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Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read why the CaaS offering from Interactive Intelligence delivers a positive ROI from the start.
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interactive intelligence, communications as a service, caas, roi, software as a service, saas, telecom vendor, deployment
    
Interactive Intelligence
Published By: IBM APAC     Published Date: May 12, 2017
This white paper describes omnichannel IT support, why it has become critical for a superior personalized user experience and how organizations can begin incorporating this more cognitive strategy into their IT support organizations.
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it support, internet of things, iot, cognitive strategy, digital transformation
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 25, 2017
Consumerization of IT and the Internet of Things (IoT) are revolutionizing how people live. Users are increasingly becoming accustomed to instant gratification when using technology in their personal lives, whether for gaming, shopping or managing their daily activities. And they want the same kind of immediate service when they go to work. To address this expectation, IT support needs to adapt, evolve and even revolutionize itself or become outdated. In short, IT support must reinvent itself into a friendly, proactive service that is tied directly to a business’ profitability.
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cognitive it support, transactions, system of engagement, soa, omnichannel support, ibm
    
IBM APAC
Published By: Polycom     Published Date: Sep 04, 2012
As new visual communication applications are created to harness the power of next-generation broadband, a new model for government is emerging - one that will bring interpersonal interaction into cyberspace.
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video collaboration, government, broadband networks, video conferencing, multi-point video, point-to-point video, telepresence, tele-services
    
Polycom
Published By: Microsoft Office 365     Published Date: Jan 05, 2018
Discover how Microsoft Teams is transforming collaboration through unified and intelligent communications experiences to a diverse workforce. Plus, see a hands-on demo of the new meetings experiences within Microsoft Teams, including recording meetings, transcription, immersive HD, and more.
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Microsoft Office 365
Published By: SAS     Published Date: Jun 06, 2018
This A-to-Z guide includes 101 common terms related to the Internet of Things. It’s not an exhaustive list, given that the IoT and big data are evolving so quickly, but rather a quick go-to resource for the technically savvy data professional who wants to get a handle on this vast IoT and big data ecosystem. This guide for the “non-geek” does include some technical terms, but they are explained sans technical “geek speak.” We also provide context to how a term may be connected to a larger discussion by grouping terms by category.
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SAS
Published By: SAS     Published Date: Oct 18, 2017
This A-to-Z guide includes 101 common terms related to the Internet of Things. It’s not an exhaustive list, given that the IoT and big data are evolving so quickly, but rather a quick go-to resource for the technically savvy data professional who wants to get a handle on this vast IoT and big data ecosystem. This guide for the “non-geek” does include some technical terms, but they are explained sans technical “geek speak.” We also provide context to how a term may be connected to a larger discussion by grouping terms by category.
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SAS
Published By: bChannels     Published Date: May 13, 2019
How to choose the most productive collaboration tools to overcome the 5 key issues affecting workplace communication.
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bChannels
Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE
Published By: Optimizely     Published Date: Jun 05, 2017
Learn about statistical significance, statistical error, and the concepts behind Optimizely’s Stats Engine: - Best practices for running your experiments to statistical significance - Tips for communicating results, optimizing low-traffic pages, using confidence intervals, and more - How Optimizely is creating an always-valid view of statistical significance
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optimizely, online experiments, statistics, statistical significance, optimizely stats engine
    
Optimizely
Published By: VeriSign, Inc.     Published Date: Aug 03, 2011
This report looks at the challenges surrounding the new world of EHR technology and also details the measures that organizations need to start taking right now to prepare for the upcoming changes in the healthcare industry.
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verisign, privacy, security requirements, electronic health records, ehrs, ehr technology, ssl certificates, authentication
    
VeriSign, Inc.
Published By: Oracle     Published Date: Feb 21, 2018
Over the last decade we have seen the dramatic increase in adoption of Mobile as an engagement channel for consumers and employees within the enterprise. What we are seeing now is the emergence of messaging through channels like FB Messenger, WhatsApp, WeChat, Slack, SMS, as a dominant engagement channel. Over 4.1 Billion users around the world are on instant messaging apps, adopted a rate that was much faster than on social networks. What makes these channels the default choice is the expected instant response if the other person is on or the push notification that triggers the person on the other side to respond immediately. These users that use instant messaging channels to converse with their friends and family want to use the same familiar user experience and channel to instantly communicate with the enterprise. These channels are doing to apps what browsers did to client server apps i.e. these channels are rapidly becoming the next browser. This is leading to the innovations in c
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Oracle
Published By: LogRhythm     Published Date: Aug 08, 2016
IT environments have become much more vulnerable as enterprise mobility, cloud services and “bring-your-own-everything” have broken down the defensible perimeter and added layers of complexity to securing the enterprise. At the same time, the nature of cyber threats has changed dramatically. Threat actors are well organized and well funded, and many of them are known to be supported by nation states. They have sophisticated technical skills which allow these actors to create custom malware for very specific targets, and they are relentless in pursuit of their objectives. Moreover, almost anyone with a malicious intent can purchase malware and rent botnets on the Dark Web, lowering the bar for criminal entities, nation states, and terrorists to use cyber as a weapon of choice towards their intended purpose.
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security, technology, best practices, information technology, cyber threats, mobility
    
LogRhythm
Published By: Imprivata     Published Date: Nov 17, 2014
This whitepaper will tell you what you need to know when it comes to implementing electronic prescriptions for controlled substances.
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imprivata, epcs, electronic prescriptions, controlled substances, solution vendors, practitioners, regulatory compliance, transmitted electronically
    
Imprivata
Published By: Symantec     Published Date: Dec 04, 2014
SSL/TLS has been & will be a core enabling technology critical for securing communications. The most significant challenge facing the SSL ecosystem is its implementation. Researchers have recently published reports indicating widespread errors & shortcomings in the implementation of SSL/TLS in mobile applications. These issues often result from flawed use of SDKs or APIs used by developers. This paper lists necessary steps to take to create a stronger, more trustworthy SSL implementation. All SSL client non-browser applications should follow all these practices to ensure strong authentication, confidentiality & integrity.
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ssl/tls, sdks, apis, quick guide, apps, ssl ecosystem
    
Symantec
Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides insight into how to perform a customer service audit to determine what needs to change in an organization.
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Zendesk
Published By: SAP     Published Date: Nov 04, 2015
Download this whitepaper to discover how global companies are using innovative technologies such as beacons, dynamic pricing and adaptive analytics to flourish in the modern-day, next-generation retail world. Learn what they believe they’re doing well and where they’re struggling as they adapt to today’s rapidly evolving marketplace. These insights can help your business thrive in an increasingly disruptive retail landscape.
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consumer behaviors, sap, dynamic pricing, beacons, adaptive analytics, marketplace, fulfillment, customer experience
    
SAP
Published By: Kronos Incorporated     Published Date: Sep 06, 2012
Today, the most important asset for employers is their people. With recent advances in workforce analytics, cloud technology, social media and mobile communications, and talent management applications, HR staff can provide greater long-term value to their organization. This paper outlines how HR can make use of these technology opportunities to benefit the entire organization.
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Kronos Incorporated
Published By: Comcast Business     Published Date: Feb 10, 2015
By managing latency well, your network can support cloud services, off-site backup and mirroring, and e-commerce – adding to your company’s bottom line and making your operations more efficient with happier users.
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latency, latency management, networks, data center, data management, ecommerce, data communications, interactive environment
    
Comcast Business
Published By: Ciena     Published Date: Nov 15, 2016
Drive smart grid transformation with Ethernet-based packet-optical networks. Download the white paper to learn how.
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sdh, sonet sdh, sonet/sdh, sdh network, synchronous digital hierarchy, what is sdh, sonet vs sdh, define sdh
    
Ciena
Published By: K2     Published Date: Jan 07, 2016
We’re experiencing a data explosion. By 2020 the data we create and copy annually will reach 44 trillion gigabytes.1 As this data disseminates into the workplace, companies add hardware and software systems to store, protect and manage it all. While data can help solve business problems, data is most helpful when it reaches those who can use it. Companies need to build Microsoft SharePoint apps that integrate with other line-of-business (LOB) systems so users can take full advantage of this data explosion. But the reality of creating apps that integrate data across organizational systems presents an intimidating challenge. To integrate multiple isolated data sources into an application that transforms data into useful information requires technical expertise, coding and ongoing maintenance. Integration also raises security and governance concerns. So it’s no surprise that only 47 percent of SharePoint users have connected their SharePoint apps with other systems.2 As a result, nearly
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microsoft sharepoint, data integration, security, sharepoint solutions
    
K2
Published By: Oracle Corporation     Published Date: Apr 01, 2013
Discover how to accelerate database performance, handle change and growth in scalable, incremental steps, and deliver mission-critical data availability and protection with this unique commercial solution.
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database, oracle, storage, data, data warehousing
    
Oracle Corporation
Published By: Oracle     Published Date: Apr 04, 2012
This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for consolidating enterprise servers and workloads and deploying apps.
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supercluster, sparc, t4-4, workloads, oracle exalogic elastic cloud, oracle, elastic capacity, infrastructure
    
Oracle
Published By: Webroot     Published Date: Nov 02, 2012
Download this information to familiarize yourself technically with the components and capabilities of Webroot® SecureAnywhereTM Business - Endpoint Protection.
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endpoint security, endpoint protection, it security, malware solutions, malware, malware protection
    
Webroot
Published By: Cisco     Published Date: Jan 20, 2014
Midsize organizations strive for success, and being successful means consistently making smart decisions—including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow it to make simple but value-rich changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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cisco, unified communications, collaboration, unified communications
    
Cisco
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