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Published By: Atlantic Broadband     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Oggi le aziende di qualsiasi dimensione riconoscono il valore di un processo di software delivery Agile. L'agility è fondamentale per ridurre i costi, aumentare la competitività, il morale dei team e la soddisfazione dei clienti. Eppure molte aziende si trovano di fronte a un paradosso dell'agility: più il workflow di software delivery diventa Agile, maggiore è il rischio di introdurre instabilità e imprevedibilità compromettendo l'investimento effettuato nella produzione di software.
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CA Technologies EMEA
Published By: Magento     Published Date: Apr 03, 2018
Getting customers to buy multiple items — and spend more money on each order—is a great way to increase sales and revenue. Here are five easy-toimplement strategies to get your customers to spend more in your online fashion store.
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order, value, average, conversion, store, sales
    
Magento
Published By: Jamf     Published Date: Mar 29, 2018
With large quantities of student and faculty information on hand, complicated information systems and distributed environments spread across departments, higher education institutions are subject to breaches in the same fashion and with the same magnitude as large corporations. But fear not, we're here to help. This white paper provides you with the confidence and know-how to combat the threat of security breaches and avoid the associated costs on your budget and sanity. After reading, you'll be able to: • Identify common types of security breaches • Work with faculty and staff to better secure your environment • Prevent hacks and malicious software from reaching university systems
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Jamf
Published By: Workday     Published Date: Mar 19, 2018
Today’s modern institution moves at the speed of information. Asking yesterday’s finance, HCM, and student information systems to keep pace doesn’t really make sense, does it? Leaders from The Ohio State University, University of Rochester, and Vassar College highlight how their move to the cloud increased productivity, improved efficiencies, lowered the total cost of ownership, and—most importantly—gave their staff and students the necessary tools to succeed.
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cloud, higher education, increased productivity
    
Workday
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Both are fueled by a drive for progress, for pushing boundaries and advancing the status quo. In these fields, new trends are like a currency. Keeping ahead of the next big trend means being aware of the next big seller and allocating all the right resources – fashion design, manufacturing, and marketing – for maximum impact. Miss the hype and the next fashion season is bound to hurt the bottom line. New trends are also important to marketers because owning a new trend is a way to differentiate in today’s fast-moving digital landscape. It’s a way to stand out from the pack by investing strategically in the right approaches and technologies at the right time, then reaping the benefits organically by leading where others follow. Naturally, making these decisions requires a bit of trial and error. Nobody has a magic crystal ball that guarantees success. But as a rule of thumb, the companies winning in digital marketing are the ones willing to adopt new technologies while keeping an sharp.
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2018, marketing trends, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: Oracle     Published Date: Mar 01, 2018
Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.
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sfruttare, vantaggio, competitivo, sviluppare, innovazione
    
Oracle
Published By: Oracle     Published Date: Feb 28, 2018
Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.
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sfruttare, vantaggio, competitivo, sviluppare, innovazione
    
Oracle
Published By: Dell PC Lifecycle     Published Date: Feb 20, 2018
Abbiamo individuato tre diversi tipi di dipendenti che rappresentano la forza lavoro moderna. Ciascun tipo ha esigenze specifiche in termini di hardware. In un contesto in cui il lavoro da remoto sta diventando un aspetto quotidiano del business moderno, il rischio che dati critici vengano compromessi aumenta notevolmente. La perdita dei dati può essere paralizzante, determinando perdita di opportunità di business, danneggiamento della reputazione e anche sanzioni punitive. Scopri di più sulle soluzioni Dell in collaborazione con Intel®.
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risparmia, tempo, denaro, dell
    
Dell PC Lifecycle
Published By: Department for International Trade     Published Date: Feb 09, 2018
The UK is recognised around the world for its unique character and the strength of its creative industries. We’re renowned for great storytellers, from Shakespeare to Dickens, Orwell to J.K Rowling; for our world-famous musicians, from Coldplay to Queen, The Beatles to Adele; for our fantastic actors; our striking modern architecture; our leadership in fashion and design, matched by high quality craftsmanship; our witty and effective advertising, genre-defining publishing; and our globally important digital games industry.
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creativity, industries, investments, marketplace
    
Department for International Trade
Published By: Avaya     Published Date: Nov 27, 2017
In an industry like automobile sales and service, responsiveness can easily mean the difference between a service appointment, a large-ticket sale – or a customer taking their business elsewhere. Despite its reputation for meeting and exceeding customer needs, Voss Auto Network was using an aging communications system. The network of dealerships, including eight locations across Ohio, serves over 500 employees. Getting calls even when “walking the lot,” quickly retrieving voicemails, and having the ability to easily track missed calls all proved key to taking customer service, sales, and repeat business to the next level.
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Avaya
Published By: Epson     Published Date: Nov 21, 2017
A customer may store heavy file boxes in one of its warehouses, but Fireproof Records Center spends a lot of time strategizing about the paperless office. Based in Grove City, Ohio, the company helps businesses in central Ohio manage information more efficiently, offering a suite of cloud document management and scanning tools, including the easy-to-use Epson WorkForce® color document scanner.
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Epson
Published By: Avaya     Published Date: Nov 21, 2017
In an industry like automobile sales and service, responsiveness can easily mean the difference between a service appointment, a large-ticket sale – or a customer taking their business elsewhere. Despite its reputation for meeting and exceeding customer needs, Voss Auto Network was using an aging communications system. The network of dealerships, including eight locations across Ohio, serves over 500 employees. Getting calls even when “walking the lot,” quickly retrieving voicemails, and having the ability to easily track missed calls all proved key to taking customer service, sales, and repeat business to the next level.
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Avaya
Published By: Epson     Published Date: Nov 20, 2017
A customer may store heavy file boxes in one of its warehouses, but Fireproof Records Center spends a lot of time strategizing about the paperless office. Based in Grove City, Ohio, the company helps businesses in central Ohio manage information more efficiently, offering a suite of cloud document management and scanning tools, including the easy-to-use Epson WorkForce® color document scanner.
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Epson
Published By: Dell and VMWare     Published Date: Oct 26, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.
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Dell and VMWare
Published By: Dell and VMWare     Published Date: Oct 26, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost.
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Dell and VMWare
Published By: DellEMC and Intel®     Published Date: Oct 18, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost. Intel Inside®. New Possibilities Outside. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi, celeron
    
DellEMC and  Intel®
Published By: Adecco     Published Date: Sep 25, 2017
Until recently, the waterfall methodology of development and deployment had taken a strategic hold in the majority of enterprises. Enterprises have moved into the world of Agile, where different concepts are leveraged and the development process is handled in a completely different fashion. Agile development ideologies are proving to be a better way to deal with rapidly changing objectives and speeding the time-to-market for business applications, services and other customer- (or internal-) facing offerings. The ideas behind Agile extend beyond basic application development, and can benefit numerous projects by improving the process to achieve deliverables and garner improved productivity.
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agile, agile development, development process, waterfall, app
    
Adecco
Published By: DellEMC and Intel®     Published Date: Sep 25, 2017
By refreshing servers in a timely fashion, IT can avoid operating costs that increase significantly in years 4-6 of a server’s life span while benefiting from improved performance and agility. In fact, operating costs in years 4-6 of a server’s life span increase to 10x the cost of the initial server acquisition cost. Procesador Intel® Xeon® Intel Inside®. Produtividade poderosa no exterior. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, el logotipo de intel, intel atom, intel atom inside, intel core, intel inside, el logotipo de intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon
    
DellEMC and  Intel®
Published By: AppDynamics     Published Date: Sep 20, 2017
Performance testing has always been about ensuring the scalability of a software application. Until the arrival of the first performance test automation solutions in the late 90’s, performance testing was a manual process that was difficult, if not impossible, to test in a consistent and reliable fashion. The arrival of these new tool sets suddenly allowed software testers to turn discrete user actions into scripts that could be combined and replayed as test scenarios. Solving the consistency and reliability challenge, software testers could now repeat the same test on demand while reinforcing and imposing some new requirements.
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cloud, apm, performance testing, support, integration, aws
    
AppDynamics
Published By: CA Technologies EMEA     Published Date: Aug 03, 2017
La compliance con il GDPR può essere ottenuta attraverso una combinazione di persone, processi e tecnologia. Questo documento illustra soluzioni che possano aiutare le aziende nel loro percorso verso la compliance con il GDPR. Ma è possibile estendere la protezione e rafforzare ulteriormente i controlli di sicurezza attraverso l'autenticazione forte e del rischio o la workload automation, per automatizzare l'elaborazione dei dati personali, facilitando il rispetto del GDPR e di normative analoghe. Le normative tendono a stabilire i requisiti minimi richiesti ma, nell'application economy, le aziende aperte devono garantire la due diligence per proteggere una delle risorse più importanti e critiche: le informazioni private dei clienti.
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crescita esplosiva, silos di identità, nuovi requisiti, avvisi, protezione, ca technologies, gdpr, autenticazione forte, automazione
    
CA Technologies EMEA
Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
For many B2B companies, the best way to generate new business is the old fashioned one – a team of telemarketers hitting the phones to make sales appointments for their more experienced colleagues. But they are losing money every time a telemarketing agent calls somebody that doesn’t want to buy from them. This ebook will explain: • Why you could be wasting 97.6% of your time • The root of telemarketing’s targeting problem • A better way to classify companies; and • A smarter way to go to market
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b2b, intel, telemarketing, targeting, conversation, reduce costs, business performance, sales, data efficiency
    
GrowthIntel - INT
Published By: Nextgen     Published Date: May 25, 2017
As the Northwest Ohio area’s only academic medical center, the University of Toledo Medical Center (UTMC) delivers high-level physician education, while managing a 233-bed hospital for patients as well as 34 specialty clinics. This broad, complex level of responsibility needs a comprehensive, robust interoperability system to connect its different EHR systems so residents, physicians, and technicians can access data whenever, wherever they are. With more than a half-dozen disparate systems, UTMC needs a reliable, robust system to tie everyone together so providers have critical access to patient data from the classroom to the operating theatre. Read this case study to learn how the Mirth® solution has delivered to all of these requirements and enabled University of Toledo.
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Nextgen
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