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In our 32-criteria evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones — Adobe, Emarsys, FICO, IBM, IgnitionOne, Infor, Pegasystems, Pitney Bowes, Rocket Fuel, Salesforce, SAS, and Teradata — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.

The world is swiftly moving towards global tax transparency, new pillars to set the standards dominate reporting and compliance procedures. However, in this transition, businesses might be struggling with complying with new and changing reporting standards, and the efficiencies achieved as a result of the change. But thankfully there is this one simple solution available that nails the complexities of two reporting standards – FATCA and CRS.

PSD2 puts accountability for unauthorised or fraudulent payments squarely on payment service providers. PSPs are now obliged to confirm their customer’s identity robustly when making payments and when managing their accounts. But these measures threaten to put barriers in the way of the frictionless journey that customers want.

PSD2 aims to tackle payments fraud and Strong Customer Authentication is the weapon of choice. Unfortunately, Strong Customer Authentication has a downside, it increases the burden on customers who must prove they are the legitimate account holder more often.

Tenuto conto del fatto che la GDPR è stato annunciato formalmente solo di recente, si evidenzia un buon livello di consapevolezza tra i partecipanti. Una volta informati sul regolamento, l'88% degli intervistati ha dichiarato che la propria azienda deve affrontare difficoltà tecnologiche per la compliance alla GDPR. Il percorso verso la compliance è percepito come molto laborioso.

As a subsidiary of the world’s largest food company, Nestlé USA is laser-focused on doing more with fewer resources and adopting highly efficient technologies and processes, including machine learning and prescriptive analytics. With 64 brands consisting of numerous products in each brand, maximizing payload and minimizing transportation costs is an extremely complex problem – particularly when you factor in demand forecasts and current supply levels.

FICO commissioned this research report with IndustryWeek to explore and understand how more than 400 manufacturing senior executive and managers are using supply chain optimization (SCO) in their businesses.

To Learn more, read this IndustryWeek eBook, sponsored by FICO, includes four articles about how a variety of manufacturers are using advanced analytics to "get ahead" in areas such as Big Data, supply chain and logistics, and other specific applications.

Want to solve rapid application development platform for building solutions across the entire lifecycle of manufacturing and supply chain business challenges?

Historically, manufacturers have “looked to the past” to help predict what they need to do in the future. This would include basic business intelligence, powered by spreadsheets, and even manual processes.

FICO’s Comprehensive Support for Calculating Impairment under IFRS 9

Consumers financing a new or used vehicle have more choices than ever before and rising expectations for great experiences on digital and through mobile apps show no sign of slowing.

Using FICO solutions, BMW improved their customer experience and increased retention by implementing an analytically-driven, automated digital-lifecycle marketing and communications platform. This solution uses a multi-channel customer engagement approach to streamline and improve conversion across the customer lifecycle.

How Does Toyota Keep 6,000 Delinquent Customers In Their Cars While Avoiding Millions of Dollars a year in Losses? For auto lenders such as Toyota Financial Services (TFS), striking the right balance between growth and risk means making profitable lending decisions. TDS was challenged with trying to balance growth and risk within its lending business and the decisions it previously made created an unacceptably high amount of delinquencies and repossessions for its customers.

The car industry’s fortunes play an important part in the stability of the broader economy. Consumers shopping for and financing a new or used vehicle have more choices than ever before. Empowered by digital delivery channels such as self-service and mobile, individuals are now able to rapidly choose and the vehicle and loan that best fits their needs.

As a subsidiary of the world’s largest food company, Nestlé USA is laser-focused on doing more with fewer resources and adopting highly efficient technologies and processes, including machine learning and prescriptive analytics. With 64 brands consisting of numerous products in each brand, maximizing payload and minimizing transportation costs is an extremely complex problem – particularly when you factor in demand forecasts and current supply levels.

Manufacturing companies have been using supply chain optimization (SCO) solutions?to solve complex operational challenges and improve their supply chains for years now. To reduce the costs of servicing customers and improve performance, manufacturers have made significant investments in supply chain optimization (SCO) solutions over the past decade or more. But why do some companies have had better results than others?

Now you can make sound business decisions in a matter of minutes that increase productivity, maximize operating benefits, improve product lifecycle management and reduce manufacturing costs. Find out how advanced analytics provides a desirable path to help manufacturers power up their capabilities, drive efficiency and better leverage machine and customer data.

Want to solve rapid application development platform for building solutions across the entire lifecycle of manufacturing and supply chain business challenges? Optimizing supply chain strategies helps businesses readily account for massive amounts of data as well the myriad constraints and conflicting objectives within your business. This easy-to-modify solution incorporates strong and proven optimization engines, flexible workflow and usability at every level to drive consistent, transparent and profitable decisions, which ultimately drive the best action(s) for your business.

Historically, manufacturers have “looked to the past” to help predict what they need to do in the future. This would include basic business intelligence, powered by spreadsheets, and even manual processes.

FICO’s Comprehensive Support for Calculating Impairment under IFRS 9

Competing in telecommunications markets is becoming extremely complicated. Responding to disruptive change from many directions, telecom companies are experimenting with new business models and offering new types of services. With this comes the potential to draw new waves of regulatory oversight, further complicating the picture.

A leading communication services company serving more than 50 million individual, business and government subscribers across the United States.

Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.

In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions — involving product bundle eligibility and pricing, deposits, credit limits, device financing rates and terms — has far-reaching effects beyond market share and current revenue.