brand experiences, and they want them personalized on every device and platform. With modern tools and workflows, companies can now create content at the velocity needed to meet with customer demands — creating loyalty and boosting revenue.
When it comes to audience engagement, the landscape has been completely rewritten. Media and entertainment companies need to embrace new technologies to achieve revenue goals. The Adobe guide, Play to Win in Audience Intelligence, shows you how.
Read the guide to learn:
• How to bring your data sources together into a unified view of the customer
• How to move beyond basic demographic attributes to behavior attributes
• How to use look-alike modeling to improve customer targeting and acquisition
There’s a lot of pressure on creatives today. Customers have an average of six devices, and expect a nonstop flow of content that’s always personalized and relevant. It’s challenging, but with the right tools you can boost your creative process — without giving up quality.
Read Create the Change: Building a Creative Process for the Modern World to learn:
• How changing the way you view design changes everything
• The power of beautifully designed customer experiences
• Why it pays to make your teams design-driven
The perfect stock image pulls triple duty for creative teams. That means it doesn’t just match campaign messaging. It also meets design specs for multiple channels and maps back to your overall brand guidelines.
Read Finding the Perfect Image, and learn how the right stock service can help you:
• Spend less time on processes and more time on creating experiences
• Keep pace with every channel, including social media
• Scale creative production to meet the demands of enterprise
Stock libraries and the artists who contribute to them have evolved. That means the way you think about imagery can evolve, too.
Read From Cliché to Mission Critical to find out how:
• The perception of stock imagery has changed
• Stock libraries have evolved to deliver higher quality images
• Top designers work with stock imagery
Today’s customers expect personal experiences no matter where they are, on every device. And it’s on your team to keep pace with every digital demand. That’s part of the unique challenge facing by creative studios. But with the right stock solution, you can save time for the big ideas, not the little to-dos.
Read Put Time Back on Your Side: How Adobe Stock Can Jumpstart Your Creative Process to learn how to:
• Integrate Adobe Stock for business with your existing Creative Cloud solutions
• License stock images without toggling between platforms or reapplying edits
• Work up to 10x faster with stock images
We are fully entrenched in the digital age, so much so that you're probably reading this with a smartphone or mobile device within arms length. Similarly government is also making the shift towards a digital future.
But with moving away from paper-based records and towards digital data, there are new opportunities for potential security risks regarding government data and content. As cyberthreats continue to grow in number and sophistication, agencies should be looking at features to secure every level of their digital infrastructure and content.
Check out this new pocket guide to learn content security best practices, why it matters, government rules and regulations related to digital data and its associated security and content challenges. You’ll also learn tips and tricks to apply at your agency to make sure your content is secure.
Reaching out to your customers across channels is difficult and takes a coordinated effort. You need sophisticated audience segmentation, real-time engagement insights, and efficient ways to orchestrate a campaign across all channels, devices, and screens. These capabilities, integrated and working together as they do in Adobe Campaign, create consistent customer experiences that span all marketing channels. See why we’re a Leader in Gartner’s 2017 Magic Quadrant for Multichannel Campaign Management.
Stock photos get a bad rap sometimes. We’ve all seen images of women inexplicably smiling at their forkfuls of salad, or an unnaturally giddy customer service representative standing by. “Some stock photography just looks like stock photography,” says May Curry, a graphic design veteran with almost 20 years of experience.1
But stock photography has always been an essential part of the designer’s toolkit. When used right, it helps brands make just the right impact. Today, collections are evolving to keep pace with visual trends and create unique, attention-grabbing images-quickly and no budget.
Download this whitepaper to take a look at stock's rapid transformation and how it's helping designers do beautiful work, faster than ever.
People are the most important
part of your organization.
Understanding what they do,
how they do it, and even why
they do it, provides invaluable
insights for optimizing your
processes, department, or
And as a business leader, in many ways
you’ve never had it so good. There’s more
people data available than ever before,
and you’ve got the opportunity to put it
to work through data-driven initiatives
like changes to workforce demographics,
employee retention, or benefits allocations.
And most important, you have a chance to
fuel business decision-making with smart
Once you’ve learned how to turn your
people data into real business value, you’ll
create more visibility within your business,
and everyone will see that the rewards of
HR analytics are worth the effort. It’s time
to take the opportunity to prove the value
of data-driven HR. No more darkness.
Otherwise, the only journey ahead is into
some challenging pitfalls. We’ve identified
five of t
If your business relies on an owner or other employee to manage HR tasks, rather than employing a certified, dedicated HR expert, you might be experiencing some unforeseen risks, including wasted time and decreased morale. Check out the infographic to learn more about the risks of ad hoc HR management, as well as what you can do to free your company from this burden so you can focus on what you do best.