Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later.
Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
How effective is your mobile app development process when it comes to understanding customer needs and delivering the right apps at the right time?
IBM commissioned Forrester to identify the key drivers of successful mobile apps and the costs of failure -- for both customer-facing and enterprise applications.
Watch the webcast to understand the key cost drivers and why it’s more important than ever to get this right due to what Forrester calls the “mobile mind shift” and the competitive reality of “mobile moments.” We also invited our customer, Bank of Montreal, to share their mobile app dev story.
A good app can increase traffic, sales, productivity and brand satisfaction (see what happened for the Bank of Montreal). And a bad app will do the opposite (you could risk doubling your costs if you’re not mindful of the key cost drivers).
What if your organization could take advantage of emerging business opportunities by deploying new applications dramatically faster than you ever could before? What if you could increase the value of your existing application investments by leveraging them in the cloud—and easily move your apps across off-premises and on-premises cloud options?
These capabilities are available today. With IBM® PureApplication® solutions, companies can build and use a cloud environment faster, easier and with less risk than traditional methods to better engage with their customers and partners in new ways. The result: increased competitiveness and improved profitability in a changing business landscape. This paper describes a simpler way forward to gain these advantages.
EMA is very much aligned with the directions that IBM is taking in its IT operations analytics strategy and product portfolio. While there is room for improvement, EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.
Technology Adoption Analyst whitepaper by Forrester. This IBM-commissioned profile of IT operations decision-makers at enterprise companies in the US, UK and Germany evaluates IT operations analytics adoption, benefits, and challenges based on Forrester’s own market data and a custom study of the same audience.
With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.
Optimize your business processes in the cloud with a next generation BPM strategy — an intelligent Business Platform (iBP) that implements an on demand, “service as you need it” model.
Take advantage of Infrastructure as a Service (IaaS) for pure technology - processing, storage, networks with payment based on usage.
Develop and manage business processes using the BPM Platform as a Service (BPMaaS), providing the BPMS tools supported by cloud services.
Work with live business processes used by customers, suppliers, employees and trading partners, using Business Processes as a Service.
Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.
Chapter 1:Understanding BPM
Chapter 2: Getting Started with BPM
Chapter 3: Putting BPM to Work for your Organization
Chapter 4: Improving BPM Automation and Decision Management
Chapter 5: Checking out BPM Success Stories
Chapter 6: Reasons to Choose BPM from IBM
Reducing the price of slow-selling product lines can be an effective way to drive sales and reclaim valuable selling space – but how do retailers ensure that these markdowns are profitable?
Read this case study to learn how Coop Danmark replaced its complex markdown spreadsheets with Markdown Optimization solutions from IBM. Today, the company has deep insight into the optimal percentage and duration for markdowns, based on customer demand forecasts and inventory data at each retail store. This helps the company to boost sales while protecting margins.
This white paper digs deep into the reasons testing mobile apps is fundamentally harder than traditional web or desktop applications. A collaboration by Tina Zhuo and Dennis Schultz from IBM along with Yoram Mizrachi from Perfecto Mobile and John Montgomery from uTest, these experts explore the complexities of mobile test environments, the value of the mobile device cloud, the unique role crowd sourcing can play, and how teams can leverage automation to help deliver quality apps.
Discover service virtualization and how it fits into the big picture of software quality. In this book, Service Virtualization For Dummies, IBM Limited Edition written by industry analysts Marcia Kaufman and Judith Hurwitz, learn how to deliver higher quality software by increase the efficiency and effectiveness of your testing processes while reducing testing downtime and testing cost.
The book covers the following topics and more:
• Understand the changing relationship between IT and business — quicker delivery is required
• Examine today’s complex applications — mobile, web, social meet middleware, packaged apps, databases, and mainframes.
• Discover how to begin with service virtualization — build your business case.
• Realize the benefits of service virtualization —enable earlier testing to eliminate surprises and reduce risk.
This American Banker webcast, sponsored by IBM, provides new insight into cybercrime and fraud prevention.
Financial institutions have invested heavily in fraud prevention technologies and programs. However, sophisticated organized crime syndicates continue to successfully attack financial institutions and their customers. These criminals adapt quickly by using advanced technology and with ever changing attack vectors to exploit information security and fraud protection gaps across payment types, banking channels, and organizational boundaries. Traditional fraud prevention technologies are simply not capable of detecting and preventing account takeover and advanced malware attacks. A new approach to counter fraud is needed.
Enterprise applications are becoming increasingly complex, leveraging components across multiple platforms, including cloud. Learn how you can leverage IBM DevOps Services for Bluemix to provide full multi-stage release and deployment management to facilitate development.
You may be considering a cloud computing solution or in the midst of specifying one or even implementing a solution. Read this paper to see what IBM discovered about how companies like yours are adopting, implementing and using cloud computing solutions. Learn about the current rate of adoption, as well as drivers, barriers, and considerations that are influencing the adoption of cloud computing.
Although cloud is recognized as a technological change, its potential for driving business innovation remains untapped. Cloud computing can have an impact on operations, customer relationships and industry value chains. Read this executive report to discover how the cloud can open the door to more efficient, responsive and innovative ways of doing business.
IBM Security, in partnership with the Center for Applied Insights, has launched the 2014 IBM CISO Assessment. Driven by the specter of external attacks and the needs of their own organizations, CISO's are continuing the shift toward a business leadership role that focuses on risk management and taking a more integrated and systemic approach.
Optimize the process of investigating and gathering evidence on attacks and data breaches with Network Forensics software. Learn how using full network packet capture data can deliver insight and analysis that cannot be achieved using only log source events and network flow details.
Businesses are transforming themselves to participate in the API economy. But how do you rapidly and securely expose your business to this developer ecosystem? Attend this webcast to find out how you can define and publish your APIs easily using the IBM API Management Service — the new SaaS solution from IBM. This cloud hosted service provides a complete set of capabilities to create, secure, manage, and socialize APIs to internal and external developer communities in the cloud, without incurring any IT infrastructure setup. Learn more from IBM's product team on how it will help enable companies to embrace the API economy and accelerate business transformation.
Webcast attendees will learn about the following:
•IBM API Management Service capabilities, features and benefits
•Understanding different use cases of IBM API Management Service
•How to get started using the API Management Service
Using data to reinvent one’s business has reached the mainstream. Data and analytics allow us to change the world around us: it gives us insights into what is happening, allowing us to optimize our strategy, create new business opportunities, and make more accurate predictions.
You may be considering the move to a SaaS model for several reasons: it's cheaper, easier, more flexible. But then reality sets in. You can't afford to move to SaaS right away. Many of your apps are too mission-critical to trust SaaS at this point, and security restrictions and company guidelines will not allow you to use SaaS for many apps. However, for some apps, it's not an issue, and that number continues to grow. So how do you reconcile? Enter stage left-- Hybrid APM. With the ability to pick and choose between SaaS or on-premises monitoring for your different applications and components, wherever they reside, your troubles are alleviated and the shift towards SaaS can be seamless.
IBM’s Mobile Smarter Process offering combines our award winning Mobile, Process and Cloud solutions to allow you to capitalize on mobile’s unique capabilities by redefining your organization around the mobile moment. Join our experts as they present an overview of Mobile Smarter Process and corresponding demo on Cloud to learn how your organization can get the most out of your mobile initiative through faster time to value. And then you too can make the mobile promise come true.
Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.