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Managing Business Service Performance in Complex Distributed Environments

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Apr 30, 2008
Type:  White Paper
Length:  13 pages

In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance. Building performance management solutions around BSM helps IT maintain agility and deliver high levels of business service performance.