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Published By: AstuteIT_ABM_EMEA     Published Date: Feb 28, 2018
Die Cloud ist in fast jedem Bereich des Enterprise Computing zur Normalität geworden. Sie ist ein wesentlicher Bestandteil der Geschäftswelt und sollte als neuer Standard betrachtet werden. Datensicherung – insbesondere Backup, Archivierung und Disaster Recovery – steht zurzeit ganz oben auf der Liste der Cloud-Aktivitäten. Doch haben Sie auch Ihren Public Cloud Vertrag vor der Unterzeichnung sorgfältig durchgelesen und ausgehandelt, sodass er Ihren Geschäftsanforderungen entspricht? Oder haben die zahllosen Seiten mit rechtlichen Bestimmungen Sie dazu verleitet, zu schnell zu unterschreiben Ihre Rechtsabteilung muss selbstverständlich das gesamte Dokument umfassend prüfen. Im Folgenden finden Sie zudem drei wichtige Punkte, die Sie bei der Zusammenarbeit mit Ihrem Cloud-Anbieter berücksichtigen sollten.
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unterzeichnung, public, cloud, vertrages, beachten, sollten
    
AstuteIT_ABM_EMEA
Published By: Astute IT DACH     Published Date: Feb 28, 2018
Die Cloud ist in fast jedem Bereich des Enterprise Computing zur Normalität geworden. Sie ist ein wesentlicher Bestandteil der Geschäftswelt und sollte als neuer Standard betrachtet werden. Datensicherung – insbesondere Backup, Archivierung und Disaster Recovery – steht zurzeit ganz oben auf der Liste der Cloud-Aktivitäten. Doch haben Sie auch Ihren Public Cloud Vertrag vor der Unterzeichnung sorgfältig durchgelesen und ausgehandelt, sodass er Ihren Geschäftsanforderungen entspricht? Oder haben die zahllosen Seiten mit rechtlichen Bestimmungen Sie dazu verleitet, zu schnell zu unterschreiben Ihre Rechtsabteilung muss selbstverständlich das gesamte Dokument umfassend prüfen. Im Folgenden finden Sie zudem drei wichtige Punkte, die Sie bei der Zusammenarbeit mit Ihrem Cloud-Anbieter berücksichtigen sollten.
Tags : 
unterzeichnung, public, cloud, vertrages, beachten, sollten
    
Astute IT DACH
Published By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer support is predicated on the instances when customers can’t solve their problem or get answers to their question(s) on their own. In some of those cases, such as phone calls or live chats, it can be difficult for agents to identify and resolve the issue without additional visual assistance. With co-browse, agents can see what the visitor sees, provide guided assistance by highlighting items or filling out forms on a visitor’s behalf. Sensitive fields like social security numbers and passwords can be blocked from the agent’s view so private information remains just that, private. Bold360’s co-browse allows agents to follow visitors behind secure fields i.e. signing into their account – providing an extra level of support to customers.
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browse, web, customers, security
    
LogMeIn
Published By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Oracle IaaS     Published Date: Feb 21, 2018
Die heutigen Möglichkeiten Microservices zu entwickeln und zu verteilen sind vielfältig und vielseitig. Die passende Set aus der Vielzahl von Tools, Plattformen und Vorgehensweisen zu finden, kann einem durchaus den letzten Nerv kosten. In diesem fast unüberschaubaren Angebot an Optionen und Open Source Tools – woher soll man anfangs wissen, welche letztendlich die Richtigen für einen selbst sind? Und bieten sie auch genau die Vorteile, die man sucht? Doch Hilfe naht! Erfahren in diesem Videocast von Oracle und Intel® mehr über die Oracle-Plattform für Kubernetes, die die Entwicklerproduktivität an erster Stelle stellt und dem Anwender höchste Performance, Sicherheit, Netzwerkfähigkeit und Verwaltbarkeit bietet. Gleichzeitig behält der Entwickler seine Autonomie und Auswahlmöglichkeiten. Ob nun Microservice-Container zu erstellen sind oder Funktion-as-a-Service (FaaS) als Architekturbestandteil einsetzt wird - bei dem neuen Oracle-Plattformansatz ist an alles gedacht worden.
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oracle, moderne, microservice, strategie, kurartierte, native, plattform
    
Oracle IaaS
Published By: Dell PC Lifecycle     Published Date: Feb 20, 2018
De traditionele vorm van levenscyclusbeheer voor pc’s is een inefficiënt en duur proces dat uw bedrijf veel tijd en geld kost. Met de PCaaS-oplossing van Dell EMC (PC-as-a-Service) kan de zakelijke aanpak van uw IT-infrastructuur worden getransformeerd. Externe werkzaamheden vormen een dagelijks aspect van het moderne bedrijfsleven en daarmee is het risico op inbreuk van kritieke data enorm toegenomen. Gegevensverlies kan uw bedrijf stilleggen en leiden tot zakelijk verlies, reputatieschade en zelfs boetes. Leer meer over Dell oplossingen powered by Intel®.
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bespaar, tijd, geld, dell
    
Dell PC Lifecycle
Published By: Emarsys     Published Date: Feb 14, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step by-step, and for many companies it all starts with email. Omnichannel excellence can be achieved through an email-first (not an email-only) approach, and for many companies, there is no better place than the email channel to begin building unified customer profiles and constructing your omnichannel empire.
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omnichannel, marketing, experience, optimization, customer
    
Emarsys
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT-marktonderzoeksbureau IDC heeft een wereldwijd onderzoek uitgevoerd onder meer dan 3500 IT-leiders over de hele wereld en kwam tot de conclusie dat bedrijven op alle niveaus PC Lifecycle as a Service modellen in overweging nemen om de kosten te verlagen, de vernieuwingscycli te verkorten en betere apparatuur te verwerven voor hun medewerkers. Dell PC as a Service (PCaaS) biedt een combinatie van hardware, software, levenscyclusservices en financiering in één complete oplossing, met een enkele, voorspelbare prijs per seat per maand. Dit alles wordt aangeboden door Dell Financial Services. Leer meer over Dell oplossingen powered by Intel®
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onderzoek, service, snel, wint, populariteit, dell
    
Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Als gevolg van de kosten en complexiteit van het computerbeheer houden IT-afdelingen weinig tijd over voor innovatie. Door de snel ontwikkelende technologieën en bedrijfsbehoeften is het lastiger om in te spelen op nieuwe trends die veranderen hoe technologie wordt geleverd en gebruikt. Ook heeft hardwaretechnologie niet het eeuwige leven. Hardware heeft een levenscyclus, een meetbaar begin en einde aan de productiviteit en waarde. Het is de taak van IT de levenscyclus van pc's te optimaliseren, maar ook te zorgen voor strategische doorbraken voor de organisatie. Leer meer over Dell oplossingen powered by Intel®
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levenscyclus, optimaliseren, intel, dell
    
Dell PC Lifecycle
Published By: Amazon Web Services     Published Date: Feb 01, 2018
Machine learning is proving its power across virtually every industry in ways that add actionable insight and efficiency. But one can look at the rise of this transformative paradigm with a more focused lens to see AI technologies as a business tool of the highest order, one that improves processes and inspires new models. AI, in other words, has a big role to play on the balance sheet. Two leading brands in very different spaces — Capital One in financial services, John Deere in agriculture — are seeing efforts that stretch back decades come to fruition with the launch of cloud-based AI platforms. Capital One is developing digital products and experiences using machine learning to help millions of customers with their financial lives; John Deere’s Precision Agriculture solution helps farmers gain precise information about their machines and crops. In both instances, AI and a cloud platform combine to enable transformation.
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digital, technologies, optimization, amazon
    
Amazon Web Services
Published By: Schneider Electric     Published Date: Jan 26, 2018
Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education. In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location. More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one. APC by Schneider Electric has: Connected Products making it easy to remotely monitor your customers’ environments Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS! A Managed Service Program to help you develop & monetize power as a managed service Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
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Schneider Electric
Published By: SAS     Published Date: Jan 17, 2018
A picture is worth a thousand words – especially when you are trying to find relationships and understand your data – which could include thousands or even millions of variables. To create meaningful visuals of your data, there are some basic tips and techniques you should consider. Data size and composition play an important role when selecting graphs to represent your data. This paper, filled with graphics and explanations, discusses some of the basic issues concerning data visualization and provides suggestions for addressing those issues. From there, it moves on to the topic of big data and discusses those challenges and potential solutions as well. It also includes a section on SAS® Visual Analytics, software that was created especially for quickly visualizing very large amounts of data. Autocharting and "what does it mean" balloons can help even novice users create and interact with graphics that can help them understand and derive the most value from their data.
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SAS
Published By: SAS     Published Date: Jan 17, 2018
It’s a social world and the majority of organizations today use Microsoft Office as their chosen office productivity suite. So it’s important to deliver insights where people are working most. This paper shows how you can use results produced by SAS Visual Analytics with Microsoft Office applications – Outlook, Excel, Word, PowerPoint and SharePoint. With plenty of how-to specifics, you’ll see how easy it is to combine analytic visualizations and reports with Microsoft products to share insights, improve collaboration and drive further adoption of analytics across your organization.
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SAS
Published By: SAS     Published Date: Jan 17, 2018
Compliance doesn’t have to be a scary word – even when facing the multifaceted challenges of meeting the European Union’s May 2018 deadline for its General Data Protection Regulation (GDPR). SAS conducted a global GDPR survey among 340 business executives from multiple industries. Based on the results of that survey, this e-book delves into the biggest opportunities and challenges organizations face on the road to GDPR compliance. Read this e-book to learn: How to get started on the best path to compliance, based on advice from industry experts. How to turn this compliance challenge into a competitive advantage. How your peers are preparing across a variety of industries. An end-to-end approach that can help guide your journey to GDPR compliance.
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SAS
Published By: Google     Published Date: Jan 08, 2018
What happens when teams switch to Google Docs from Microsoft Word Online? They can share documents in nearly half the time, see real-time edits 96% faster and cut down on errors by 88%. Get more findings and how-tos in this detailed report by Principled Technologies, which compares the performance of collaboration and productivity tools included in G Suite and Microsoft Office 365. Download the report now.
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productivity tools, collaboration tools, business software
    
Google
Published By: MoreVisibility     Published Date: Dec 19, 2017
Although keyword-targeting and on-page search engine optimization are just some areas that search engines evaluate when ranking pages, it is important to get these elements “right.” This complimentary white paper offers tips and a template to help establish a useful foundation for your on-page optimization efforts. Topics include: How to create content for users first, search engines second Body Copy Optimization Checklist Keyword Targeting Best Practices Meta Data Checklist with Downloadable Template Images & Multimedia Content Checklist
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MoreVisibility
Published By: Epson     Published Date: Dec 18, 2017
When it comes to display technology today, businesses tend to invest in flat panel TVs without much thought. But visual communication is an important element essential for success. When a new product is unveiled to a room of editors, when engineers analyze a circuit board, or when a teacher attempts to bring a classroom subject to life, visuals are as powerful as the spoken word, if not more. This paper offers insight on the state of visual display to ensure you make the right decision on your next investment, whether it’s a replacement, revamp, or remodel. Learn how to use and maintain visual display technology to make the greatest positive impact on your organization with the highest return of investment.
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display technology, visual communication, virtual display, projectors
    
Epson
Published By: F5 Networks Inc     Published Date: Dec 08, 2017
The world set a new record for data breaches in 2016, with more than 4.2 billion exposed records, shattering the former record of 1.1 billion in 2013. But if 2016 was bad, 2017 is shaping up to be even worse. In the first six months of 2017, there were 2,227 breaches reported, exposing over 6 billion records and putting untold numbers of accounts at risk. Out of all these stolen records, a large majority include usernames and passwords, which are leveraged in 81 percent of hacking-related breaches according to the 2017 Verizon Data Breach Investigations Report. Faced with ever-growing concerns over application and data integrity, organizations must prioritize identity protection in their security strategies. In fact, safeguarding the identity of users and managing the level of access they have to critical business applications could be the biggest security challenge organizations face in 2017.
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data breach, credential stuffing, system security, security
    
F5 Networks Inc
Published By: OC Tanner     Published Date: Dec 08, 2017
Workplace culture is trending everywhere. In 2014, culture was declared the most popular word of the year by Merriam Webster. In 2015, Deloitte research listed culture as a top-three business challenge for leaders. In 2016, 80 percent of executives rated employee experience as an important issue they need to tackle.
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OC Tanner
Published By: Adobe     Published Date: Dec 07, 2017
With more and more competition for our increasingly short attention spans, it’s no wonder we’re seeing reliance on visuals as the leading form of communication across the web. Even the most well-thought-out ideas and well-written content will get lost in the shuffle if the visual elements aren’t equally compelling—or don’t communicate the right message. That’s why the imagery you choose should be as strategic as the written message behind it. It’s not enough to settle for the first applicable image you find in your stock library—you need to ensure every image is on brand and conveys the right idea. Download this whitepaper for a few ways to use imagery to meet your brand’s content marketing objectives.
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Adobe
Published By: IBM APAC     Published Date: Nov 22, 2017
AlchemyAPI’s approach to natural language processing incorporates both linguistic and statistical analysis techniques into a single unified system. This hybrid approach provides an industry-leading advantage since both techniques have benefits and drawbacks depending on the content and specific usecases. Linguistic analysis takes a basic grammatical approach to understand how words combine into phrases, and how those phrases combine into sentences. While this approach works well with editorialized text (e.g., news articles and press releases), it does not perform as well when it comes to usergenerated content, often filled with slang, misspellings and idioms. Statistical analysis, however, understands language from a mathematical standpoint and works well on “noisy” content (e.g., tweets, blog posts, and Facebook status updates). The combination of these two approaches allows for increased accuracy on a variety of content.
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industry, advantage, linguistic, grammatical, statistical analysis, content
    
IBM APAC
Published By: McAfee EMEA     Published Date: Nov 15, 2017
The Software-Defined Data Center (SDDC) is an overarching philosophy for implementing better data centers. The most basic way to think about an SDDC is as a combination of virtualized computing resources, plus software-defined storage and networking. In addition, SDDC often includes overarching security aspects: in other words, SDDC abstracts and automates all the compute, storage and networking aspects that are traditionally physical, and it can put that automation and abstraction to use in enhancing security.
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data center, software, defined, sddc, implementation, automation, security
    
McAfee EMEA
Published By: Incapsula     Published Date: Nov 06, 2017
Does your website load in two seconds or less? If not, you could be disappointing nearly half of your customers. According to Kissmetrics, 47 percent of e-commerce users expect websites to load in less than two seconds – and nearly a quarter of them will abandon your website entirely if it takes longer than four seconds. Additionally, 50 percent of customers shop on their mobile phones. In other words, your website needs to load fast and be optimized or your customers will leave. The reality is that an e-commerce company can increase revenue by up to 7 percent just by making the load time one second faster. So, how can your company improve its site performance and make it faster? The best practices outlined in this whitepaper can reduce your site’s loading time, improve your user experience, and ultimately increase your company’s revenue.
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Incapsula
Published By: AdHawk     Published Date: Nov 06, 2017
Download this easy-to-read glossary to understand any and all Google AdWords definitions!
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google, adwords, adhawk
    
AdHawk
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