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Published By: Cylance     Published Date: Jul 02, 2018
Phoenix Children’s CISO, Daniel Shuler, and its IT security team are responsible for protecting 5,000 endpoints in the hospital and across more than 20 clinics in the region. Endpoints include physician and staff laptops and desktops, nursing stations, servers, Windows-based clinical devices, credit card payment processors, and point-of-sale terminals. These endpoints are used to store and/or process personal health information (PHI), and payment and credit card information. They must comply with HIPAA for PHI and voluntarily comply with the Payment Card Industry Data Security Standard (PCI-DSS) for credit card data. The IT security team’s existing industry-leading AV solution claimed to provide visibility into malicious activity aimed at the endpoints. It continuously reported all endpoints were safe, sound, and secure. This caused Daniel to be suspicious. He knew from experience that such low levels of endpoint malicious activity was highly unlikely. Read the full case study to learn about the results Cylance was able to deliver.
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hospital, cyber, security, data
    
Cylance
Published By: Cox Business     Published Date: Dec 19, 2016
In this white paper, we’ll look at Distributed Denial of Service (DDoS) attacks, why they pose a threat to hospitality networks, and how to protect against them. As we are expected to host more information on our network, we increase our risk for an attack that can shut down vital services or serve to support a malicious actor out to steal private data. Customers expect to be able do everything online, and won’t tolerate any interruption in service. This expectation inhibit a situation where an attacker is holds your web services hostage, and you have to choose between paying them off or apologizing to a lot of angry customers.
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Cox Business
Published By: Cox Business     Published Date: Dec 19, 2016
As we continue to move forward into an age of big data, optimization, and greater convenience through the capabilities of better networking technologies, opportunities have never been greater to use technology to make for a truly seamless hospitality experience. However, growing dependence on your network for everything from booking to entertainment can also mean that hospitality networks hold greater amounts of data than ever before. This makes them a tempting target for hackers.
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Cox Business
Published By: Cox Business     Published Date: Dec 19, 2016
Never have Distributed Denial of Service attacks been more present globally, and it’s time for the hospitality industry to take notice. They have shut down of?ces, caused ransom-like threats, and created an atmosphere where a sophisticated attack could come from almost anywhere at almost any time.
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Cox Business
Published By: Alcatel Lucent Enterprise     Published Date: Aug 31, 2017
Few travelers today will arrive at a hospitality venue without a mobile device. In fact, some 86% of us will carry two or more. Our expectations are changing. Wi-Fi is now the essential amenity we look for at a hotel. It’s a deal-breaker: no Wi-Fi, no return stay. In fact, both leisure and business travelers say that it’s more important to have Wi-Fi at a hotel, along with air-conditioning, than breakfast.
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revenue, internet of things, digital world, hospitality, connectivity, traffic increase, wi-fi
    
Alcatel Lucent Enterprise
Published By: Monetate     Published Date: Jun 27, 2018
Delivering personalized experiences at scale is a challenge the travel and hospitality industry would be well advised to take on. While segmentation can work to a point, truly 1:1 experiences are the key to more conversions. This case-study brief shows how eight companies, including one in the luxury travel space, used personalization to make an impact. In the case-studies you’ll learn: • What one luxury travel company did to achieve a +33.5% lift in email sign up traffic. • How a leading apparel company saw a 73.9% lift to email sign ups without offering a discount • How a retailer achieved a 3.3% reduction in homepage bounce rate with a customized carousel. • What 5 more companies did to achieve equally impressive results from their personalization efforts.
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Monetate
Published By: GetWellNetwork, Inc.     Published Date: Feb 22, 2014
Managing pain is vital to how hospitals are measured on patient satisfaction. Learn how a hospital uses an interactive patient care solution to streamline pain feedback, integrating with an EMR, nursing notification and pharmacy dispensing systems.
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hcahps, pain management, pain control, integration, patient satisfaction, emr, outcomes, press ganey, pharmacy, care coordination, hit, nursing communications, automated documentation, emr, electronic medical record, patient education, pain assessment, patient engagement, interactive patient care
    
GetWellNetwork, Inc.
Published By: SAS     Published Date: Jan 17, 2018
What can you see and discover when you’re able to explore trends and make predictions with your organization’s data? If you’re a midsize home delivery business, you can discover new ways to make customers happy. If you’re a local government agency, you can predict where your resources are needed most. And if you’re a growing hospital, you can bring life-changing patient data directly to doctors and nurses. In this e-book, we’ve profiled six organizations that are using self-service visual exploration to make big improvements in the way they work. From college administrators to professional sports teams, everyone makes better decisions with easy access to powerful, interactive analytics.
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SAS
Published By: JATA     Published Date: Sep 30, 2015
Creating a state-of-the-art clinical documentation improvement (CDI) program isn’t just about boosting coding accuracy. It’s a key strategy in managing the transition from volume-based to value-based care, say healthcare leaders. That transition is a risky endeavor that is putting hospital and physician financial performance to the test. As hospitals participate in new care and business models aimed at improving value, leaders must ensure that their organizations are able to maintain reimbursement levels, effectively treat the chronically ill—especially in outpatient settings—and gather accurate data that will allow them to assess performance and segment their varying populations. While some organizations often believe they are leaving revenue on the table because of documentation and coding issues, CDI offers numerous opportunities for improving financial performance, finds a recent HealthLeaders Media survey of 149 healthcare executives at provider organizations.
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JATA
Published By: RelayHealth     Published Date: Aug 21, 2015
Read Part 1 of the Revenue Cycle Management Peer-to-Peer series authored by Cathy Dougherty, VP of Revenue Cycle Management at Gwinnett Health System. In this article, Cathy discusses how Gwinnett Hospital System handles the business side of caring by helping patients to understand and plan for what they owe, resulting in a positive and satisfying financial patient experience - See more at: http://www.relayhealth.com/solutions/financial-solutions
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RelayHealth
Published By: GE Healthcare     Published Date: Aug 27, 2015
This paper will explore some of the market dynamics driving the financial volatility in healthcare and will explore how advanced analytics, with the right IT backbone and organizational competencies, can help organizations successfully identify ways to manage revenue cycle profitability.
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centricity business, financial management, analytics, revenue cycle, hospital billing, hospital finance, patient billing, rcm, episodic payment, accountable care, icd-10, healthcare reform, shared savings, capitation, payment reform, risk based contracting, hospital consolidation, [mjm] claims, denials, cost to collect
    
GE Healthcare
Published By: Sage People     Published Date: May 10, 2018
Your customers won't rave about a simple payment experience. They won’t congratulate you when they can pay for an “online exclusive” product at the till. They won’t talk on social media about the slickness of the online checkout process. But they will make a lot of noise about a bad experience. And your conversion rates and sales will take a hit. These payment niggles have a particularly big impact on hospitality business with ambitious growth targets.
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Sage People
Published By: Sage People     Published Date: May 15, 2018
Your customers won't rave about a simple payment experience. They won’t congratulate you when they can pay for an “online exclusive” product at the till. They won’t talk on social media about the slickness of the online checkout process. But they will make a lot of noise about a bad experience. And your conversion rates and sales will take a hit. These payment niggles have a particularly big impact on hospitality business with ambitious growth targets. Download the Insider’s Guide to catching payment niggles before they become critical concerns.
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Sage People
Published By: Phunware     Published Date: Oct 14, 2014
Learn how hospitals can reduce missed appointments and increase patient satisfaction with the help of proprietary mobile applications.
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mobile for hospitals, wayfinding for hospitals, location services for hospitals, hospital mobile apps
    
Phunware
Published By: Evariant     Published Date: Sep 07, 2016
Many hospital Chief Marketing Officers continue to debate whether their institution should transform their traditional marketing campaigns and embrace digital marketing. If you are in doubt as to whether digital marketing is important to your success and the success of your hospital, look at the countless articles, white papers, and blogs that have been published over the past several years that talk to the use of the internet and web-based services by patients and consumers. Here are a few of the latest examples from Pew Research Center’s Health Fact Sheet (
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evariant, hospital, patient engagement, digital marketing
    
Evariant
Published By: AuditBoard     Published Date: Nov 26, 2018
Affecting over 200,000 machines in more than 150 countries, the ransomware known as Wanna Decryptor, or “WannaCry,” became the largest cybersecurity attack in history in May 2017. The malicious software locked out users from critical data, and demanded a ransom payment to unlock the contents. Governments, hospitals, and corporations scrambled to address the attack and prevent the infection from spreading. Ironically, the virus’ execution method was simple: it exploited a vulnerable Windows SMB protocol to spread – an exploit Microsoft had addressed two months prior to the attack with the release of a patch.
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AuditBoard
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
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lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
Tags : 
lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
Tags : 
lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Lenovo - APAC     Published Date: Jan 23, 2019
For Japan’s largest medical equipment wholesaler, Mutoh, ensuring its 300,000 products reach hospitals, clinics and health-centres on time is an imperative. Someone’s life depends on it. Without IT that wouldn’t be possible. But Mutoh’s IT infrastructure was unable to keep pace with the demands of the business. Every time an order came in, Mutoh had to pull data from different systems across multiple servers which was time-consuming. It needed an IT infrastructure that was fast, high-performing, reliable, stable, and flexible. Mutoh turned to Lenovo’s hyperconverged infrastructure that helped the company achieve: • The ability to seamlessly extract data from different systems across multiple physical servers helped Mutoh respond to customer orders as quickly as possible, thereby saving lives • A modular hyperconverged solution allowed Mutoh to invest on a need basis, improving ROI and addressing spikes in customer demand
Tags : 
lenovodcg, nutanix, hyperconvergedinfrastructure, hci
    
Lenovo - APAC
Published By: Great Bay Software     Published Date: Jan 09, 2019
"Only 51% of device makers follow guidance from the FDA to mitigate or reduce inherent security risks. See how hospitals can harness the benefits of connected medical devices to achieve operational efficiencies, provide better patient care and reduce the overall risk to patient safety. Watch this on-demand webinar to discover: • Emerging issues and trends that are risky to healthcare IT systems and can directly affect patient safety, violate their trust and impact revenue • Best practices for shoring up network security blind spots with real-time asset inventory, network authentication and automated enforcement controls • Why real-time endpoint visibility is the key to achieving an effective and proactive cybersecurity strategy"
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Great Bay Software
Published By: MobileSmith     Published Date: Jan 26, 2015
• Efficient mobile strategies for reducing hospital readmissions. • Three easy mobile use cases your organization can launch within weeks. • Six best practices for cost-effective patient- and physician-facing apps.
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MobileSmith
Published By: SpringCM     Published Date: Dec 06, 2006
A New York based psychiatric hospital maintains a record system to manage basic data entry and patient information. However, the organization did not have a central source for patient records, accompanying doctors’ notes, x-rays or other relevant information.  Download this case study and learn how they overcame this challenge.
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hipaa, document management, health care, healthcare, health, records management, content management, content management system, cms, medical records, patient records, spring cm, springcm
    
SpringCM
Published By: DataMotion     Published Date: Oct 01, 2008
With HIPAA audits now randomized, you must be prepared for them every day. And with state regulations requiring compliance-breach reporting, you must become your own auditor. HIPAA is the Health Insurance Portability and Accountability Act, the 1996 federal regulation that mandated health-data privacy.This regulation requires compliance by all insurers and health care providers, including physician’s offices, hospitals, health plans, employers, public health authorities, life insurers, clearinghouses, billing agencies, information systems vendors, service organizations, and universities.But that’s not all.
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certifiedmail technology, act's privacy rule, health insurance portability, accountability act
    
DataMotion
Published By: Oracle     Published Date: Mar 08, 2016
In this survey report, we analyze the goals and directions retailers are taking to deliver on the promise of omnichannel customer satisfaction. To that end, retail companies — including traditional retailers, wholesalers and hospitality/ restaurant businesses — are assessing each delivery channel as it provides overall value to omnichannel goals. Yes, the brick-and-mortar store continues to be the most prevalent selling channel for our survey respondents (86.8%) but online sites are in relatively equal standing (79.0%)
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Oracle
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