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Published By: Akamai Technologies     Published Date: Aug 11, 2017
DNS is a well-worn data exfiltration and communication vector. Explore why targeted threats continue to use the DNS protocol to exfiltrate sensitive information, how it’s done, and what might be next in the evolution of this attack vector.
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domain name system (dns), cloud security, threat protection, threat prevention, phishing, ransomware, security threats, malware
    
Akamai Technologies
Published By: Clarus Systems     Published Date: Mar 18, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices, voice engineering, pdioo, strategies, deployment, operations, day 1, day 2, clarusipc, automated testing, business intelligence, performance management, configuration management
    
Clarus Systems
Published By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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itil, itsm, service management, help desk, automation, customer satisfaction, loyalty, retention, end-to-end
    
Business-Software
Published By: ScanLife     Published Date: Feb 25, 2012
The report details information such as overall barcode scanning trends, mobile operating systems scanning shares, representative demographics of users, and activities of overall states and/or countries with the highest scanning utilization.
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scanlife, marketing, emerging marketing, mobile marketing, barcode, mobile phones, smart phones
    
ScanLife
Published By: SAP     Published Date: May 18, 2014
This paper explores the results of a survey, fielded in April 2013, of 304 data managers and professionals, conducted by Unisphere Research, a division of Information Today Inc. It revealed a range of practical approaches that organizations of all types and sizes are adopting to manage and capitalize on the big data flowing through their enterprises.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management, business insights, architecture, business intelligence, big data tools
    
SAP
Published By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, retail
    
LogMeIn
Published By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, retail
    
join.me
Published By: Blue Coat Systems     Published Date: Jun 26, 2013
While mobile threats are still largely mischiefware and have not yet broken the device’s security model but instead more focused on for-pay texting scams or stealing personal information, the dangers are still rife. This white paper from BlueCoat examines the mobile threat landscape and the behavioral patterns of mobile users that make them most vulnerable to data loss, malicious applications, fraud and other mobile threats.
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mobile threats, security, malicious applications, data loss prevention, fraud, technology, malware
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
While mobile threats are still largely mischiefware and have not yet broken the device’s security model but instead more focused on for-pay texting scams or stealing personal information, the dangers are still rife. This white paper from BlueCoat examines the mobile threat landscape and the behavioral patterns of mobile users that make them most vulnerable to data loss, malicious applications, fraud and other mobile threats.
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mobile, malware, security, scams, bluecoat, data loss
    
Blue Coat Systems
Published By: Windstream     Published Date: Mar 26, 2014
With so much information about cloud computing, it’s hard to know where to go or who to trust for information. Here’s a short resource guide on cloud computing trends.
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windstream, cloud, cloud trends, cloud computing, great migration, cloud security, data, cloud for business
    
Windstream
Published By: Teradata     Published Date: Feb 04, 2015
Optimize your customer experience with Teradata Integrated Marketing Cloud Teradata is recognized for vision, innovation and broad set of marketing capabilities. The 2014 Gartner Magic Quadrant for Integrated Marketing Management is an invaluable resource with insights that can help you execute your marketing initiatives.
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teradata, integrated, marketing, vendors, executional, operational, analytical, campaign, management, resources, research, oracle, infor, microsoft, direxxis, sdl, repoint global, adobe, market, sap
    
Teradata
Published By: CEB     Published Date: Oct 21, 2014
The impact of information is changing and while this change provides great opportunities, it also presents greater risks. Traditional monitoring processes and technology advancements alone no longer deliver effective identification, management, and prevention of business risks, instead the changing impact of information demands early detection and root cause analysis. Learn how leading companies are magnifying exploitation of information security risks, along with advancing identification and protection of compliance risks.
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corporate executive board, ceb, legal, risk, compliance, assurance teams, audit
    
CEB
Published By: Lumension     Published Date: Jun 03, 2015
Report leads to the security best practices that can better protect your information and your business.
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Lumension
Published By: ServiceNow     Published Date: Oct 06, 2015
Les outils de gestion du support des services informatiques (ITSSM) sont essentiels pour les organisations Infrastructure et Opérations (I&O) afin de gérer la prise en charge et la prestation des services informatiques. Cette étude Magic Quadrant dresse le profil des principaux fournisseurs d'outils ITSSM afin d'aider les responsables I&O à faire des choix pertinents.
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ServiceNow
Published By: Xactly Corp     Published Date: Sep 16, 2016
Over 100 companies participated in Xactly’s inaugural Sales Compensation Administration Best Practices Survey and provided us with information around the processes, approaches, and technologies they use to design and administer their sales compensation programs. The primary focus of this study was to better understand how sales compensation programs are typically managed and to provide companies with information so that they can self-assess where they stand in relation to their peers.
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sales compensation, sales commission, sales payout, sales technology, sales best practices, sales performance management, incentive compensation, compensation management
    
Xactly Corp
Published By: Polycom     Published Date: Jun 08, 2016
"Over the years, the features, functions, and capabilities offered by group video conferencing systems have expanded and evolved. And the requirements and expectations of collaboration users have changed along with them. This 2016 Buyers Guide helps end users understand the features and functions needed to collaboration-enable five of the most common spaces found in enterprises of all sizes; - small (huddle) rooms - teaming spaces - standard meeting rooms - executive boardrooms - reconfigurable (and perhaps divisible) spaces Download the ""2016 Buyers Guide: Making Smart Group Video Collaboration Decisions"" by Wainhouse Research that will help you make informed decisions regarding your video collaboration strategy."
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best practices, budget, business optimization, business management, collaboration
    
Polycom
Published By: Navex Global     Published Date: Jul 27, 2016
DATA AND INSIGHTS TO GET MORE VALUE FROM YOUR PROGRAM Most organizations have compliance training programs in place today. In most cases, these programs are pursued to both protect the organization and to help build a culture of ethics and respect. Yet too many programs stagnate and lose effectiveness as learner fatigue grows, content ages and key measurements and strategic targets are missed. The compliance training marketplace demands more current, diverse and compelling training and educational content designed for learners across the organization. This report will help you: • Access the information you need to evaluate the quality and effectiveness of your own • training program—and whether your program is protecting the organization or putting it at risk • Gain ideas from your peers for improving your own training program • Pinpoint areas in which your program may need to grow or evolve • Benchmark your training program against industry norms and best practices • Leverage our da
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Navex Global
Published By: IBM     Published Date: Sep 30, 2016
Gartner, Inc. has positioned IBM as a leader in providing Security Information and Event Management (SIEM) software in the newly published Gartner Magic Quadrant for SIEM Technology. Read the Gartner report to learn why IBM is positioned as a leader, the strenghts of IBM QRadar for security intelligence & analytics and market trends and vendor evaluation criteria.
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ibm, security, security intelligence, gartner, magic quadrant, siem
    
IBM
Published By: Thomson Reuters     Published Date: Feb 09, 2016
Download this report for insights from industry experts on some of the biggest corporate tax shakeups in 2015, as well as key topics to keep in mind in 2016 and what that all means for tax technology.
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax, direct tax, tax provision, transfer pricing, beps, fatca, tax information reporting, global trade management, supply chain management, tax data management, global tax survey, indirect tax, property tax, statutory reporting, trust tax, country-by-country reporting
    
Thomson Reuters
Published By: IBM     Published Date: Apr 20, 2017
Ninety-nine percent of the enterprise workforce currently uses mobile devices – smart phones and tablets – to perform their jobs today. Nearly 60 percent of security leaders describe their organizations as either partially or fully mobile, deriving enhanced productivity and other business benefits. Reflecting on the survey results provides the opportunity to take a broad view of enterprise mobility and realize how business transformation has begun. Nearly all enterprises now incorporate mobility in their work, and a majority now sees tangible business results from mobility. Organizations are seeing greater efficiencies and productivity from mobile workers.
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mobile security, mobile device management, enterprise data, application security, information security, communication interception, business data
    
IBM
Published By: Special Counsel     Published Date: Sep 18, 2015
Our 2016 Salary Guide takes an in-depth look at salaries for traditional legal occupations, as well as the most sought-after positions in growing areas such as Information Governance and eDiscovery. Accurate national and local salary data combined with up-to-date job descriptions provide you with the knowledge you need to engage, hire and retain premier legal professionals.
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legal industry, legal talent, recruitment, job market, salary data, retention, legal talent
    
Special Counsel
Published By: Bronto     Published Date: May 18, 2017
Convenience is absolutely critical to succeeding in e-commerce. Any glitches along the path to purchase potentially result in a lost sale. That's one reason we think Apple Pay's new mobile payment feature that uses a fingerprint is going to be a game changer. Its another step in reducing hurdles to online buying. You see it, you select it, you pay with your finger. What could be more convenient? Not interested in Apple Pay? Or unable to use it? At the very least, make sure customers that shop on multiple devices are recognized, no matter which device they log into. Giving them access to their stored information will make for a much smoother checkout.
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bronto, digital marketers, program management, customer support, critical data source, email management, world wide business research, mobile devices, visual commerce, virtual reality, overseas market
    
Bronto
Published By: Dakota Software     Published Date: Mar 03, 2017
Since 2001, with the introduction of software tools for EHS and sustainability management, NAEM has been tracking the growth of the marketplace, the use of these tools within companies and the trends associated with software-supported data management.This biannual Buyers Guide report is a unique benchmark, designed to inform the software selection process, and to identify emerging priorities among software shoppers. It provides a peer perspective into many common questions asked, including in-depth information on the following topics: • Existing system maturity • Business objectives • Desired software capabilities • Peers spending and expected maintenance costs This detailed purchasing analysis provides current shoppers with a past purchasers’ perspective of expectations vs. reality. As a sponsor of the report, Dakota Software is pleased to provide this complimentary copy.
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Dakota Software
Published By: iShares by BlackRock     Published Date: May 21, 2018
Visit www.iShares.com to view a prospectus, which includes investment objectives, risks, fees, expenses and other information that you should read and consider carefully before investing. Investing involves risk, including possible loss of principal.Visit www.iShares.com to view a prospectus, which includes investment objectives, risks, fees, expenses and other information that you should read and consider carefully before investing. Investing involves risk, including possible loss of principal. The iShares Funds are distributed by BlackRock Investments, LLC (together with its affiliates, “BlackRock”).This study was sponsored by BlackRock. BlackRock is not affiliated with Greenwich Associates, LLC, or any of their affiliates. iSHARES and BLACKROCK are registered trademarks of BlackRock, Inc., or its subsidiaries. All other marks are the property of their respective owners. BlackRock, Inc. is not affiliated with The Economist. 503791
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finance
    
iShares by BlackRock
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