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Published By: Zendesk     Published Date: Feb 20, 2019
With the Zendesk Benchmark, our data index of 45,000 companies using Zendesk, we explored how top companies tackle customer support to identify what separates leaders from everyone else.
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Zendesk
Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The network of yesterday is not the network that can take businesses into the future. As mission critical enterprise applications move to the cloud, wide area network (WAN) must adapt to become agile, flexible, and scale rapidly. Leading IT trends such as Internet of Things (IoT), Software as a Service (SaaS), cloud storage, enterprise mobility, emerging transport alternatives, and globalization increase the importance of how network assets are leveraged and how the network is conceptualized. The advantages of public and private data centers and cloud-based applications are significantly diminished if the network is slow, inflexible, and unpredictable. Erratic network performance with high latency, jitter and packet loss can significantly impact user adoption, satisfaction, and overall corporate productivity. As connectivity options continue to emerge, end users are no longer tethered to the office or to the localized applications and services that were trademarks of a primary or branc
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sd-wan, saas, cloud storage
    
VMware SD-WAN by VeloCloud
Published By: Flexera     Published Date: Feb 19, 2019
SaaS adoption is growing quickly. It's easy to buy and deploy because of its relatively low overhead and up-front costs. But SaaS is designed to proliferate. About a third of the SaaS apps in most organizations don’t even get used. And the result? SaaS costs spin out of control. Are you able to manage the cost and security risks associated with your SaaS applications? Download the Essential SaaS Management Toolkit to learn about SaaS usage trends, understand the importance of SaaS management tools and discover how to take control of your SaaS applications. The Essential SaaS Management Toolkit was designed to provide everything you need to learn how to manage the cost and security risks of your SaaS applications. Get the Toolkit here.
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Flexera
Published By: PGi     Published Date: Feb 19, 2019
The workforce has reached a new stage of its evolution. To find and invest in the right collaboration technology, you must understand your team’s needs on a deeper level. We’ve cut through the clutter and have narrowed down some of the biggest trends affecting technology and collaboration. Check out the infographic and tell us if you agree.
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PGi
Published By: Unit4     Published Date: Feb 18, 2019
Looking to buy a Professional Services Automation (PSA) solution? Learn how you can drive greater revenue and employee billable utilization across the whole business with this Buyer’s Guide. Providing an overview of the key trends, business processes, selection criteria, as well as the major business impact of PSA, it includes expert guidance to help project- and services-based businesses evaluate and choose PSA applications.
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Unit4
Published By: HP Inc.     Published Date: Feb 14, 2019
With a couple of swipes, a like and a share, what’s in today is gone tomorrow. Graphic design trends are changing rapidly, based on a fastspreading global pop culture that determines what’s hot, and what’s not, almost instantly. In such a connected world, keeping pace with the right look and feel is essential. While a picture was once worth a thousand words, it’s now worth much more. If you don’t want your audience to bounce, basic is not enough. By creating unique printed and digital assets that engage consumers and drive social media posts (and a whole lot of likes and shares), brands can leverage the “Instagram effect” to attract customers. Start with these trends, and keep reinventing!
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HP Inc.
Published By: HP Inc.     Published Date: Feb 14, 2019
Drawing on industry research, we’ve put together this easy-to-read report on the top seven trends driving the printing industry.
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HP Inc.
Published By: HERE Technologies     Published Date: Feb 13, 2019
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that. Download the eBook now
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Genesys     Published Date: Feb 12, 2019
Wie werden wir in 7 Jahren mit Unternehmen kommunizieren? Gemeinsam mit seinen Partnern Genesys und IBM hat der der 2b AHEAD ThinkTank mit „Kundendialog 2025 – Der Dialog zwischen intelligenten Systemen“ eine wissenschaftliche Studie dazu veröffentlicht. Sie untersucht den Wandel im Kommunkationsverhalten von Kunden und arbeitet Strategien zur Vorbereitung auf gravierende Veränderungen im Bereich des Kundendialogs heraus.
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Genesys
Published By: Attunity     Published Date: Feb 12, 2019
This technical whitepaper by Radiant Advisors covers key findings from their work with a network of Fortune 1000 companies and clients from various industries. It assesses the major trends and tips to gain access to and optimize data streaming for more valuable insights. Read this report to learn from real-world successes in modern data integration, and better understand how to maximize the use of streaming data. You will also learn about the value of populating a cloud data lake with streaming operational data, leveraging database replication, automation and other key modern data integration techniques. Download this whitepaper today for about the latest approaches on modern data integration and streaming data technologies.
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streaming data, cloud data lakes, cloud data lake, data lake, cloud, data lakes, streaming data, change data capture, cloud computing, modern data integration, data integration, data analytics, cloud-based data lake, enterprise data, self-service data
    
Attunity
Published By: HERE Technologies     Published Date: Feb 12, 2019
This is an at-a-glance guide to the key innovation trends in fleet management that leverage location data to improve last-mile efficiency and road safety. Presented to you by HERE, one of the world’s leading location platforms in 2019.
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location data, transport & logistics, location services
    
HERE Technologies
Published By: Infosys     Published Date: Feb 11, 2019
Examining trends identified by 5,000 shoppers that provide guideposts for setting a strategic course for growth.
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Infosys
Published By: Infosys     Published Date: Feb 07, 2019
Examining trends identified by 5,000 shoppers that provide guideposts for setting a strategic course for growth.
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Infosys
Published By: Comcast Business     Published Date: Feb 06, 2019
Just like your business, technology never stops advancing. Each year, there are new ways that technology can automate processes, lower costs, and enhance customer and employee satisfaction - all with the goal of increasing revenue! And while it can be difficult to change how your business works, leaving old methods behind and embracing new technology can help lead your business to more success and growth.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking, gig speed, mobile, big data, analytics, automation
    
Comcast Business
Published By: Comcast Business     Published Date: Feb 06, 2019
The rate at which technology is evolving is increasing almost exponentially. In the business sector, hardware has given way to software-defined everything, while many on-premises technologies are now offered as a service. Much of the advances in technology over the last few years have been the direct result of the growing ubiquity of the cloud and faster connectivity speeds, both of which have enabled companies to adopt digital transformation technologies to help them work smarter and more efficiently.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking, gig speed, mobile, big data, analytics, automation
    
Comcast Business
Published By: Moxie     Published Date: Feb 06, 2019
Download this report for an in-depth analysis of trends in customer experience management strategies for financial services companies. The study was developed using independent research and survey responses from 100 senior-level leaders across marketing, customer experience management, analytics, digital strategy, and innovation roles. After identifying key market stressors, the report analyzes the five key drivers of successful customer engagement: Customer Understanding, Prioritization, Design, Measurement, and Culture.
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customer engagement, customer experience, customer service
    
Moxie
Published By: Artemis Health     Published Date: Feb 05, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Workday Italy     Published Date: Feb 04, 2019
Lo studio di Deloitte ""Human Capital Trends 2018"" ha rilevato che per la forza lavoro odierna le carriere non sono più definite dai ruoli e dalle competenze, bensì dalla flessibilità di apprendimento. Per soddisfare queste nuove aspettative di carriera, la tua organizzazione necessita di nuove strategie per la forza lavoro e di approcci diversi nei confronti dell'apprendimento, della performance enablement e dello sviluppo della carriera. Scopri le informazioni principali nel report per scoprire le origini del cambiamento nelle aspettative di carriera e il modo in cui puoi: Utilizzare strumenti basati sui dati e sull'apprendimento dinamico per migliorare l'esperienza dei dipendenti Ridefinire le carriere in un mondo del lavoro in continuo cambiamento Sfidare i pregiudizi sull'età e coinvolgere lavoratori di ogni generazione
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workday, workforce technology, digital strategy
    
Workday Italy
Published By: Workday Netherlands     Published Date: Feb 04, 2019
In het rapport '2018 Human Capital Trends' van Deloitte worden veel trends omtrent het werknemer- en werkgeversentiment behandeld. Lees de hoofdpunten uit het rapport en ontdek hoe organisaties in opkomst in drie stappen toptalent beter kunnen aantrekken en behouden.
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workday, workforce technology, digital strategy
    
Workday Netherlands
Published By: Workday     Published Date: Feb 04, 2019
"Read now to learn about three key steps drawn from the “2018 Deloitte Global Human Capital Trends” report that emerging organisations can take to attract and retain top talent, including: ? Redefining careers ? Creating more personalised performance enablement to boost employee engagement ? Using data-driven technology and analytics to enhance business value "
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workday, workforce technology, digital strategy
    
Workday
Published By: Workday UK     Published Date: Jan 31, 2019
Read now to learn about three key steps drawn from the “2018 Deloitte Global Human Capital Trends” report that emerging organisations can take to attract and retain top talent, including: Redefining careers Creating more personalised performance enablement to boost employee engagement Using data-driven technology and analytics to enhance business value
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workday, workforce technology, digital strategy
    
Workday UK
Published By: Tenable     Published Date: Jan 25, 2019
"The latest report from Tenable Research analyzes vulnerability prevalence in the wild, highlighting the cyber threats that security practitioners are dealing with in practice – not just in theory. Our research shows that enterprises must triage more than 100 critical vulnerabilities a day. To better understand where to focus remediation efforts, you need to find out how cyber defenders are actually acting. Download the report now to: -See why CVSS is an inadequate prioritization metric – and why you must prioritize vulnerabilities based on actual risk -Discover vulnerability trends in the ever-expanding attack surface -Learn whether your organization has one of the most common vulnerabilities (some are more than a decade old!)"
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Tenable
Published By: HERE Technologies     Published Date: Jan 24, 2019
This is an at-a-glance guide to the key innovation trends in fleet management that leverage location data to improve last-mile efficiency and road safety. Presented to you by HERE, one of the world’s leading location platforms in 2019.
Tags : 
location data, transport & logistics, location services
    
HERE Technologies
Published By: MicroStrategy     Published Date: Jan 23, 2019
By 2025, the total amount of data produced will grow to 175 zettabytes, according to IDC’s Data Age 2025 Report. How will enterprises evolve over the next year to manage and make the most of this unprecedented growth? Download 10 Enterprise Analytics Trends to Watch in 2019 to learn how leading organizations will win with embedded and augmented analytics, HyperIntelligence, collaboration, enterprise AI strategies, and more. This eBook details the transformational technologies data-driven organizations will need to leverage to get and stay ahead in 2019 and beyond, with contributions from thought leaders, including: Mike Gualtieri of Forrester Research Ray Wang and Doug Henschen of Constellation Research Mark Smith and David Menninger of Ventana Research Chandana Gopal of IDC Ronald van Loon, and more. Is your organization ready for the data-driven future? Read 10 Enterprise Analytics Trends to Watch in 2019 today to find out.
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MicroStrategy
Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
In recent years, data has had a resurgence being labeled as one of the newer trends in education. The reality is data and schools go hand in hand. The concept of collecting and utilizing data in education dates back as early as the 1800’s. So, what’s different and why now? Is it the increased availability, a better understanding of its potential, or signs that a long-awaited paradigm shift may be coming? I would argue it’s a combination of all three. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Fujitsu America, Inc.
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