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operational insight

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Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management
    
Clarabridge
Published By: Epicor     Published Date: Nov 19, 2018
Managing inventory efficiently is one of the challenges that lumber and building material businesses face. Evolving technologies, including mobile functionality and connected business, offer opportunities for LBM business growth. With a deep understanding of the challenges facing lumber and building materials dealers, Epicor has identified six ways integrated inventory management can have a positive impact on your LBM business, including: • Operational efficiencies • Data access and Insights • Mobile functionality Epicor has a proven history growing profits and increasing efficiencies for lumber and building material businesses. Read this Epicor Tip Sheet and discover how your LBM business can benefit from integrated inventory with BisTrack.
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lumber, building materials, lbm, erp, bistrack, lumber distributors
    
Epicor
Published By: IBM     Published Date: Oct 13, 2017
Analytics is game-changing and can produce valuable insights from the ever-growing volume, velocity and variety of data. Business Intelligence (BI) provides the foundation for many types of Analytics. It enables companies to deliver exceptional customer experience, enhance marketing effectiveness, increase operational efficiencies, reduce financial risks, improve product quality and reliability, and so on. But businesses are also challenged to generate timecritical actionable insights and make a compelling financial business case for BI investments.
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ibm, cognos analytics, business intelligence, customer experience, marketing
    
IBM
Published By: IBM     Published Date: Oct 19, 2017
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth. It incorporates Business Process Management, Case Management, Operational Decision Management and Process Analytics, along with Process Discovery and Design with an objective of ensuring that customers find it easy to do business and that every interaction includes positive touch points. Within the context of this new imperative, accessing cloud efficiencies, leveraging mobile for greater engagement, mining big data for insights, and enhancing customer relationships via social media, are proving to be critical and interrelated strategies.
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customer engagement, mobile, social, bpm, case management
    
IBM
Published By: Riverbed     Published Date: Sep 05, 2014
As enterprises have embraced IT trends like cloud computing and virtualization, their operational needs have evolved to make application performance more important than ever before. But operating applications at peak performance is challenging in the cloud. That's why many enterprise IT departments now have Applications Operations groups tasked with ensuring that applications run efficiently across these complex IT stacks. But, most tools designed to address these application performance management (APM) issues were never designed for this dynamic environment. To achieve smooth delivery of applications at all times, Applications Operations groups need APM solutions that can give them insight and analytics to manage their apps. This SlashGuide gives IT managers a scorecard to identify APM solutions that will deliver more efficient application performance.
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apm, applications, operations, enterprise, stacks, dynamic
    
Riverbed
Published By: IBM     Published Date: Feb 04, 2016
IBM Operational Decision Manager Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
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analytics, ibm, operational decision manager, operations, brand, data, big data, trends
    
IBM
Published By: IBM     Published Date: Apr 07, 2015
Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
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ibm, odm, operational, decision, maker, analytics, update, v8.7, decisions, data, scope, scale, speed, context
    
IBM
Published By: IBM     Published Date: Mar 31, 2016
"Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action. "
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ibm, ibm operational decision manager, ibm odm advanced, process improvement, business analytics, business insights
    
IBM
Published By: IBM     Published Date: Jul 07, 2016
Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
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ibm, odm, middleware, ibm operational decision manager, application services
    
IBM
Published By: Insight Software     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to JD Edwards” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s view on how to get better reporting and analytics from ERP and other critical data sources How Bibby Distribution gave users throughout the company the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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Insight Software
Published By: Insight Software     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to Oracle EBS” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s take on how to get better reporting and analytics from ERP and other critical data sources How Finance and IT leaders at Ladbrokes replaced Oracle reports and quit having to manipulate data in static spreadsheets
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Insight Software
Published By: Vertica     Published Date: Aug 15, 2010
If you are responsible for BI (Business Intelligence) in your organization, there are three questions you should ask yourself: - Are there applications in my organization for combining operational processes with analytical insight that we can't deploy because of performance and capacity constraints with our existing BI environment?
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business intelligence, vertica, aggregated data, olap, rolap, sql, query, data warehouse, oltp
    
Vertica
Published By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective. For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console. To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront. With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
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Group M_IBM Q2'19
Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, the most common issue was the need for modern systems. The pain points most often cited were manual processes that cause mistakes and inefficiencies, integration problems with other systems (both internal and external), lack of operational insight, and legacy software support and customization issues. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to modernize your business processes and drive business success.
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microsoft dynamics, crm, compliance
    
Microsoft Dynamics
Published By: VMware     Published Date: Sep 12, 2019
Companies today understand there are significant business benefits to modernizing and automating their IT processes. By doing so, they can improve operational efficiencies, boost productivity and agility, reduce costs and — with the resultant savings — invest in new initiatives and innovations to become even more competitive. But how do you go about transforming IT infrastructure and operations, and how do you measure progress? After all, efforts to harness IT transformation as an engine to drive business transformation have been underway for years and will continue into the foreseeable future. Fortunately, a ready source of detailed IT transformation insights exists. For nearly a decade, Dell EMC and VMware have helped CIOs define and prioritize the steps needed to transform their IT organizations as part of a series of IT Transformation Workshops with their customers
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VMware
Published By: Intacct Corporation     Published Date: Jun 11, 2015
Download your free copy of "Confessions of a CFO." You'll see how easy it is to regain control—and your calm—by bringing the following into your organization: • Operational efficiency • In-depth insights, on demand • Quick consolidations and fast closings • Accurate billing, faster invoices • Cloud-based finance • Out-of-the-box integration
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cfo, improved performance, streamlining, streamlining processes, cost reduction, decreasing churn, it cost reduction, small business, finance
    
Intacct Corporation
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
The customer service contact center thrives on performance metrics. These metrics provide operational insight into the efficiency of the customer service process, including how effectively customer service representatives are performing their duties — as well as how well customers are being served. Many performance metrics are as old as the contact center industry itself and are still in widespread use today. The purpose of this paper is not to disparage existing contact center performance metrics or to suggest that these metrics no longer matter. The authors acknowledge that the metrics that matter to the reader’s contact center are the ones that make sense in that particular situation. Rather, this paper explores some of the emerging metrics that specifically acknowledge and address the changing attitudes, objectives and definition of the contemporary contact center.
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contact center metrics, interactive intelligence, contact centers, industry, representatives, performance metrics, customers, customer service process
    
Interactive Intelligence
Published By: IBM     Published Date: Feb 10, 2014
Manage physical and virtual assets, maintain your infrastructure and capital equipment and maximize the efficiency of your people, processes and assets with predictive analytics.
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ibm, ibm business analytics, operational analytics, predictive maintenance, insights, data analysis, roi, operational value cycle, ibm spss, asset management, infrastructure management
    
IBM
Published By: Kronos Incorporated     Published Date: Jun 30, 2017
It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management. In today’s competitive and rapidly changing business environment, sustained success requires a total HCM strategy that focuses on managing, engaging, and retaining your entire workforce — both hourly and salaried employees alike. It also requires a single, unified technology platform that enables managers to successfully execute on that holistic strategy for improved operational efficiency, higher employee engagement, and better business outcomes. Read the e-book for best-practice advice and valuable insights into the shared future of HCM and workforce management, including: Where early attempts to bring together HCM and workforce management fell short of expectations Why you need an integrated HCM and workforce management technology platform to gain complete visibility into your entire workforce and drive better decisions How a holi
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Kronos Incorporated
Published By: Visier     Published Date: Nov 04, 2014
With workforce analytics, HR professionals can play a more pivotal role in their organizations to help direct senior management and hiring managers in connecting the dots between their company’s overall performance and their investment in their workforce. Workforce analytics empower HR professionals to shift from being an operational function to becoming more of a strategic role within their organization. Workforce analytics uncovers deep insights into workforce data by drilling down into the data and highlighting both patterns of success to be repeated and patterns of failure that could lead to risk and impact. Go from intuition- to fact-based workforce decision-making with this comprehensive guide to workforce analytics. This eBook includes advice on how to get started, tips to ensure successful implementation, and key recommendations for finding the right solution
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: Visual Factories     Published Date: Mar 15, 2019
Manufacturers are looking for ways to optimize their factory floor and machinery processes to reach their full production potential. Whether it is because of equipment issues or the personnel running the machines, the average OEE machine is running at 60%. With Visual Factories’ plug-and-play cloud-based solution, factory management get enhanced visibility into their manufacturing processes, helping to identify operational inefficiencies and to increase their OEE. Real-time reports for middle management deliver root cause analysis that will increase machine efficiency. Top management use the business insights for maximizing profits and reducing costs. The solution is quick and easy to install and can be set up by on-site maintenance staff. Visual Factories' solution is compatible with any type of production machine in any market segment and has been deployed at metal working and medical tooling plants in the aerospace, automotive and medical industries around the world. Customers incl
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Visual Factories
Published By: SAP     Published Date: Nov 22, 2011
FreshDirect found it very challenging to get operational insights from its information systems. In order to improve, it was critical to FreshDirect that they select a BI technology that allows the company to measure and report on operational metrics across departmental applications without requiring the building of IT-intensive data marts. With this requirement as one of the key selection criteria, the company evaluated multiple vendors. Download this case study to learn more.
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sap, businessobjects, business, technology, case study, freshdirect, bi technology, information systems
    
SAP
Published By: Forcepoint     Published Date: May 14, 2019
As more and more companies are encouraging their employees to work from anywhere, on any device, data loss prevention (DLP) has evolved from an option to a requirement. In the past, DLP has been associated with complicated deployments and pervading operational management issues, yet DLP is not so much a product but a strategy—success depends on methodology and execution. Download the whitepaper for insightful guidance on implementing DLP. Key topics include: • Latest data-breach trends • Assessing DLP vendors • Nine-step framework • Best practices to ensure success
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Forcepoint
Published By: Dynatrace     Published Date: Mar 06, 2017
Dynatrace application performance monitoring simplifies your complex application environment, helping you and your team perform better. You'll learn how you can take a different approach to APM with an AI-powered, automated full-stack solution that gives you operational insights out of the box.
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dynatrace, apm, automation, global distribution, microservices, saas
    
Dynatrace
Published By: Pluris     Published Date: May 05, 2015
Marketers need to do more with less. You need to maximize the value of every opportunity that presents itself. That is why Pluris offers the Integrated Marketing Solution, or IMSTM. Download this white paper today and learn about IMS’s complete end-to-end customer relationship marketing solution.
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pluris, integrated, marketing, life cycle, engagement, data, media, campaign, operational insights, emerging marketing, internet marketing, crm & customer care, retail
    
Pluris
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