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Published By: Adobe     Published Date: May 26, 2011
What You Can Do To Make Customers Happier and More Loyal
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adobe systems inc, customer experience management, silos, applications, channels, touchpoints, product lines, customer satisfaction
    
Adobe
Published By: Aimia     Published Date: Jun 26, 2014
On any given day, you can ask every passenger on any given airliner what fare they’ve paid, and you’re likely to get as many different answers as the number of passengers willing (and able) to tell you. This plethora of fares is a product of complex revenue management systems evolved by airlines to optimize seat revenues. But is the current system of management the revenue endgame? Or is there an opportunity to look beyond traditional accept-or-reject decisions to build a more customer-centric revenue management system — one that builds on new customer insights to drive management decisions and uncover new sources of revenue?
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aimia, marketing, customer loyalty, branding, brand recognition, cpg, customer relationships
    
Aimia
Published By: Alert Logic     Published Date: Jun 12, 2014
Alert logic’s cloud-powered solutions help organizations that process, store or transmit credit card data eliminate the burden of PCI compliance. This product brief outlines Alert Logic’s solutions and the unique benefits offered.
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pci, pci dss, payment security, compliance, cloud pci
    
Alert Logic
Published By: Anaplan     Published Date: Mar 05, 2015
Many sales organizations continue to operate as they have for years: At headquarters, executives work with sales leaders to set revenue targets for the year. Sales teams receive top-down goals, which cascade across product lines, channels and other business dimensions. The end result is an account-level target, which is assigned to a sales rep. Because most companies do not have an easy way to complete this process—nor do they use a common system of record—they must resort to the quickest and easiest mechanism at hand: spreadsheets, a nonscalable, single-dimensional solution that does not handle complete data sets. This approach also poses challenges across key sales management functions, including planning, execution and optimization.
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consolidation, planning, survey, performance, sales, audience, finance, strategic exercise, compliance, software soliutions
    
Anaplan
Published By: Aria Systems     Published Date: Nov 02, 2015
With millions of dollars hanging in the balance, selecting the right billing vendor is critical. Download Aria’s “7 Reasons to Evaluate Cloud Billing” to help you identify why cloud billing could be your best option. For example, cloud-billing vendors are often found to be more nimble than their on-premise billing counterparts, particularly for enterprises with multiple product lines and business in multiple geographies and currencies. Discover key advantages: • Accelerated go-to-market for products and services • An enhanced customer experience • The elimination of patches and upgrades • The ability to monetize your assets and services in new ways
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aria systems, cloud billing, billing vendors
    
Aria Systems
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business
Published By: BMC Software     Published Date: Jun 25, 2013
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, productivity, it support, customer satisfaction, technology
    
BMC Software
Published By: Box     Published Date: Jun 22, 2018
• Business is changing faster than ever, and disruptors doing things in digital ways are leading the charge in just about every market. If you're not already managing your content in the cloud, it’s time to make a shift. • With Box, teams are unified, collaboration is sped up and productivity is amplified. This ebook illustrates how real Box customers are using the power of the cloud to get every part of their extended enterprise working together, from mobile productivity to streamlined business processes. o Marketing collaboration is integrated when internal teams and external partners work from one digital hub o Sales teams and workers in the field are empowered across any device with mobile productivity o HR streamlines processes for better team workflow and a stronger onboarding experience • To read how Box customers are using Cloud Content Management to enact practical transformation across teams, and to find out how you too can use Box to benefit every line of business within
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Box
Published By: BubblewrApp     Published Date: Jan 20, 2015
"Agile companies push new application versions to production every few weeks, sometimes even faster. With super-fast Beta cycles being the norm, getting various user groups, such as remote QA teams, access to staging environments can slow down your delivery timelines. What if you could enable secure access for any number of users in 15 minutes? BubblewrApp’s Service Access Service (SAS) is a turnkey, cloud-based service that acts as the first line of defense for your applications. BubblewrApp’s SAS enables its customers to grant easy access to applications deployed ""behind the firewall"" (on premise) or ""inside the Virtual Private Cloud"" (in a public cloud) from any remote location. Customers can begin leveraging SAS within minutes without requiring any changes to pre-existing network and security policies. The result is a vastly superior secure application access model that enables a zero CapEx, low OpEx model for secure application access, both on premise and in the public cloud."
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secure access, security policies, new applications, delivery timeline, cloud-based service, sas, application access model
    
BubblewrApp
Published By: CA Technologies     Published Date: Jun 04, 2015
Current approaches for predicting with a high degree of confidence the application performance prior to implementation into production can be antiquated, expensive and time consuming. This document outlines a next-generation performance management approach using Service Virtualization and Application Performance Management being adopted by progressive organizations around the world. Adopting a next-generation performance management approach can offer a range of benefits including efficiency gains in delivering applications, cost savings, improved agility and better performing applications. For organizations that increasingly rely on technology to provide value to stakeholders improving application delivery capability is critical to remaining competitive and relevant.
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CA Technologies
Published By: Cherwell Software     Published Date: Apr 07, 2016
B/E Aerospace is the worldwide leading manufacturer of aircraft passenger cabin interior products and the leading global distributor of aerospace fasteners for commercial, business jet, and military markets. The company has leading worldwide market shares in all major product lines and serves virtually all of the world’s airlines, aircraft manufacturers, and leasing companies through its direct global sales and customer support organizations. Headquartered in Wellington, Florida, B/E Aerospace has grown to nearly 12,000 employees and 220 sites around the world and a true follow-the-sun model for global customer support.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cisco     Published Date: Jul 11, 2016
The Cisco Nexus® 9000 Series Switches product family makes the next generation of data center switching accessible to customers of any size. This white paper is intended for commercial customers new to Cisco Nexus 9000 Series Switches who are curious how the switches might be feasibly deployed in their data centers. This white paper highlights the benefits of Cisco Nexus 9000 Series Switches, outlines several designs suitable for small-to-midsize customer deployments, discusses integration with existing networks, and walks through a topology validated by Cisco for Cisco Nexus 9000 Series Switches, complete with configuration examples.
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Cisco
Published By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last year’s study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This year’s research updates those findings and explores the benefits associated with privacy investment. Cisco’s Data Privacy Benchmark Study utilizes data from Cisco’s Annual Cybersecurity Benchma
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Cisco EMEA
Published By: Citrix ShareFile     Published Date: Jul 24, 2017
Want to succeed more often as a small business owner, and take your enterprise to the next level? Consistently innovating and evolving business plans, marketing strategies, product lines, and even entire brand images is key to getting ahead in today’s fast-moving, hugely disruptive business world.
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business innovation, marketing strategy, small business owner, branding
    
Citrix ShareFile
Published By: ClickExpress     Published Date: May 01, 2013
We all know that happy workers provide better service. In the service industry, there is an even greater drive to create a happy customer experience—and a field worker’s unhappiness can easily turn into lost productivity and a damaging customer experience. This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line.
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service, field workers, industry, customer, experience, fix, mobility, solutions, productivity
    
ClickExpress
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
There’s growing, industry-wide pressure to integrate more software and electronics into products. In fact, innovative products are now critical to the success of future-thinking companies — 52 percent of companies developing smart products fear they’ll lose market share unless they continue to make products smarter. There are, however, unique challenges that come with perfecting development processes and managing complexities. This e-book, by research firm Tech-Clarity, outlines steps to successfully transforming your products into smart, connected systems.
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transform, design, product, electronics, software
    
Dassault Systemes SolidWorks Corp.
Published By: Dassault Systemes SolidWorks Corp.     Published Date: Jul 11, 2018
Form and function have always been key considerations for industrial designers and mechanical engineers; and with 3D design software, those qualities are easier than ever to fine-tune. Learn how SOLIDWORKS® 3D design and visualization solutions helped nine consumer products companies improve features and functionality, bring products to market more quickly, reduce production timelines and more.
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business, design, solidworks, products, companies
    
Dassault Systemes SolidWorks Corp.
Published By: Dassault Systèmes     Published Date: Aug 08, 2017
Aerospace and Defense companies delivering complex products in competitive markets must overcome many challenges to manage requirements throughout the product lifecycle. Among the most difficult challenges are integrating complex systems engineering processes, promoting collaboration among multiple engineering disciplines and enabling the sharing of intellectual property within globally dispersed teams. Companies seeking a way to efficiently manage product requirements can leverage a comprehensive product lifecycle management (PLM) solution to: • Effectively reuse intellectual property to reduce time to market • Increase product innovation • Improve overall traceability of requirements throughout the product lifecycle This paper will highlight the criteria needed for a comprehensive requirements management solution that incorporates PLM to offer customers a scalable, enterprise-grade solution.
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customer, product lifecycle, aerospace, defense, management, plm, dassault
    
Dassault Systèmes
Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax
Published By: Dell     Published Date: Dec 15, 2014
Many great choices abound, but you have to think carefully through the buying decision. The good news is, the ever-widening array of hardware choices provide IT buyers with matches to specific end user needs. The challenge is figuring out what choice is the right one. Focus on user productivity and cost controls as guidelines to start the refresh process. This infographic shows how.
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dell, right pc, hardware, it buyers
    
Dell
Published By: Delphix     Published Date: Jun 27, 2014
Executing financial stress tests mandated by C-CAR, EMIR, MiFID and other regulations is a lengthy, complex process that eats into budgets and erodes productivity across IT and lines of business. Learn the 3 ways Delphix alleviates these growing burdens throughout the typical compliance lifecycle.
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financial stress, testing, agile data, c-car, emir, mifid, business
    
Delphix
Published By: DocuSign     Published Date: Aug 17, 2016
In 2015, the speed and complexity of business continues to increase, with business leaders struggling to keep pace with the ever-changing demands of the market. Innovation rules the day: newer, more advance products, and shorter development timelines, mean that enterprises, in general, and procurement teams in particular, need to be agile.
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DocuSign
Published By: Druva     Published Date: Oct 02, 2017
There is increasing urgency for organizations today to comply with regional data protection regulations or face potential financial and legal repercussions, and customer backlash. This awareness is heightened by recent headlines related to data breaches, rising risks of BYOD, and other privacy lapses that have bottom line and reputational consequences. Learn how to prepare for this new world of data privacy with actionable advice for senior IT leaders addressing data privacy concerns in their organizations. This paper covers key issues to consider when it comes to protecting corporate and employee data privacy, including: Sectorial regulations, including HIPAA and FINRA Evolving Data Protection Acts in EU countries with a strong focus on citizen privacy, data residency requirements, and concerns over data production BYOD policies blurring the lines between personal and business data Internal controls for safeguarding PII & PHI
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data breaches, data privacy, hipaa, finra, byod, pii, phi
    
Druva
Published By: Epicor     Published Date: Apr 04, 2017
As a manufacturer, you know the industry is changing. You’re expected to produce more, work faster and leaner, and find ways to make new products like those comprising the Internet of Things (IoT). Customer and employee expectations are also changing rapidly because our experiences as consumers shape our demands for business. As many factory employees are approaching retirement, a new generation is joining the workforce—a generation that wants the business systems they interact with to be as intuitive as those they use in all other areas of their life. A new report from Aberdeen explores today’s manufacturing landscape and outlines how enterprise resource planning (ERP) software forms a foundation that can support Industry 4.0 for smaller manufacturers looking to grow.
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industry 4.0, erp software, enterprise resource planning software, modern manufacturer
    
Epicor
Published By: Epicor     Published Date: Aug 18, 2017
As a manufacturer, you know the industry is changing. You’re expected to produce more, work faster and leaner, and find ways to make new products like those comprising the Internet of Things (IoT). Customer and employee expectations are also changing rapidly because our experiences as consumers shape our demands for business. As many factory employees are approaching retirement, a new generation is joining the workforce—a generation that wants the business systems they interact with to be as intuitive as those they use in all other areas of their life. A new report from Aberdeen explores today’s manufacturing landscape and outlines how the latest enterprise resource planning (ERP) software forms a foundation that can support Industry 4.0 for smaller manufacturers looking to grow.
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industry 4.0, erp software, enterprise resource planning software, epicor erp
    
Epicor
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