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Connecting to Better Customer Service

White Paper Published By: Qwest Business.
Qwest Business.
Published:  Jan 27, 2010
Type:  White Paper
Length:  4 pages

Less than a third of surveyed IT executives believe their companies are "highly effective" at adapting to changing customer needs and priorities. Businesses that build a robust voice and data network infrastructure can achieve a high level of responsiveness, and transform customer information and feedback into actionable results.